ClearlyRated®: Use-Cases, Insights and Reviews | 2026 Cuspera

ClearlyRated helped Woodruff Sawyer improve client experience with annual NPS surveys. The insurance firm used the platform to collect direct client feedback and track satisfaction. Their NPS reached... 86.1, far above the industry average of 34. The ClearlyRated dashboard let them spot at-risk clients and act fast. Woodruff Sawyer earned the Best of Staffing, Client Satisfaction award for 15 years.
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ClearlyRated helped ABR Employment Services boost client satisfaction by 22 NPS points in 12 months. ABR used ClearlyRated’s survey and analytics platform to gather feedback and improve staffing solu...tions. The company automated client experience processes and used actionable data to reduce miscommunications. ABR achieved zero detractors in client feedback and won Best Of Staffing awards for 15 years. Their focus on technology and continuous improvement drove profitable growth in a tough market.
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ClearlyRated helped GDH, a staffing firm, get honest feedback from clients and employees. Before, GDH had no way to spot blindspots or measure satisfaction. With ClearlyRated’s survey platform, GDH e...arned 15 consecutive Best of Staffing Client Satisfaction awards and 12 for Talent Satisfaction. The surveys led to new support teams, better marketing credibility, and a 96% satisfaction rate during COVID. GDH now uses real-time feedback to improve service and employee experience.
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ClearlyRated's NPS survey platform helped Essential StaffCARE (ESC) measure client satisfaction and boost their online reputation. ESC achieved a 74 NPS in their first annual survey, far above the in...surance industry benchmark. They collected 232 client ratings and 91 testimonials, strengthening their sales and marketing. The platform also helped ESC quickly address unhappy clients and recognize top team members. These results transformed ESC's client relationships and internal engagement.
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ClearlyRated’s Survey Automation integration with Bullhorn helped Procom automate 900 candidate surveys per quarter. Procom now surveys 11,000 candidates in ongoing programs. The solution removed man...ual list building and reduced errors. Procom achieved a 45% response rate, above industry average. The team spends more time on high-value work and delivers personalized talent experience. Integration improved survey timing and data quality.
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ClearlyRated helped Simploy boost their Net Promoter Score (NPS) to 85.3%, over 39 points above the industry average. Simploy used ClearlyRated’s survey platform to gather client feedback, improve cl...ient communication, and validate their all-inclusive HR service model. The platform also increased internal morale by sharing positive client shout-outs. Simploy earned the Best of HR Services award twice, showing strong customer satisfaction and service quality.
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