Scratchpad vs. Onfinity (formerly Vienna Advantage): Comparing Best CRM Solutions 2026

Overview: Scratchpad and Onfinity (formerly Vienna Advantage) as CRM Category solutions.

Scratchpad: Scratchpad, the AI-powered workspace for sales teams, eliminates stale spreadsheets and process struggles. Loved by sales teams with 1,400 reviews and a 4.8-star rating on G2.

Onfinity (formerly Vienna Advantage): Vienna-advantage is an open-source cloud ERP with integrated AI, business intelligence, CRM, DMS, and POS. It facilitates digital transformation with enterprise-level applications.

This comparison of Scratchpad vs. Onfinity (formerly Vienna Advantage) draws on 1355 Cuspera insights from customer stories. The use cases and topics below show where the two products overlap and where each one stands apart.

Scratchpad supports Automating Salesforce CRM updates, Salesforce CRM automation for sales teams, Sales process automation and standardization, Sales admin automation and reduction, etc.

Onfinity (formerly Vienna Advantage) supports ERP consolidation for multi-entity operations, Business process management for luxury goods, Retail management automation, Cloud ERP implementation for oil and gas, etc.

Scratchpad covers Sales automation, Sales process management, Sales process automation, CRM data management, etc.

Onfinity (formerly Vienna Advantage) covers Retail operations management, ERP implementation, Enterprise resource planning (ERP), Supply chain optimization, etc.

Top use cases: Scratchpad vs Onfinity (formerly Vienna Advantage)

Use cases tied to Scratchpad and Onfinity (formerly Vienna Advantage) from verified data sources. Click any use case for supporting evidences.

Scratchpad Onfinity (formerly Vienna Advantage)

Top Capabilities: Scratchpad vs Onfinity (formerly Vienna Advantage)

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Scratchpad
Shared
Onfinity (formerly Vienna Advantage)
Scratchpad only
Onfinity (formerly Vienna Advantage) only

Deployed Market Segments: Scratchpad vs Onfinity (formerly Vienna Advantage)

Share of peer evidence by company size for Scratchpad and Onfinity (formerly Vienna Advantage). Each product segments add up to 100%. Click any segment for supporting evidence.

Scratchpad 100%
Onfinity (formerly Vienna Advantage) 100%

Scratchpad and Onfinity (formerly Vienna Advantage): Best activities based on customer satisfaction

Scratchpad in Action: Unique Activities

How can Scratchpad optimize your Forecasting Workflow?
Scratchpad streamlines sales forecasting by simplifying pipeline management and opportunity updates. This tool allows for efficient adjustments to forecasts, saving time and improving accuracy. As a result, sales teams experience increased productivity and a cleaner CRM system.
"...We've seen a significant uptick in forecasting accuracy, CRM user adoption, and far fewer one-off calls for forecasting updates from senior leadership...." Peer review by Jeff G., Brand Advisor for Video Creation
How does Scratchpad address your Pipeline Management Challenges?
Scratchpad helps sales professionals manage their pipelines efficiently. nIt streamlines tasks and notes, centralizing information and improving forecasting accuracy. nThis leads to better pipeline visibility for management and saves time for sales teams.
"...During calls, I'm taking crucial customer notes that allow me to stay organized, move deals through and accurately report my pipeline to sales management...." Peer review by Joshua J.
Why is Scratchpad the best choice for Engagement Management?
Scratchpad enhances the Salesforce experience by simplifying opportunity creation, pipeline management, and task scheduling. It provides real-time updates across accounts and opportunities, increasing efficiency and enabling timely follow-ups. nWhile Scratchpad streamlines the Salesforce experience, it might require some effort to fully transition from Salesforce.
"...Simplicity in creating opportunities, seeing my entire pipeline in a single interface, being able to edit and update information in real-time across multiple accounts and opportunities, scheduling tasks within my calendar for follow-up and closing...." Peer review by Cody L., Channel Business Manager
Why is Scratchpad the best choice for Training & Onboarding?
Scratchpad offers a comprehensive onboarding experience that is tailored to the user's needs. The onboarding process is designed to help new users quickly learn how to use the platform effectively. Scratchpad's customer success team is dedicated to assisting users throughout the onboarding process.
"...The support is amazing, the team leads training, and the new features that are launching are always relevant!..." Peer review by Ben B., Sales Enablement

Onfinity (formerly Vienna Advantage) in Action: Unique Activities

How can Onfinity (formerly Vienna Advantage) optimize your Workflow Management Workflow?
Workflow Management enables users to define and automate business processes. Workflows guide documents through steps, assigning tasks and approvals to specific individuals. Limitations include the need to improve workflow design and documentation.
"...With its various tools like BI and Reporting, Workflow Management, Approval and Alerts, Email and SMS integration, Task Management, Excel import and export etc the system can be tailored to suit any complex scenarios and bottlenecks in business process without coding...." Peer review by Raju K, CEO, Construction
How can Onfinity (formerly Vienna Advantage) optimize your Relationship Management Workflow?
Vienna Advantage provides a comprehensive business solution. It combines enterprise resource planning with customer relationship management and document management. This integrated approach helps businesses achieve their goals.
"...Business resource planning and customer relationship management, all in one application...." Peer review by Stephen H, Mechanical Designer

News

Latest Onfinity (formerly Vienna Advantage) news

Multi-GST and IFRS Compliant ERP: Transforming Global Supply Chain Management in 2026

Onfinity introduces a multi-GST and IFRS compliant ERP platform designed to streamline global supply chain management. The solution offers real-time GST tracking, automated IFRS reporting, and intelligent tax calculation, reducing compliance overhead by 60% for multinational firms. Its user-friendly interface and integration capabilities enhance operational efficiency, positioning Onfinity as a strategic partner for international businesses.

10/02/2026 - source