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Compare Salesforce Commerce Cloud vs PrestaShop

Comparison Summary

For Salesforce Commerce Cloud vs PrestaShop comparison, Our AI algorithm looked at 3898 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Salesforce Commerce Cloud and PrestaShop to solve their respective business needs.

Pros and cons of Salesforce Commerce Cloud and PrestaShop

Salesforce Commerce Cloud is more suited to businesses that require Engagement Management with Offline and Merchandising with Promotions where as PrestaShop is focused towards Content Management with Offline and Products & Pricelist Management with Offline .

Both Salesforce Commerce Cloud and PrestaShop are E-Commerce Platform software, peers recommend Salesforce Commerce Cloud for social media management and merchandising where as PrestaShop is more known for sending & publishing communications and communication management .

logo Salesforce Commerce Cloud

Focus area

Salesforce Commerce Cloud is better than PrestaShop for

Software Failure Risk

  • low

logo PrestaShop

Focus area

PrestaShop is better than Salesforce Commerce Cloud for

Software Failure Risk

  • medium

About

Commerce Cloud: Customer Experience & Retail ... - Salesforce.com

Create and develop your business with PrestaShop

Age

1999

Financials

IPO

SERIES B

Business Need

Total Processes
(we found evidences for)

77

67

Total Goals
(we found evidences for)

13

12

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics



content publishing



sales document management

contract management

proposal & quote management


workflow management




helpdesk management


communication management

tracking & monitoring communications

sending & publishing communications


sales call management



training & onboarding


contact list management



campaign management



competitive intelligence



products & pricelist management


promotion management



generation of new leads



relationship management


account management


pipeline management


discount management


category management


loyalty management


opportunity management


touchpoint management


conversion management



channel management


segmentation and targeting


database marketing


business development


lifetime value management


rating and review management


customer feedback management


knowledge management



trade show marketing


community building


referral management


payment management



revenue cycle management



Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Improve brand engagement

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve stakeholder relations

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 10 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Enter new markets internationally or locally

  • Grow market share

  • Launch new products

  • Improve efficiency

  • Build brand awareness

  • Scale best practices

  • Improve brand engagement

  • See 9 more

Top Channels

Channels Used

  • offline

  • point of sale

  • promotions

  • e-mail

  • website

  • coupons

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • chat

  • trade shows

  • review sites

  • phone calls

  • display advertisement

  • Amazon

  • video

  • Twitter

  • text SMS

  • Facebook page

  • on premises

  • eBay

  • channel partners

  • Instagram

  • mobile

  • See 23 more
  • offline

  • point of sale

  • promotions

  • e-mail

  • website

  • coupons

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • chat

  • trade shows

  • review sites

  • phone calls

  • display advertisement

  • Amazon

  • video

  • Twitter

  • text SMS

  • Facebook page

  • on premises

  • eBay

  • channel partners

  • Instagram

  • mobile

  • See 23 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting