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Compare Smartlook vs crazyegg

Comparison Summary

For Smartlook vs crazyegg comparison, Our AI algorithm looked at 6134 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Smartlook and crazyegg to solve their respective business needs.

Pros and cons of Smartlook and crazyegg

Smartlook is more suited to businesses that require Engagement Management with Website and Training & Onboarding with Mobile where as crazyegg is focused towards Engagement Management with Website and Content Management with Website .

Both Smartlook and crazyegg are Conversion Rate Optimization software, peers recommend Smartlook for training & onboarding where as crazyegg is more known for advertisement .

logo Smartlook

Focus area

Smartlook is better than crazyegg for

Software Failure Risk

  • medium

logo crazyegg

Focus area

crazyegg is better than Smartlook for

Software Failure Risk

  • medium

About

Smartlook: Free Session Replay Tool with Web, Mobile, & App ...

Crazy Egg Website Optimization | Heatmaps & A/B Testing

Age

2016

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

89

Total Goals
(we found evidences for)

11

15

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


training & onboarding


helpdesk management


products & pricelist management


rating and review management


searching for content


campaign management


contact list management


social media management

social media analytics


sales document management

proposal & quote management

contract management





workflow management




generation of new leads


trade show marketing


communication management

sending & publishing communications

tracking & monitoring communications


conversion management



customer feedback management


lead qualification

lead qualification: behavioural



courses & assessment

track learning progress






identify target customers


loyalty management

identify target customers


segmentation and targeting


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • Improve navigation

  • Reduce bounce

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 8 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Improve efficiency

  • Improve ROI

  • Improve digital and social presence

  • Build brand awareness

  • Improve brand engagement

  • Reduce bounce

  • Launch new products

  • Enter new markets internationally or locally

  • Improve navigation

  • Establish thought leadership

  • See 12 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • user generated content

  • blogs

  • offline

  • phone calls

  • point of sale

  • mobile

  • video

  • Facebook

  • Twitter

  • promotions

  • chat

  • mobile app

  • coupons

  • print media

  • magazine

  • trade shows

  • events

  • Instagram

  • games

  • Facebook page

  • LinkedIn

  • Whatsapp

  • display advertisement

  • newsletter

  • on premises

  • Slack

  • See 26 more
  • website

  • social media

  • e-mail

  • user generated content

  • blogs

  • offline

  • phone calls

  • point of sale

  • mobile

  • video

  • Facebook

  • Twitter

  • promotions

  • chat

  • mobile app

  • coupons

  • print media

  • magazine

  • trade shows

  • events

  • Instagram

  • games

  • Facebook page

  • LinkedIn

  • Whatsapp

  • display advertisement

  • newsletter

  • on premises

  • Slack

  • See 26 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting