Comparison Summary
This comparison report of ServiceMax vs. Workiz is based on a specific set of business needs and context. The comparison uses 1750 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing ServiceMax and Workiz
ServiceMax, Workiz, Salesforce Field Service, FieldEdge, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ServiceMax covers Collaboration with Social Media, Training & Onboarding, Sales Document Management with Social Media, Workflow Management with Phone Calls, etc.
Workiz focuses on Communication Management with Phone Calls, Workflow Management, Sales Document Management, Sales Call Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Asset-Centric Field Service Management
Field Service Management for On-Demand Service Businesses
Financials
IPO
SERIES B
Business Need
Total Processes
(we found evidences for)
49
39
Total Goals
(we found evidences for)
11
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve efficiency
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Grow market share
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Establish thought leadership
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Launch new products
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Enter new markets internationally or locally
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Scale best practices
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Improve internal communications
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Improve visibility
- See 8 more
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Acquire customers
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Enhance customer relationships
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Improve ROI
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Increase sales & revenue
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Improve internal communications
- See 2 more
Top Channels
Channels Used
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phone calls
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text SMS
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e-mail
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mobile
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review sites
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Yelp
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offline
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point of sale
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website
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video
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mobile app
- See 8 more
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phone calls
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text SMS
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e-mail
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mobile
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review sites
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Yelp
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offline
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point of sale
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website
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video
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mobile app
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
