Opiniion Product Overview

Opiniion transforms how property managers enhance resident satisfaction by offering real-time insights into resident experiences. This platform goes beyond traditional reputation monitoring, allowing managers to measure and manage resident feedback efficiently. By identifying strengths and resolving issues swiftly, Opiniion helps increase Net Operating Income (NOI) and improve property performance. The software automates frequent resident feedback and authentic review generation, providing a continuous pulse on property sentiment. Notably, it includes social media and business listings management, making it a comprehensive tool for property management companies aiming to optimize resident relations and operational outcomes.

How satisfied the customers are with Opiniion use-cases

Reviews

"...We are solving the customer satisfaction here while using Opiniion and finding ways to improve our business from the outside...." Peer review by Kamille B, Assistant Community Manager

Opiniion Customer Insights, Testimonials and Case Studies

 

ARBA Living Taps Opiniion to Strengthen Resident Loyalty and Online Reputation

ARBA Living has partnered with Opiniion to enhance resident engagement and improve online reputation. This collaboration will utilize Opiniion's feedback platform to gather resident insights, boost f...ive-star reviews, and address concerns proactively, aligning with ARBA's commitment to service excellence.

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Hive Chooses Opiniion to Power Resident Feedback Across Innovative Communities

Hive has selected Opiniion as its feedback and reputation platform to enhance resident satisfaction in its technology-driven communities. Opiniion will provide Hive with tools for review generation a...nd real-time satisfaction monitoring, aligning with Hive's commitment to innovative resident experiences.

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Oregon Bay Properties Embraces Resident-Centric Strategy with Opiniion Partnership

Oregon Bay Properties has partnered with Opiniion to enhance resident engagement through automated feedback collection and sentiment analytics. This collaboration aims to improve resident satisfactio...n and drive more positive reviews, reinforcing Oregon Bay Properties' reputation for resident-first management.

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Yardi users - Real Estate

Opiniion integrated with Yardi property management software to help Yardi users boost resident engagement and online reviews. Before using Opiniion, properties had 50,098 reviews with an average rati...ng of 3.2. After 18 months, review volume rose to 80,046 and average ratings increased to 3.9. The automated feedback system improved resident satisfaction and made it easier for staff to manage reviews. This led to better online ratings and more leasing inquiries.

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AppFolio users - Real Estate

Opiniion integrated with AppFolio property management software to help property management companies improve resident engagement and online reviews. Before using Opiniion, AppFolio users had 3,513 re...views with an average rating of 2.8. After 10 months, review volume increased to 4,439 and average ratings rose to 4.0. The automated feedback system made it easy for staff to collect resident feedback and improve satisfaction. This led to better online ratings and more leasing inquiries.

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Opiniion Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

3.37/5 ★

Read Reviews (1)
Analytics

3.37/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.37/5 ★

Read Reviews (1)
Analytics

3.37/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Opiniion

Top Failure Risks for Opiniion

Opiniion, Inc. News

Partnership
 

Opiniion Partners with Southwood Realty

Opiniion has partnered with Southwood Realty to integrate its feedback and brand-insights platform into Southwood's property management operations. This collaboration aims to enhance resident satisfaction and operational efficiency by leveraging Opiniion's tools for collecting and analyzing resident sentiment across Southwood's multi-state apartment communities.

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Partnership
 

Opiniion Welcomes Lantower Residential

Opiniion has formed a partnership with Lantower Residential, a multifamily residential developer, to enhance Lantower's brand visibility and growth. This collaboration will leverage Opiniion's storytelling and media strategy to position Lantower as an innovative leader in the real estate sector.

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Partnership
 

GoldOller Real Estate Services Partners with Opiniion to Elevate Resident Experience

GoldOller Real Estate Services has partnered with Opiniion to enhance resident satisfaction across its apartment communities. By integrating Opiniion's feedback tools, GoldOller aims to improve service delivery, streamline online reviews, and foster proactive tenant communication. This collaboration aligns with GoldOller's mission to provide exceptional living environments.

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Product
 

Leveling Up: Opiniion Debuts SocialPro and ListingsPro

Opiniion has launched SocialPro and ListingsPro, expanding its resident feedback and reputation management platform for multifamily communities. These new solutions enable property management teams to manage resident feedback, online reviews, community visibility, and social engagement within a unified platform.

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Opiniion, Inc. Profile

Company Name

Opiniion, Inc.

Company Website

https://www.opiniion.com/

HQ Location

Utah

Employees

11-50

Social

Facebook Linkedin

Financials

SEED