Comparison Summary
This comparison report of Salesforce Chatter vs. Google Groups is based on a specific set of business needs and context. The comparison uses 35984 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Chatter and Google Groups
Salesforce Chatter, Google Groups, Bitrix24, Parsable, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Chatter covers Collaboration, Communication Management with E-Mail, Engagement Management, Content Management, etc.
Google Groups focuses on Communication Management with E-Mail, Advertisement with Offline, Social Media Management with E-Mail, Collaboration with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Chatter
Focus area
Salesforce Chatter is better than Google Groups for
Software Failure Risk
About
The Enterprise Social Network & Collaboration Software
Google Groups: create and participate in online forums and email-based groups .....
Age
1999
Financials
IPO
SERIES A
Business Need
Total Processes
(we found evidences for)
78
43
Total Goals
(we found evidences for)
16
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve stakeholder relations
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Build brand awareness
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Improve efficiency
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Improve brand engagement
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Launch new products
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Improve digital and social presence
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Enter new markets internationally or locally
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Improve ROI
-
Grow market share
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Increase average basket value
-
Improve visibility
- See 13 more
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Acquire customers
-
Scale best practices
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Improve internal communications
-
Launch new products
-
Enhance customer relationships
-
Build brand awareness
-
Improve visibility
- See 4 more
Top Channels
Channels Used
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e-mail
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offline
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events
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trade shows
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user generated content
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blogs
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website
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chat
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mass media
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social media
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phone calls
-
games
-
television
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Facebook
-
video
-
mobile
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mobile app
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Skype
-
Twitter
-
on premises
-
Instagram
-
Facebook page
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print media
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newspaper
- See 21 more
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e-mail
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offline
-
events
-
trade shows
-
user generated content
-
blogs
-
website
-
chat
-
mass media
-
social media
-
phone calls
-
games
-
television
-
Facebook
-
video
-
mobile
-
mobile app
-
Skype
-
Twitter
-
on premises
-
Instagram
-
Facebook page
-
print media
-
newspaper
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
