WorkWave PestPac Overview

WorkWave PestPac is a software that enhances revenue and profitability by streamlining operational processes for pest control businesses. It automates back-office tasks, improves customer service, and boosts marketing efficiency.

Use Cases

Customers recommend PEST Analysis, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using WorkWave PestPac.

Other use cases:

  • Contract Management
  • Rating And Review Management
  • Training & Onboarding
  • Products & Pricelist Management
  • Customer Feedback Management
  • Sales Call Management
  • Contact List Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using WorkWave PestPac.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve Visibility
  • Improve Efficiency
  • Grow Market Share
  • Improve Stakeholder Relations
  • Improve Consistency
See all business priorities See less business priorities

WorkWave PestPac Use-Cases and Business Priorities: Customer Satisfaction Data

WorkWave PestPac works with different mediums / channels such as Phone Calls. and Mobile.

WorkWave PestPac's features include Alerts: Popups & Notifications, Recording, Dashboard, etc. and WorkWave PestPac support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also WorkWave PestPac analytics capabilities include Analytics, and Custom Reports.

Reviews

"PestPac’s Mobile App has saved us thousands of hours of redundant work and allowed us to grow by 10 technicians..." - Jeff Phillips

Peer review evidence (same sources as the product rating summary)

"...I would highly recommend to anyone looking for pest control software...." Peer review by Marsha K., Owner, Consumer Services
"...Most of the time when you call in for help you get a very friendly and knowledgeable rep who can walk you through how to do exactly what you need...." Peer review by Verified Reviewer
"...Super helpful to scheduling routes, invoicing, follow-up calls, and overall tracking / maintaining customer list & information. ...." Peer review by Verified Reviewer

WorkWave PestPac, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for WorkWave PestPac

Top Industries

  • Consumer Services
  • Food & Beverages
  • Transportation/Trucking/Railroad

Popular in

  • Small Business
  • Mid Market
  • Enterprise

WorkWave PestPac is popular in Consumer Services, Food & Beverages, and Transportation/Trucking/Railroad and is widely used by Small Business, Mid Market, and Enterprise.

WorkWave PestPac Customer wins, Customer success stories, Case studies

What Are the key features of WorkWave PestPac for PEST Analysis?

What solutions does WorkWave PestPac provide for Helpdesk Management?

How does WorkWave PestPac address your Engagement Management Challenges?

Why is WorkWave PestPac the best choice for Contract Management?

What solutions does WorkWave PestPac provide for Rating And Review Management?

11 buyers and buying teams have used Cuspera to assess how well WorkWave PestPac solved their Field Service Management needs. Cuspera uses 1050 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

CUSTOMERS TESTIMONIALS
WorkWave PestPac testimonial

Jeff Phillips

Blue Chip Pest Control
PestPac’s Mobile App has saved us thousands of hours of redundant work and allowed us to grow by 10 technicians... Testimonial By Jeff Phillips
WorkWave PestPac testimonial

Legal Shred
Instead of the technicians calling me asking me questions, they’re able to look at the MOBILE APP and get ALL THE INFORMATION THEY NEED. Testimonial By Legal Shred
WorkWave PestPac testimonial

Jill Esposito

Production Manager

Cowleys Pest Services
On average, our techs now spend anywhere between 30 minutes to 1 hour of drive time per tech, per day, much less than they were spending before. Testimonial By Jill Esposito
CUSTOMERS TESTIMONIALS
WorkWave PestPac testimonial

Jeff Phillips

Blue Chip Pest Control
PestPac’s Mobile App has saved us thousands of hours of redundant work and allowed us to grow by 10 technicians... Testimonial By Jeff Phillips
WorkWave PestPac testimonial

Legal Shred
Instead of the technicians calling me asking me questions, they’re able to look at the MOBILE APP and get ALL THE INFORMATION THEY NEED. Testimonial By Legal Shred
WorkWave PestPac testimonial

Jill Esposito

Production Manager

Cowleys Pest Services
On average, our techs now spend anywhere between 30 minutes to 1 hour of drive time per tech, per day, much less than they were spending before. Testimonial By Jill Esposito
 

Certus Selects WorkWave as Its Software and Solutions Partner, Utilizing PestPac to Power Its Rapid Expansion

Certus has chosen WorkWave's PestPac software to consolidate its operations across North America, enhancing growth and efficiency. This partnership will enable Certus to integrate its 42 acquisitions... into a single platform, improving data management, reporting, and routing capabilities. WorkWave's CEO, David F. Giannetto, emphasized the strategic alignment and growth potential this collaboration brings.

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Knox Pest Control Selects PestPac by WorkWave to Maximize Operational Excellence

Knox Pest Control has adopted WorkWave's PestPac software to enhance operational efficiency across its Southeast locations. The implementation has led to faster office setups, reduced reporting times..., and streamlined scheduling. PestPac's robust analytics and data management tools have improved productivity and accounts receivable processes, enabling Knox to expand rapidly and operate more efficiently.

Read on →
 

Knox Pest Control Selects WorkWave's PestPac to Drive Growth

Knox Pest Control has selected WorkWave's PestPac software to enhance its operations across the Southeast. The implementation has streamlined onboarding, data management, and reporting, reducing setu...p times and improving productivity. Knox has experienced significant efficiency gains, such as faster office setups, reduced reporting times, and improved accounts receivable. This partnership underscores WorkWave's role in driving growth and operational efficiency for field service businesses.

Read on →

American Scale - Industrial Scale Sales, Rentals, And Calibration

American Scale had problems with an old paper-based system. Work orders were slow and billing was often delayed by a month. They wanted a system that could grow with their business. They chose ServMa...n for its customizability and good reviews from similar companies. ServMan let them switch to digital work orders and made records easy to access. This helped new hires learn faster and improved productivity and efficiency.

Read more →

Pest-X - Consumer Services

Pest-X had trouble with marketing, lead management, and collecting payments. They started using PestPac by WorkWave to fix these problems. PestPac helped them run email campaigns and automate marketi...ng. This led to a 47% year-over-year increase in mosquito service sales. Since using PestPac, Pest-X grew from one location to three and saw a 342% increase in business. They also reduced late payments and improved customer satisfaction.

Read more →

COOK Trading Ltd. - Food & Beverages

COOK Trading Ltd. needed a way to make their delivery routes more efficient as demand grew. They chose Route Manager 360 with GPS Tracking to help with this. The software was first tested at one loca...tion, then quickly rolled out to all 90 locations when demand increased. Route Manager 360 made it easy for staff to learn and use. As a result, COOK saw a 433% increase in orders processed, gave customers a 1-hour delivery window, and reduced route planning from hours to minutes.

Read more →

Frequently Asked Questions(FAQ)

for WorkWave PestPac

What is WorkWave PestPac?

WorkWave PestPac is a Pest Control Software that empowers to increase revenue and profitability by transforming the operational processes. It allows to equip the office staff and field technicians with the features that are most critical to improving office and field efficiency, enabling to serve more customers, gain a competitive edge, and increase the bottom line.

It helps to automate back office processes to reduce operational costs, enhance the customer service to drive more sales, gain insight into the field technicians to ensure accountability and offer services that provide a competitive edge. It also automates routine marketing processes, track and manage campaign performance and generate more leads for the pest control business and so on.

Some of its features include save valuable time and get paid faster by streamlining complex accounting tasks, collaborate with an experienced, in-house team on strategic digital marketing plans that help to grow, visual insights into the data needed to evaluate the business performance, increasing customer satisfaction, and boost productivity, improve communications with your customers with notification reminders, service notifications, and many more.

What is WorkWave PestPac used for?

WorkWave PestPac is a Field Service Management Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by PEST Analysis, Helpdesk Management and Engagement Management .

What are the top features of WorkWave PestPac?

Alerts: popups & Notifications, Recording and Dashboard are some of the top features of WorkWave PestPac.

Who uses WorkWave PestPac?

WorkWave PestPac is used by Consumer Services, Food & Beverages and Transportation/Trucking/Railroad among other industries.

What are WorkWave PestPac alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for WorkWave PestPac.

Where is WorkWave PestPac located?

WorkWave PestPac is headquartered at Holmdel, NJ.
lightning

Peers used WorkWave PestPac for PEST Analysis and helpdesk management

WorkWave PestPac Competitors

WorkWave PestPac Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.03/5 ★

Read Reviews (11)
Custom Reports

3.81/5 ★

Read Reviews (146)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.03/5 ★

Read Reviews (11)
Custom Reports

3.81/5 ★

Read Reviews (146)

WorkWave PestPac Integrations

WorkWave PestPac integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.61/5 ★

Read Reviews (44)
Data Import

4.07/5 ★

Read Reviews (130)

Opiniion

4.12 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Podium

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for WorkWave PestPac

Overall Risk Meter

Low Medium High

Top Failure Risks for WorkWave PestPac

WorkWave LLC News

Executive

WorkWave Appoints Melinda Vedder as Chief Officer - BINJE

WorkWave has appointed Melinda Vedder as Chief Human Resources Officer. Vedder will lead WorkWaves HR strategy, focusing on culture, talent acquisition, and career development. She brings over 20 years of experience in scaling high-growth tech organizations and aims to enhance the employee experience at WorkWave.

Read more →
Executive

WorkWave Appoints Melinda Vedder as Chief Officer - BINJE

WorkWave has appointed Melinda Vedder as Chief Human Resources Officer. Vedder will lead the company's HR strategy, focusing on culture, employee experience, and talent acquisition. With over two decades of experience, she aims to enhance WorkWave's employee programs and maintain its status as a top talent destination.

Read more →
Executive

WorkWave Names Melinda Vedder as Chief Human Resources Officer

WorkWave has appointed Melinda Vedder as Chief Human Resources Officer to lead talent strategy and global scaling efforts. Vedder brings over 20 years of experience in HR leadership, having previously expanded a tech organization from 125 to over 3,000 employees. Her role will focus on enhancing employee experience and skill development as WorkWave continues its growth.

Read more →
Executive

WorkWave names chief human resources officer

WorkWave has appointed Melinda Vedder as the new chief human resources officer. Vedder, with over 20 years of experience in HR leadership, will focus on enhancing WorkWave's culture, employee experience, and talent acquisition as the company expands. Her previous role involved scaling a tech organization from 125 to over 3,000 employees while maintaining high retention rates.

Read more →

WorkWave LLC Profile

Company Name

WorkWave LLC

Company Website

//workwave.com

HQ Location

Holmdel, NJ

Employees

251-500

Social

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Financials

M&A