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Compare Shopify Plus vs BigCommerce

Comparison Summary

For Shopify Plus vs BigCommerce comparison, Our AI algorithm looked at 13774 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Shopify Plus and BigCommerce to solve their respective business needs.

Pros and cons of Shopify Plus and BigCommerce

Shopify Plus is more suited to businesses that require Helpdesk Management with Offline and Social Media Management with Promotions where as BigCommerce is focused towards Products & Pricelist Management and Helpdesk Management with Chat .

logo Shopify Plus

Focus area

Software Failure Risk

  • low

logo BigCommerce

Focus area

BigCommerce is better than Shopify Plus for

Software Failure Risk

  • medium

About

Shopify Plus: Enterprise Commerce Platform

Ecommerce Solutions Through Open-Platform Flexibility | BigCommerce

Age

2004

Financials

SERIES C

SERIES F

Business Need

Total Processes
(we found evidences for)

74

117

Total Goals
(we found evidences for)

18

20

Top Processes

Evidences indicate better relative satisfaction



social media management

social media analytics

scheduling post to social media

managing social media account

engaging on social media


communication management

sending & publishing communications

tracking & monitoring communications


products & pricelist management



content publishing



engagement management

engaging and following up



training & onboarding


rating and review management


promotion management



loyalty management

customise loyalty program

identify target customers


sales document management

contract management

proposal & quote management



campaign management



lifetime value management


referral management



competitive intelligence




compliance & governance


contact list management


trade show marketing


discount management


account management


generation of new leads



workflow management


customer feedback management

measuring customer satisfaction


bundling of products


lead qualification

lead qualification: technographic


social media marketing


influencer marketing


segmentation and targeting




category management



touchpoint management


channel management



international marketing


business development


conversion management


relationship management


sales review & feedback


community building


knowledge management


payment management



revenue cycle management




personalized marketing


subscription management



create learning path


courses & assessment

create learning path



relationship marketing





billing and invoice management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Build brand awareness

  • Grow market share

  • Improve digital and social presence

  • Improve efficiency

  • Scale best practices

  • Launch new products

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Increase customer life time value

  • Improve internal communications

  • Establish thought leadership

  • Improve brand engagement

  • Manage risk

  • Improve navigation

  • See 15 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve ROI

  • Grow market share

  • Launch new products

  • Improve brand engagement

  • Improve efficiency

  • Increase customer life time value

  • Improve internal communications

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve consistency

  • Manage risk

  • Improve visibility

  • Increase average basket value

  • See 17 more

Top Channels

Channels Used

  • promotions

  • website

  • e-mail

  • offline

  • social media

  • point of sale

  • user generated content

  • blogs

  • coupons

  • newsletter

  • Facebook

  • video

  • chat

  • review sites

  • phone calls

  • Amazon

  • eBay

  • mobile

  • Instagram

  • omnichannel

  • display advertisement

  • on premises

  • trade shows

  • Facebook page

  • events

  • Pinterest

  • text SMS

  • games

  • LinkedIn

  • causes and charity

  • channel partners

  • Slack

  • Twitter

  • Facebook at work

  • mobile app

  • Netflix

  • Snapchat

  • See 34 more
  • promotions

  • website

  • e-mail

  • offline

  • social media

  • point of sale

  • user generated content

  • blogs

  • coupons

  • newsletter

  • Facebook

  • video

  • chat

  • review sites

  • phone calls

  • Amazon

  • eBay

  • mobile

  • Instagram

  • omnichannel

  • display advertisement

  • on premises

  • trade shows

  • Facebook page

  • events

  • Pinterest

  • text SMS

  • games

  • LinkedIn

  • causes and charity

  • channel partners

  • Slack

  • Twitter

  • Facebook at work

  • mobile app

  • Netflix

  • Snapchat

  • See 34 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting