Compare SurveyMonkey CX vs SatisMeter

Failure Risk Guidance Security Report ?

Failure Risk for SurveyMonkey CX medium Failure Risk for SatisMeter low

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Comparison Summary

This comparison report of SurveyMonkey CX vs. SatisMeter is based on a specific set of business needs and context. The comparison uses 1480 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveyMonkey CX and SatisMeter

SurveyMonkey CX, SatisMeter, CustomerSure, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your specific needs - such as multi-channel engagement, cadence, analytics, and specific to your industry and context. Get your personalized report today.

SurveyMonkey CX

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

SatisMeter

Focus area

SatisMeter is better than SurveyMonkey CX for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

About

Feedback management tool to build a CX program that adapts to customer needs

Customer feedback tool using Net Promoter Score to understand the customer journey

Age

1999

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (96)

Read Reviews (172)

measuring net promoter score

Read Reviews (47)

Read Reviews (119)

measuring customer satisfaction

Read Reviews (14)

Read Reviews (16)

engagement management

Read Reviews (16)

Read Reviews (10)

engaging and following up

Read Reviews (13)

Read Reviews (8)

campaign management

Read Reviews (14)

Read Reviews (1)

competitive intelligence

Read Reviews (8)

Read Reviews (1)

helpdesk management

Read Reviews (7)

Read Reviews (0)

content management

collaboration

training & onboarding

Read Reviews (6)

Read Reviews (1)

rating and review management

online polls

conference call management

market survey

products & pricelist management

Read Reviews (2)

Read Reviews (1)

workflow management

Read Reviews (1)

Read Reviews (5)

loyalty management

Read Reviews (1)

Read Reviews (2)

communication management

Read Reviews (1)

Read Reviews (22)

sending & publishing communications

Read Reviews (1)

Read Reviews (22)

product marketing

upselling

SeealllessActivities

Top Goals

Goals Achieved

Enhance customer relationships
Increase sales & revenue
Acquire customers
Grow market share
Improve ROI
Scale best practices
Enter new markets internationally or locally
See 4 more

Enhance customer relationships
Launch new products
Acquire customers
Improve internal communications
Grow market share
Enter new markets internationally or locally
Increase sales & revenue
See 4 more

Top Channels

Channels Used

promotions
e-mail
offline
chat
point of sale
mobile
website
mobile app
Slack
events
trade shows
video
See 9 more

promotions
e-mail
offline
chat
point of sale
mobile
website
mobile app
Slack
events
trade shows
video
See 9 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Compare SurveyMonkey CX vs SatisMeter

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of SurveyMonkey CX vs. SatisMeter is based on a specific set of business needs and context. The comparison uses 1480 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SurveyMonkey CX and SatisMeter

SurveyMonkey CX, SatisMeter, CustomerSure, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your specific needs - such as multi-channel engagement, cadence, analytics, and specific to your industry and context. Get your personalized report today.

SurveyMonkey CX

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

SatisMeter

Focus area

SatisMeter is better than SurveyMonkey CX for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for SurveyMonkey CX

Get a personalised risk report for SatisMeter

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.