Opiniion Overview

Opiniion transforms how property managers enhance resident satisfaction by offering real-time insights into resident experiences. This platform goes beyond traditional reputation monitoring, allowing managers to measure and manage resident feedback efficiently. By identifying strengths and resolving issues swiftly, Opiniion helps increase Net Operating Income (NOI) and improve property performance. The software automates frequent resident feedback and authentic review generation, providing a continuous pulse on property sentiment. Notably, it includes social media and business listings management, making it a comprehensive tool for property management companies aiming to optimize resident relations and operational outcomes.

Use Cases

Customers recommend Rating And Review Management, Reputation Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Opiniion.

Other use cases:

  • Contact List Management
  • Engaging And Following Up
  • Generation Of New Leads
  • Sales Review & Feedback
See all use cases See less use cases

Business Priorities

Enter New Markets Internationally Or Locally and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Opiniion.

Other priorities:

  • Build Brand Awareness
  • Enhance Customer Relationships
  • Increase Sales & Revenue
See all business priorities See less business priorities

Opiniion Use-Cases and Business Priorities: Customer Satisfaction Data

Opiniion works with different mediums / channels such as Phone Calls.

Reviews

"...Opiniion is a business-empowering marketing platform that generates authentic online reviews and private negative feedback from your customers...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Opiniion is a business-empowering marketing platform that generates authentic online reviews and private negative feedback from your customers...." Peer review
"...The company has already established itself as a frontrunner in the growing online reputation management space and has demonstrated success with multifamily organizations representing over 270,000 units...." Opiniion Raises $1.5 Million Series Seed II Round Led by RET Ventures
"...We are solving the customer satisfaction here while using Opiniion and finding ways to improve our business from the outside...." Peer review by Kamille B, Assistant Community Manager

Opiniion, belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Opiniion, the No. 1 Resident Satisfaction Software, measures and manages residents' experiences from tour to move-out. Strengths are identified and issues resolved in real time.

Opiniion Customer wins, Customer success stories, Case studies

What solutions does Opiniion provide for Rating And Review Management?

How can Opiniion enhance your Reputation Management process?

What makes Opiniion ideal for Customer Feedback Management?

What benefits does Opiniion offer for Contact List Management?

 

Yardi users (property management companies) - Real Estate - Large

Santa Barbara, USA

Opiniion helped Yardi users, property management companies, boost their online review volume by 60% in 18 months. Average resident ratings improved from 3.2 to 3.9 after integrating Opiniion with Yar...di. The automated solution collected feedback at key resident lifecycle events. Staff workload decreased while resident satisfaction increased. Properties gained clearer insights into resident experiences and improved their online reputation.

 

AppFolio users (property management companies) - Real Estate - Medium

USA

Opiniion helped AppFolio users boost their online review volume by 26% in just 10 months. Average resident ratings jumped from 2.8 to 4.0 after integrating Opiniion with AppFolio. The automated feedb...ack system made it easy for property managers to collect and act on resident feedback. Staff workload decreased while resident satisfaction improved. The integration provided clear insights at every stage of the resident lifecycle.

Opiniion Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.37/5 ★

Read Reviews (1)
Analytics

3.37/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.37/5 ★

Read Reviews (1)
Analytics

3.37/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Opiniion

Top Failure Risks for Opiniion

Opiniion, Inc. News

Product

The New Opiniion Dashboard

Opiniion has launched a redesigned dashboard aimed at enhancing speed, clarity, and consistency for property managers. The update includes a streamlined layout, improved navigation, and performance enhancements. Future updates will introduce AI-powered insights and new tools to help teams prioritize tasks and understand performance trends. The new dashboard is available to all customers without additional setup.

Partnership

Opiniion Partners with Southwood Realty

Opiniion has partnered with Southwood Realty to integrate its feedback and brand-insights platform into Southwood's property management operations. This collaboration aims to enhance resident satisfaction and operational efficiency by leveraging Opiniion's tools for collecting and analyzing resident sentiment across Southwood's multi-state apartment communities.

Partnership

Opiniion Welcomes Lantower Residential

Opiniion has formed a partnership with Lantower Residential, a multifamily residential developer, to enhance Lantower's brand visibility and growth. This collaboration will leverage Opiniion's storytelling and media strategy to position Lantower as an innovative leader in the real estate sector.

Partnership

GoldOller Real Estate Services Partners with Opiniion to Elevate Resident Experience

GoldOller Real Estate Services has partnered with Opiniion to enhance resident satisfaction across its apartment communities. By integrating Opiniion's feedback tools, GoldOller aims to improve service delivery, streamline online reviews, and foster proactive tenant communication. This collaboration aligns with GoldOller's mission to provide exceptional living environments.

Opiniion, Inc. Profile

Company Name

Opiniion, Inc.

Company Website

https://www.opiniion.com/

HQ Location

Utah

Employees

11-50

Social

Financials

SEED