Overview: Streak and CiviCRM as CRM Category solutions.
Streak and CiviCRM both serve the CRM market but cater to different needs. Streak excels in communication management and is popular in large enterprises, mainly in marketing and IT sectors. It supports enhancing customer relationships and sales increase with features like AI and custom reports. CiviCRM, targeting the non-profit sector, focuses on contact and event management to scale best practices. Its support options like email and 24/7 support align well with non-profits seeking reliable CRM services.
Streak: Streak is a multipurpose CRM that integrates seamlessly with Gmail, enabling easy collaboration. It securely connects to Google Apps, replacing multiple external systems.
CiviCRM: CiviCRM is an open-source CRM for nonprofit and civic organizations, offering features like contact management, event management, and email marketing. It provides a privacy-friendly platform that can be customized and integrated with other technologies.
Streak and CiviCRM: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Streak is strong in communication management, effective tracking, and versatile workflows, which fit well for marketing and sales teams. read more →
CiviCRM focuses on contact and membership management, with additional capabilities in handling events, which is tailored to non-profit needs. read more →
Business Goals
Streak is aimed at enhancing customer relationships and increasing sales and revenue, especially beneficial for large organizations. read more →
CiviCRM helps in scaling best practices and growing market share, ideal for non-profits looking to organize and expand their impact. read more →
Core Features
Streak's standout features include AI, robust integrations, custom reports, and secure data management. read more →
CiviCRM delivers with custom reporting, integration, and data manipulation tools, focusing on ease of use and security. read more →
Vendor Support
Streak offers round-the-clock support options including email, phone, and chat support services. read more →
CiviCRM provides email, chat, and 24/7 support, accommodating non-profit managers requiring comprehensive service. read more →
Segments and Industries
Streak is mostly used by large enterprises in marketing, advertising, and IT services. read more →
CiviCRM targets non-profit organizations, with additional users in IT and internet services. read more →
Operational Alignment
Streak easily integrates into workflows of large enterprises seeking to streamline their marketing operations. read more →
CiviCRM fits best into non-profit operations, especially those involving community engagement and cause management. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
