Simplesat: Simplesat offers easy-to-use, one-click CSAT and NPS surveys for MSPs and service professionals. It supports integrations with ConnectWise, Autotask, Zendesk, and more.
ClearlyRated®: ClearlyRated aids in finding top B2B service providers via verified client ratings and testimonials. It features satisfaction surveys, NPS scores, issue tracking, and integrates with existing CRM and ATS systems.
This comparison report of Simplesat vs. ClearlyRated® is based on a specific set of business needs and context. The comparison uses 2298 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Simplesat and ClearlyRated®
Simplesat, SmileBack, YetPulse, etc., belong to a category of solutions that help Customer Feedback Management, whereas ClearlyRated® belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Simplesat covers Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.
ClearlyRated® focuses on Customer Feedback Management with Promotions, Rating And Review Management, Engagement Management, Competitive Intelligence with Promotions, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Simplesat and ClearlyRated®: Best activities based on customer satisfaction
Simplesat in Action: Unique Activities
What benefits does Simplesat offer for Collecting Feedback?
"...It is also simple to post feedback from customers to your website and hence visitors can easily see the latest feedback given...." Peer review by Augustine M, Mr.
What makes Simplesat ideal for Engaging Conversational Surveys?
"...SimpleSAT's customer feedback surveys were easy to implement and our customers responded so well to SimpleSAT's engaging and straight-forward survey presentation...." Peer review by Verified Reviewer, Information Technology and Services
What makes Simplesat ideal for Helpdesk Management?
"...We can now set KPIs around this new level of accountability for the support desk team. ...." Peer review by David H., Marketing Assistant
ClearlyRated® in Action: Unique Activities
What solutions does ClearlyRated® provide for Rating And Review Management?
"...See How Our Clients Rate Us. ..." Net Promoter Surveys for B2B Firms
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Improve efficiency
-
Improve internal communications
-
Improve visibility
-
Improve ROI
-
Increase sales & revenue
-
Build brand awareness
-
Establish thought leadership
- See 6 more
-
Enhance customer relationships
-
Improve digital and social presence
-
Acquire customers
-
Improve efficiency
-
Grow market share
- See 2 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Simplesat | ClearlyRated® | |
|---|---|---|
| Peer score | 4.7 | 4.5 |
| Peer insights | 2086 | 212 |
| Top industries |
Information Technology And Services 51.0%
Computer Software 19.0%
Computer & Network Security 9.0%
|
Human Resources 81.0%
Information Technology And Services 19.0%
|
| SMB and Mid-Market | 97.0% | 56.0% |
| Enterprise | 3.0% | 44.0% |
| Pricing | Simplesat |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest Simplesat news
Simplesat opens express migration for Delighted users ahead of June 30 ...
Simplesat has launched an express migration program for Delighted users, whose service will shut down on June 30, 2026. The program offers a seamless transition, including data import, survey recreation, and integration setup, at no cost. Simplesat also covers remaining Delighted contract months for annual plan sign-ups. The platform offers AI-driven feedback summaries and integrations with Zendesk, Gladly, Gorgias, and Salesforce.
Latest ClearlyRated® news
Sparks Group Wins ClearlyRated's 2026 Best of Staffing Awards for Client & Talent Satisfaction
ClearlyRated's Best of Staffing Awards recognized Sparks Group for exceptional client and talent satisfaction in 2026. Sparks Group received high satisfaction scores from clients and candidates, significantly exceeding industry averages. ClearlyRated's CEO, Baker Nanduru, praised the award winners for their innovative service approaches in staffing and recruiting.