ClearlyRated® Overview

ClearlyRated aids in finding top B2B service providers via verified client ratings and testimonials. It features satisfaction surveys, NPS scores, issue tracking, and integrates with existing CRM and ATS systems.

Use Cases

Customers recommend Customer Feedback Management, Rating And Review Management, Engagement Management, as the business use cases that they have been most satisfied with while using ClearlyRated®.

Other use cases:

  • Competitive Intelligence
  • Relationship Management
  • Market Survey
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Business Priorities

Enhance Customer Relationships and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using ClearlyRated®.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Grow Market Share
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ClearlyRated® Use-Cases and Business Priorities: Customer Satisfaction Data

ClearlyRated® works with different mediums / channels such as Promotions.

ClearlyRated®'s features include Feedback Surveys. and ClearlyRated® support capabilities include Email Support, 24/7 Support, Chat Support, etc. also ClearlyRated® analytics capabilities include Analytics, and Custom Reports.

Reviews

"...ClearlyRated makes it incredibly easy to launch a client survey and measure NPS and many other data points...." Peer review by Brandon L, Marketing Director, Human Resources

Peer review evidence (same sources as the product rating summary)

"...ClearlyRated helps B2B service providers leverage the Net Promoter Score to maximize service quality and amplify the voices of their most loyal clients...." Net Promoter Surveys for B2B Firms
"...This improved the retention and referral rate of our customers...." Peer review by Jeffrey B, Member Board Of Directors, Human Resources
"...ClearlyRated has been a trusted source of information for near of a decade and has really helped us engage with our customers and maximize our online presence...." Peer review by Ty C, Client Development Director

ClearlyRated®, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ClearlyRated®

Top Industries

  • Human Resources
  • Information Technology and Services

Popular in

  • Large Enterprise
  • Mid Market
  • Small Business

ClearlyRated® is popular in Human Resources, and Information Technology And Services, and is widely used by Large Enterprise, Mid Market, and Small Business.

ClearlyRated® Customer wins, Customer success stories, Case studies

How can ClearlyRated® optimize your Customer Feedback Management Workflow?

What makes ClearlyRated® ideal for Rating And Review Management?

Why is ClearlyRated® the best choice for Engagement Management?

What makes ClearlyRated® ideal for Competitive Intelligence?

11 buyers and buying teams have used Cuspera to assess how well ClearlyRated® solved their Customer Feedback Management needs. Cuspera uses 212 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

 

Herbein - Accounting - Medium

Pennsylvania, USA

Herbein used ClearlyRated to improve client feedback and boost client satisfaction. Before ClearlyRated, Herbein struggled with DIY surveys and data overload. With ClearlyRated, they tracked Net Prom...oter Score and gathered actionable feedback. They achieved a 93.4 NPS and a 4.9-star rating. The firm retained at-risk clients, launched new HR advisory services, and saw over 30% revenue growth in the first year of the new service. Herbein now uses survey insights to guide marketing, staffing, and service expansion.

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Apex Systems - Information Technology And Services - Large

Glen Allen, USA

Apex Systems used ClearlyRated’s Talent Engagement NPS survey program to improve talent experience. They started with annual surveys in 2011, then moved to monthly and daily touchpoint-based feedback.... Integration with Bullhorn ATS automated survey deployment and enabled real-time feedback. Apex saw a 5% increase in NPS from consultants after integration. The program led to hundreds of positive reviews and multiple Best of Staffing awards.

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Perkins & Co - Accounting - Medium

Portland, USA

ClearlyRated helped Perkins & Co measure client satisfaction using NPS surveys. Perkins used the platform to gather feedback and identify both strengths and areas for improvement. 84% of clients rate...d Perkins 9 or higher out of 10. The firm used survey insights to update internal communication standards and drive cultural change. Positive feedback boosted team morale and reinforced a client-focused culture.

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Woodruff Sawyer - Insurance - Large

San Francisco, USA

ClearlyRated helped Woodruff Sawyer launch an annual NPS survey to gather direct client feedback. The survey program started in 2014 and quickly became a key part of their client experience strategy.... Woodruff Sawyer used actionable insights from the survey to improve service and address client concerns fast. Their most recent NPS score was 86.1, far above the industry average of 34%. Integration with Salesforce made feedback accessible to all client-facing staff.

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Uniti Med - Human Resources - Small

Omaha, USA

Uniti Med used ClearlyRated to improve feedback from healthcare professionals. Before, they struggled to gather talent opinions and measure their talent experience. ClearlyRated's platform made it ea...sy to collect feedback and testimonials. Uniti Med achieved a 33.8% response rate, an 86.6 NPS, and won the Best of Staffing Talent 2024 Award. They also ranked #2 on BluePipes’ list of top travel nursing companies.

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The DAVIS Companies - Human Resources - Medium

Marlborough, USA

ClearlyRated helped The DAVIS Companies collect real feedback from clients and consultants. Before, they had no easy way to get honest opinions. With ClearlyRated’s survey program, they gathered more... comments and improved their hiring process. They used feedback to make onboarding and payroll better for consultants. The DAVIS Companies earned an 84 client NPS and a 74 candidate NPS. Their consistent high scores led to a 10-Year Best of Staffing Diamond Award.

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How Motus Recruiting and Staffing Prioritizes Gender Equality

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Peers used ClearlyRated® for customer feedback management and rating and review management

ClearlyRated® Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.88/5 ★

Read Reviews (2)
Custom Reports

3.77/5 ★

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.88/5 ★

Read Reviews (2)
Custom Reports

3.77/5 ★

Read Reviews (13)

Software Failure Risk Guidance

?

for ClearlyRated®

Overall Risk Meter

Low Medium High

Top Failure Risks for ClearlyRated®

ClearlyRated, LLC News

Awards

Sparks Group Wins ClearlyRated's 2026 Best of Staffing Awards for Client & Talent Satisfaction

ClearlyRated's Best of Staffing Awards recognized Sparks Group for exceptional client and talent satisfaction in 2026. Sparks Group received high satisfaction scores from clients and candidates, significantly exceeding industry averages. ClearlyRated's CEO, Baker Nanduru, praised the award winners for their innovative service approaches in staffing and recruiting.

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Awards

Allegis Global Solutions Wins ClearlyRated's 2026 Best of HR Services Award for Service Excellence

ClearlyRated awarded Allegis Global Solutions the 2026 Best of HR Services Award for service excellence. This recognition highlights Allegis's commitment to outstanding client experiences, as evaluated through ClearlyRated's client and talent ratings.

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M&A

ClearlyRated Acquires Client Savvy, Bolsters Customer

ClearlyRated has acquired Client Savvy, a provider of customer feedback software for architecture, engineering, construction, and legal sectors. This acquisition expands ClearlyRateds capabilities in client experience measurement and analytics, enabling broader delivery of data-driven insights and benchmarking for professional service firms. The move strengthens ClearlyRateds position in the professional services market, supporting growth and retention through enhanced client feedback solutions.

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Awards

GEE Group Inc .: All Four Main Divisions of GEE Group SNI Companies Wins ClearlyRated 2025 Best of Staffing Client and Talent 5 Year Diamond Awards for Service Excellence

GEE Group Inc.'s SNI Companies divisions received ClearlyRated's 2025 Best of Staffing Client and Talent 5 Year Diamond Awards for service excellence.

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ClearlyRated, LLC Profile

Company Name

ClearlyRated, LLC

Company Website

https://www.clearlyrated.com/

HQ Location

522 SW 5th Ave, Portland, Oregon US

Employees

11-50

Social

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Financials

SERIES A