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Compare Salesforce Social Studio vs Nutshell CRM

Comparison Summary

For Salesforce Social Studio vs Nutshell CRM comparison, Our AI algorithm looked at 8961 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce Social Studio and Nutshell CRM to solve their respective business needs.

Pros and cons of Salesforce Social Studio and Nutshell CRM

Salesforce Social Studio is more suited to businesses that require Social Media Management with Social Media and Engagement Management with Social Media where as Nutshell CRM is focused towards Contact List Management with Phone Calls and Engagement Management with E-Mail .

Both Salesforce Social Studio and Nutshell CRM are Social CRM software, peers recommend Salesforce Social Studio for monitoring social media and campaign management where as Nutshell CRM is more known for lead management and sales call management .

logo Salesforce Social Studio

Focus area

Salesforce Social Studio is better than Nutshell CRM for

Software Failure Risk

  • medium

logo Nutshell CRM

Focus area

Nutshell CRM is better than Salesforce Social Studio for

Software Failure Risk

  • medium

About

Salesforce Social Studio | All-in-one social media marketing and management suite — and connect enriched social data

Nutshell | Sales Automation CRM & Pipeline Management for B2B ...

Age

1999

2010

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

82

101

Total Goals
(we found evidences for)

13

14

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

engaging on social media

scheduling post to social media

managing social media account

monitoring social media


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


content management

content publishing

searching for content


workflow management


campaign management

campaign analytics

campaign monitoring


social media marketing




contact list management

creating contact list


helpdesk management


touchpoint management



sales document management

proposal & quote management

contract management


channel management


conversion management


training & onboarding


trade show marketing


generation of new leads





customer feedback management


products & pricelist management




lifetime value management



account management


segmentation and targeting





personalized marketing




rating and review management



competitive intelligence


relationship management


loyalty management

identify target customers



pipeline management


follower management


sales call management






motivation management


performance management



lead qualification


billing and invoice management


discount management


promotion management


business development



sales commission management


sales quota management


sales review & feedback


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve digital and social presence

  • Acquire customers

  • Build brand awareness

  • Improve ROI

  • Increase sales & revenue

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Grow market share

  • Improve internal communications

  • Establish thought leadership

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Build brand awareness

  • Improve digital and social presence

  • Improve brand engagement

  • Establish thought leadership

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Launch new products

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • offline

  • website

  • point of sale

  • on premises

  • chat

  • user generated content

  • blogs

  • mobile

  • Slack

  • games

  • trade shows

  • Twitter

  • mobile app

  • video

  • support groups

  • causes and charity

  • newsletter

  • LinkedIn

  • print media

  • magazine

  • promotions

  • display advertisement

  • See 22 more
  • e-mail

  • phone calls

  • social media

  • offline

  • website

  • point of sale

  • on premises

  • chat

  • user generated content

  • blogs

  • mobile

  • Slack

  • games

  • trade shows

  • Twitter

  • mobile app

  • video

  • support groups

  • causes and charity

  • newsletter

  • LinkedIn

  • print media

  • magazine

  • promotions

  • display advertisement

  • See 22 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting