Thryv vs. Onfinity (formerly Vienna Advantage): Comparing Best CRM Solutions 2026

Overview: Thryv and Onfinity (formerly Vienna Advantage) as CRM Category solutions.

Thryv: Thryv provides software to help local businesses manage essential functions like CRM, marketing, and payment processing. It integrates contact management, appointment booking, and social media scheduling.

Onfinity (formerly Vienna Advantage): Vienna-advantage is an open-source cloud ERP with integrated AI, business intelligence, CRM, DMS, and POS. It facilitates digital transformation with enterprise-level applications.

This comparison of Thryv vs. Onfinity (formerly Vienna Advantage) draws on 2280 Cuspera insights from customer stories. The use cases and topics below show where the two products overlap and where each one stands apart.

Thryv supports Appointment scheduling automation, Appointment scheduling and reminders, Client communication management, Online presence management, etc.

Onfinity (formerly Vienna Advantage) supports ERP consolidation for multi-entity operations, Business process management for luxury goods, Retail management automation, Cloud ERP implementation for oil and gas, etc.

Evidence shows that both products are used for Customer retention.

Thryv also covers Customer engagement, Reputation management, Field service management, CRM, etc.

Onfinity (formerly Vienna Advantage) also covers Retail operations management, ERP implementation, Enterprise resource planning (ERP), Supply chain optimization, etc.

Top use cases: Thryv vs Onfinity (formerly Vienna Advantage)

Use cases tied to Thryv and Onfinity (formerly Vienna Advantage) from verified data sources. Click any use case for supporting evidences.

Thryv Onfinity (formerly Vienna Advantage)

Top Capabilities: Thryv vs Onfinity (formerly Vienna Advantage)

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Thryv
Shared
Onfinity (formerly Vienna Advantage)
Shared by both · Topics
Thryv only
Onfinity (formerly Vienna Advantage) only

Deployed Industries: Thryv vs Onfinity (formerly Vienna Advantage)

Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Thryv
Shared
Onfinity (formerly Vienna Advantage)
Thryv only
Onfinity (formerly Vienna Advantage) only

Deployed Market Segments: Thryv vs Onfinity (formerly Vienna Advantage)

Share of peer evidence by company size for Thryv and Onfinity (formerly Vienna Advantage). Each product segments add up to 100%. Click any segment for supporting evidence.

Thryv 100%
Onfinity (formerly Vienna Advantage) 100%

Thryv and Onfinity (formerly Vienna Advantage): Best activities based on customer satisfaction

Thryv in Action: Unique Activities

What makes Thryv ideal for Social Media Management?
Thryv provides social media management capabilities including scheduling posts, responding to comments, and analyzing post performance. Users can manage multiple social media accounts from a single platform. A limitation of Thryv's social media management is that users may encounter issues with account linking and system updates.
"...The social media posts are good also, keeping my business on social media more than I have time to do...." Peer review by Shantele E., Owner, Legal Services
How efficiently Does Thryv manage your Communication Management?
Thryv enables businesses to manage customer interactions, run marketing campaigns, and schedule social media posts across various platforms. The platform facilitates online payments and website management. Thryv's social media posting capabilities are limited in customization options.
"...Social content posting and phone call recordings. ...." Peer review by John D., Owner, Automotive
What solutions does Thryv provide for Engagement Management?
Thryv facilitates client engagement by managing interactions, scheduling communications, and running targeted campaigns. It enables businesses to track appointments, nurture leads, and gain customer insights through data analytics. While Thryv provides robust capabilities, it may require significant commitment and learning to leverage its full potential.
"...The time I save with customer follow-ups is greater than the time I spend imputing customer info...." Peer review by Matthew W, Owner
What solutions does Thryv provide for Contact List Management?
Thryv provides a comprehensive contact management system that includes customer data storage, lead nurturing through scheduled communications, and data analytics for customer insights. The platform allows users to manage contacts, schedule appointments, and interact with leads via email blasts. Thryv's contact list management capabilities are limited by occasional difficulties with uploading client information.
"...Businesses can then communicate with contacts and customers through text (SMS) and email, all from one dashboard...." Peer review

Onfinity (formerly Vienna Advantage) in Action: Unique Activities

How does Onfinity (formerly Vienna Advantage) address your Workflow Management Challenges?
Workflow Management enables users to define and automate business processes. Workflows guide documents through steps, assigning tasks and approvals to specific individuals. Limitations include the need to improve workflow design and documentation.
"...For Eg: Lets consider a simple PO workflow where the Purchase Officer creates, and Purchase Manager verifies and approves...." Peer review by Muneer PM M, Senior Consultant & IT Project Manager, Information Technology and Services
How does Onfinity (formerly Vienna Advantage) facilitate Relationship Management?
Vienna Advantage provides a comprehensive business solution. It combines enterprise resource planning with customer relationship management and document management. This integrated approach helps businesses achieve their goals.
"...VIENNA Advantage ERP/CRM is an ERP offering available through on-premise or cloud deployment with integrated customer relationship management and document management systems to augment the ERP software...." Peer review

News

Latest Thryv news

Thryv Selected for Constellation 2026 ShortListTM for... - SquawkNews

Thryv has been recognized on Constellation Research's 2026 ShortList for B2B Marketing Automation Platforms for SMBs. This accolade highlights Thryv's AI-powered growth platform, which enhances online visibility, lead insights, and marketing budget optimization for small businesses.

14/10/2026 - source

Latest Onfinity (formerly Vienna Advantage) news

Multi-GST and IFRS Compliant ERP: Transforming Global Supply Chain Management in 2026

Onfinity introduces a multi-GST and IFRS compliant ERP platform designed to streamline global supply chain management. The solution offers real-time GST tracking, automated IFRS reporting, and intelligent tax calculation, reducing compliance overhead by 60% for multinational firms. Its user-friendly interface and integration capabilities enhance operational efficiency, positioning Onfinity as a strategic partner for international businesses.

10/02/2026 - source