Tripleseat vs. iCapture: Event Management Solution Comparison 2025

Overview: Tripleseat and iCapture as Event Management Category solutions.

Tripleseat and iCapture both fall under the Event Management category but cater to different business needs. Tripleseat is robust with a focus on sales and communication, making it suitable for the hospitality industry. In contrast, iCapture excels in trade show marketing and lead management, serving tech industries well. Their features, support, and user segments reflect these operational focuses, guiding businesses based on their specific requirements and strategic industry objectives.

Tripleseat: Tripleseat simplifies booking for hospitality industries. Its products efficiently address various hospitality challenges.

iCapture: iCapture is an intelligent lead capture app for trade shows and events. It captures, sorts, and delivers leads directly to your CRM.

Tripleseat and iCapture: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Tripleseat facilitates sales document and event management, catering to users focused on sales growth and customer engagement in hospitality industries. read more →

iCapture specializes in trade show marketing and lead capturing, ideal for users looking to enhance engagement and lead generation, particularly in tech industries. read more →

Business Goals

Tripleseat focuses on boosting sales and acquiring customers, aligning with businesses aiming to enhance customer relationships and streamline internal processes. read more →

iCapture emphasizes improving ROI and brand engagement, perfect for users seeking to optimize their marketing efforts and lead conversion at events. read more →

Core Features

Tripleseat offers strong analytics and data integration, essential for restaurant and hospitality users requiring detailed custom reporting and compliance. read more →

iCapture provides efficient ease of migration and security features, benefiting software and IT services users who need reliable data handling and integration. read more →

Vendor Support

Tripleseat supports users with phone and 24/7 support, addressing complex operational needs in large enterprises and mid markets. read more →

iCapture delivers helpful 24/7 support with a focus on chat, catering to smaller businesses requiring immediate assistance during trade shows. read more →

Segments and Industries

Tripleseat mainly serves large to enterprise segments in restaurants and hospitality, aligning with users focused on managing large volumes of events and bookings. read more →

iCapture targets smaller enterprises in software and IT, suitable for companies needing lead management and brand building in tech-focused environments. read more →

Operational Alignment

Tripleseat fits seamlessly into the workflows of restaurant and entertainment businesses, tailored for complex sales and event management processes. read more →

iCapture integrates into the operational activities of computer software and IT services, designed for managing leads and marketing at trade shows. read more →