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Compare Toky vs eVoice

Comparison Summary

For Toky vs eVoice comparison, Our AI algorithm looked at 2436 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Toky and eVoice to solve their respective business needs.

Pros and cons of Toky and eVoice

Toky is more suited to businesses that require Sales Call Management with Phone Calls and Helpdesk Management with Phone Calls where as eVoice is focused towards Conference Call Management with Offline and Sales Call Management with Phone Calls .

Both Toky and eVoice are Contact Center Software software, peers recommend Toky for call transcription and helpdesk management where as eVoice is more known for conference call management .

logo Toky

Focus area

Toky is better than eVoice for

Software Failure Risk

  • medium

logo eVoice

Focus area

eVoice is better than Toky for

Software Failure Risk

  • medium

About

Toky | Business Phone System & Integrated VoIP Service

eVoice: Virtual Business Phone Numbers & Virtual Phone ...

Financials

SEED

M&A

Business Need

Total Processes
(we found evidences for)

35

27

Total Goals
(we found evidences for)

7

7

Top Processes

Evidences indicate better relative satisfaction


sales call management

call transcription


helpdesk management


communication management

sending & publishing communications

tracking & monitoring communications


contact list management


engagement management

engaging and following up



workflow management


generation of new leads


training & onboarding



sales document management

contract management


campaign management



customer feedback management


conference call management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • See 4 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Build brand awareness

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • offline

  • events

  • trade shows

  • website

  • point of sale

  • e-mail

  • text SMS

  • promotions

  • video

  • See 7 more
  • phone calls

  • offline

  • events

  • trade shows

  • website

  • point of sale

  • e-mail

  • text SMS

  • promotions

  • video

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting