WorkWave PestPac Overview

WorkWave PestPac is a software that enhances revenue and profitability by streamlining operational processes for pest control businesses. It automates back-office tasks, improves customer service, and boosts marketing efficiency.

Use Cases

Customers recommend PEST Analysis, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using WorkWave PestPac.

Other use cases:

  • Contract Management
  • Rating And Review Management
  • Training & Onboarding
  • Products & Pricelist Management
  • Customer Feedback Management
  • Sales Call Management
  • Contact List Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using WorkWave PestPac.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve Visibility
  • Improve Efficiency
  • Grow Market Share
  • Improve Stakeholder Relations
  • Improve Consistency
See all business priorities See less business priorities

WorkWave PestPac Use-Cases and Business Priorities: Customer Satisfaction Data

WorkWave PestPac works with different mediums / channels such as Phone Calls. and Mobile.

WorkWave PestPac's features include Alerts: Popups & Notifications, Recording, Dashboard, etc. and WorkWave PestPac support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also WorkWave PestPac analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our strategy is to help merchants sell our delivery services by incorporating customer preferences in the check out process. By understanding customers’ needs early on,we are able to offer a better service: increase conversion rates, exceed custome...r expectations, and ensure on-time arrivals. It’s made possible with WorkWave Route Manager" - Antonio Perini

Peer review evidence (same sources as the product rating summary)

"...My experience as a user is that I am having to come up with work arounds for the Pest Pac system short comings...." Peer review by Denise T., FInance/HR Manager, Consumer Services
"...Questions of any kind or problems, support will help right away...." Peer review by Marsha K., Owner, Consumer Services
"...My emails to follow up on these issues, go unanswered...." Peer review by Bekki B., Office Manager

WorkWave PestPac, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for WorkWave PestPac

Top Industries

  • Consumer Services
  • Food & Beverages
  • Transportation/Trucking/Railroad

Popular in

  • Small Business
  • Mid Market
  • Enterprise

WorkWave PestPac is popular in Consumer Services, Food & Beverages, and Transportation/Trucking/Railroad and is widely used by Small Business, Mid Market, and Enterprise.

WorkWave PestPac Customer wins, Customer success stories, Case studies

How can WorkWave PestPac optimize your PEST Analysis Workflow?

How can WorkWave PestPac enhance your Helpdesk Management process?

Why is WorkWave PestPac the best choice for Engagement Management?

What solutions does WorkWave PestPac provide for Contract Management?

How can WorkWave PestPac enhance your Rating And Review Management process?

11 buyers and buying teams have used Cuspera to assess how well WorkWave PestPac solved their Field Service Management needs. Cuspera uses 1050 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

CUSTOMERS TESTIMONIALS
WorkWave PestPac testimonial

Antonio Perini

CEO-founder

Milkman

Our strategy is to help merchants sell our delivery services by incorporating customer preferences in the check out process. By understanding customers’ needs early on,we are able to offer a better service: increase conversion rates, exceed customer expectations, and ensure on-time arrivals. It’s ...made possible with WorkWave Route Manager

Testimonial By Antonio Perini
WorkWave PestPac testimonial

Kane Brewing

Route Manager helps us prepare for these busier periods by allowing us to more evenly distribute stops for drivers during working hours. The software also helps a lot through the holidays when we have to do more stops in fewer days. Testimonial By Kane Brewing
WorkWave PestPac testimonial

Klesick Farms

Our CRM, fulfillment, and routing are all linked together and, as a whole, the efficient use of Route Manager impacts our entire flow from when a customer orders to when they receive their order. Testimonial By Klesick Farms
CUSTOMERS TESTIMONIALS
WorkWave PestPac testimonial

Antonio Perini

CEO-founder

Milkman

Our strategy is to help merchants sell our delivery services by incorporating customer preferences in the check out process. By understanding customers’ needs early on,we are able to offer a better service: increase conversion rates, exceed customer expectations, and ensure on-time arrivals. It’s ...made possible with WorkWave Route Manager

Testimonial By Antonio Perini
WorkWave PestPac testimonial

Kane Brewing

Route Manager helps us prepare for these busier periods by allowing us to more evenly distribute stops for drivers during working hours. The software also helps a lot through the holidays when we have to do more stops in fewer days. Testimonial By Kane Brewing
WorkWave PestPac testimonial

Klesick Farms

Our CRM, fulfillment, and routing are all linked together and, as a whole, the efficient use of Route Manager impacts our entire flow from when a customer orders to when they receive their order. Testimonial By Klesick Farms
 

Certus Selects WorkWave as Its Software and Solutions Partner, Utilizing PestPac to Power Its Rapid Expansion

Certus has chosen WorkWave's PestPac software to consolidate its operations across North America, enhancing growth and efficiency. This partnership will enable Certus to integrate its 42 acquisitions... into a single platform, improving data management, reporting, and routing capabilities. WorkWave's CEO, David F. Giannetto, emphasized the strategic alignment and growth potential this collaboration brings.

Read on →
 

Mattress Mart - Retail - Small

Canada

RouteManager helped Mattress Mart automate delivery route planning and customer communication. The software enabled automated text updates, reducing manual calls and improving customer satisfaction. ...Mattress Mart now makes 5-10 extra stops per day. Drivers use a mobile app for GPS and route info, making deliveries easier. The company reduced overhead and scaled operations efficiently.

 

Jefferson Council on Aging (JCOA) - Non Profit Organization Management - Small

Metairie, USA

RouteManager by WorkWave helped Jefferson Council on Aging boost daily meal deliveries by 36.4%. JCOA switched from a slow, tedious routing system to RouteManager for faster, easier route changes. Th...e new system cut delivery complaints and let drivers spend more time with seniors. JCOA now delivers 1,500 meals per day, up from 1,100. RouteManager made it simple for even less tech-savvy staff to use the software.

 

Central Carolina Air Conditioning - Construction - Medium

Greensboro, USA

ServMan by WorkWave helped Central Carolina Air Conditioning handle over 800 customer contacts in a weekend. The company used ServMan to automate reports, optimize technician routes, and take instant... payments in the field. Integration with RouteManager and Slingshot improved scheduling and customer service. Managers now pull custom reports and technicians can work offline. The solution eliminated double expensing and improved cash flow.

 

PharmScript - Health, Wellness And Fitness - Medium

Somerset, USA

PharmScript used WorkWave Route Manager 360 to improve last-mile prescription deliveries. They needed better route analysis and efficiency for their courier services. After trying other software, the...y chose Route Manager 360 for its easy UI and dynamic mapping. PharmScript now projects routes, lowers delivery costs, and keeps customers informed with accurate ETAs. Since using the tool, they have virtually eliminated customer complaints.

 

Pest-X - Consumer Services - Small

USA

PestPac by WorkWave helped Pest-X grow business by 342% and expand from one to three branches. Pest-X saw a 47% year-over-year increase in mosquito service sales using marketing automation. The softw...are improved lead management, automated payments, and enabled real-time upselling in the field. Customer satisfaction increased and past-due payments dropped. Pest-X now relies on PestPac for marketing, payments, and mobile field operations.

Frequently Asked Questions (FAQ)

What buyers ask before choosing WorkWave PestPac

What is WorkWave PestPac?

WorkWave PestPac is a Pest Control Software that empowers to increase revenue and profitability by transforming the operational processes. It allows to equip the office staff and field technicians with the features that are most critical to improving office and field efficiency, enabling to serve more customers, gain a competitive edge, and increase the bottom line.

It helps to automate back office processes to reduce operational costs, enhance the customer service to drive more sales, gain insight into the field technicians to ensure accountability and offer services that provide a competitive edge. It also automates routine marketing processes, track and manage campaign performance and generate more leads for the pest control business and so on.

Some of its features include save valuable time and get paid faster by streamlining complex accounting tasks, collaborate with an experienced, in-house team on strategic digital marketing plans that help to grow, visual insights into the data needed to evaluate the business performance, increasing customer satisfaction, and boost productivity, improve communications with your customers with notification reminders, service notifications, and many more.

What is WorkWave PestPac used for?

WorkWave PestPac is a Field Service Management Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by PEST Analysis, Helpdesk Management and Engagement Management .

What are the top features of WorkWave PestPac?

Alerts: popups & Notifications, Recording and Dashboard are some of the top features of WorkWave PestPac.

Who uses WorkWave PestPac?

WorkWave PestPac is used by Consumer Services, Food & Beverages and Transportation/Trucking/Railroad among other industries.

What are WorkWave PestPac alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for WorkWave PestPac.

Where is WorkWave PestPac located?

WorkWave PestPac is headquartered at Holmdel, NJ.
lightning

Peers used WorkWave PestPac for PEST Analysis and helpdesk management

WorkWave PestPac Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.03/5

Read Reviews (11)
Custom Reports

3.81/5

Read Reviews (146)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.03/5

Read Reviews (11)
Custom Reports

3.81/5

Read Reviews (146)

WorkWave PestPac Integrations

WorkWave PestPac integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Software Failure Risk Guidance

?

for WorkWave PestPac

Overall Risk Meter

Low Medium High

Top Failure Risks for WorkWave PestPac

WorkWave LLC News

Product

PestPac by WorkWave® Extends Field Capabilities with Door-to-Door Sales Integration

WorkWave has launched a new Door-to-Door sales integration for PestPac, enhancing field sales capabilities. This integration streamlines sales processes by reducing manual data entry and consolidating systems, enabling faster service quoting and scheduling. It provides actionable intelligence to improve sales efficiency and support business margins.

Executive

WorkWave Appoints Melinda Vedder as Chief Officer - BINJE

WorkWave has appointed Melinda Vedder as Chief Human Resources Officer. Vedder will lead WorkWaves HR strategy, focusing on culture, talent acquisition, and career development. She brings over 20 years of experience in scaling high-growth tech organizations and aims to enhance the employee experience at WorkWave.

Executive

WorkWave Appoints Melinda Vedder as Chief Officer - BINJE

WorkWave has appointed Melinda Vedder as Chief Human Resources Officer. Vedder will lead the company's HR strategy, focusing on culture, employee experience, and talent acquisition. With over two decades of experience, she aims to enhance WorkWave's employee programs and maintain its status as a top talent destination.

Executive

WorkWave Names Melinda Vedder as Chief Human Resources Officer

WorkWave has appointed Melinda Vedder as Chief Human Resources Officer to lead talent strategy and global scaling efforts. Vedder brings over 20 years of experience in HR leadership, having previously expanded a tech organization from 125 to over 3,000 employees. Her role will focus on enhancing employee experience and skill development as WorkWave continues its growth.

WorkWave LLC Profile

Company Name

WorkWave LLC

Company Website

//workwave.com

HQ Location

Holmdel, NJ

Employees

251-500

Social

Financials

M&A