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SiteSpect vs FullStory: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SiteSpect vs. FullStory is based on a specific set of business needs and context. The comparison uses 3023 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SiteSpect and FullStory

SiteSpect, FullStory, Adobe Target, Kameleoon, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SiteSpect covers Campaign Management, Engagement Management with Website, Helpdesk Management, Communication Management, etc.

FullStory focuses on Engagement Management with Website, Products & Pricelist Management, Helpdesk Management with Chat, Customer Feedback Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SiteSpect

Focus area

Software Failure Risk

  • medium

logo FullStory

Focus area

FullStory is better than SiteSpect for

Software Failure Risk

  • medium

About

SiteSpect | A/B Testing, Personalization, and Optimization Platform

FullStory - Digital Experience Analytics, Session Replay, Heatmaps

Age

2004

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

35

64

Total Goals
(we found evidences for)

11

12

Top Processes

Evidences indicate better relative satisfaction


campaign management

campaign analytics


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


courses & assessment

track learning progress


helpdesk management



segmentation and targeting


social media management

social media analytics


products & pricelist management


workflow management


training & onboarding




sales document management

contract management


content management

content publishing


knowledge management


business development



channel management


generation of new leads



measuring net promoter score


measuring customer satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction





rating and review management


customer case management


conversion management


account management



lifetime value management


lead qualification



competitive intelligence


contact list management



Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Improve ROI

  • Improve digital and social presence

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Grow market share

  • Reduce bounce

  • Launch new products

  • Improve brand engagement

  • See 8 more
  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve internal communications

  • Improve efficiency

  • Grow market share

  • Improve ROI

  • Establish thought leadership

  • See 9 more

Top Channels

Channels Used

  • website

  • chat

  • user generated content

  • blogs

  • mobile

  • offline

  • phone calls

  • e-mail

  • social media

  • promotions

  • mobile app

  • games

  • point of sale

  • video

  • Slack

  • Twitter

  • LinkedIn

  • movies

  • display advertisement

  • on premises

  • events

  • trade shows

  • review sites

  • Amazon

  • See 21 more
  • website

  • chat

  • user generated content

  • blogs

  • mobile

  • offline

  • phone calls

  • e-mail

  • social media

  • promotions

  • mobile app

  • games

  • point of sale

  • video

  • Slack

  • Twitter

  • LinkedIn

  • movies

  • display advertisement

  • on premises

  • events

  • trade shows

  • review sites

  • Amazon

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting