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Compare SAP Marketing Cloud vs Oracle Responsys

Failure Risk Guidance Security Report ?

Failure Risk for SAP Marketing Cloud low Failure Risk for Oracle Responsys low
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Comparison Summary

For SAP Marketing Cloud vs Oracle Responsys comparison, Our AI algorithm looked at 3749 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using SAP Marketing Cloud and Oracle Responsys to solve their respective business needs.

Pros and cons of SAP Marketing Cloud and Oracle Responsys

SAP Marketing Cloud is more suited to businesses that require Customer Engagement and Customer Communication Management with E-Mail where as Oracle Responsys is focused towards Engagement Management with E-Mail and Campaign Management with E-Mail .

logo SAP Marketing Cloud

Focus area

Software Failure Risk

  • low

logo Oracle Responsys

Focus area

Oracle Responsys is better than SAP Marketing Cloud for

Software Failure Risk

  • low

About

Marketing Cloud offering customers the freedom to define their journey

Oracle | Integrated Cloud Applications and Platform Services

Age

1972

1977

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

80

56

Total Goals
(we found evidences for)

13

12

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (78)

Read Reviews (45)

sending & publishing communications

Read Reviews (60)

Read Reviews (35)

tracking & monitoring communications

Read Reviews (13)

Read Reviews (1)

engagement management

Read Reviews (78)

Read Reviews (98)

engaging and following up

Read Reviews (57)

Read Reviews (66)

campaign management

Read Reviews (55)

Read Reviews (65)

campaign analytics

Read Reviews (9)

Read Reviews (13)

campaign monitoring

Read Reviews (5)

Read Reviews (0)

social media management

Read Reviews (47)

Read Reviews (1)

social media analytics

Read Reviews (18)

Read Reviews (1)

scheduling post to social media

Read Reviews (10)

Read Reviews (0)

engaging on social media

Read Reviews (9)

Read Reviews (0)

monitoring social media

Read Reviews (6)

Read Reviews (0)

workflow management

Read Reviews (40)

Read Reviews (1)

contact list management

Read Reviews (29)

Read Reviews (5)

creating contact list

Read Reviews (15)

Read Reviews (0)

contacts history

Read Reviews (5)

Read Reviews (0)

account management

Read Reviews (19)

Read Reviews (6)

identify target customers

Read Reviews (6)

Read Reviews (4)

customise loyalty program

Read Reviews (4)

Read Reviews (2)

generation of new leads

Read Reviews (16)

Read Reviews (1)

sales document management

Read Reviews (14)

Read Reviews (1)

contract management

Read Reviews (7)

Read Reviews (1)

proposal & quote management

Read Reviews (6)

Read Reviews (0)

content management

Read Reviews (14)

Read Reviews (12)

segmentation and targeting

Read Reviews (12)

Read Reviews (28)

customer feedback management

Read Reviews (9)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

personalized marketing

Read Reviews (8)

Read Reviews (3)

promotion management

Read Reviews (7)

Read Reviews (5)

discount management

Read Reviews (5)

Read Reviews (0)

products & pricelist management

Read Reviews (5)

Read Reviews (0)

customer case management

Read Reviews (4)

Read Reviews (0)

training & onboarding

Read Reviews (3)

Read Reviews (8)

rating and review management

Read Reviews (2)

Read Reviews (0)

touchpoint management

Read Reviews (2)

Read Reviews (2)

channel management

Read Reviews (2)

Read Reviews (6)

lifetime value management

Read Reviews (2)

Read Reviews (5)

relationship management

Read Reviews (2)

Read Reviews (2)

social media marketing

Read Reviews (1)

Read Reviews (2)

helpdesk management

Read Reviews (0)

Read Reviews (14)

competitive intelligence

Read Reviews (0)

Read Reviews (3)

international marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve ROI

  • Improve efficiency

  • Improve brand engagement

  • Improve visibility

  • Increase customer life time value

  • Increase average basket value

  • See 10 more

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Grow market share

  • Scale best practices

  • Improve visibility

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve digital and social presence

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • mobile

  • text SMS

  • website

  • social media

  • user generated content

  • blogs

  • mobile app

  • offline

  • display advertisement

  • phone calls

  • point of sale

  • video

  • on premises

  • See 12 more

  • e-mail

  • promotions

  • mobile

  • text SMS

  • website

  • social media

  • user generated content

  • blogs

  • mobile app

  • offline

  • display advertisement

  • phone calls

  • point of sale

  • video

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

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Integration Risk

low

{{{rsh_C_1}}}

low

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Migration Risk

low

{{{rsh_C_1}}}

low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting