cuspera logo CUSPERA

Compare Qualaroo vs GetFeedback

Comparison Summary

For Qualaroo vs GetFeedback comparison, Our AI algorithm looked at 5366 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Qualaroo and GetFeedback to solve their respective business needs.

Pros and cons of Qualaroo and GetFeedback

Qualaroo is more suited to businesses that require Collecting Feedback with Promotions and Engaging Conversational Surveys with Mobile where as GetFeedback is focused towards Collecting Feedback and Engaging Conversational Surveys with E-Mail .

logo Qualaroo

Focus area

Software Failure Risk

  • low

logo GetFeedback

Focus area

GetFeedback is better than Qualaroo for

Software Failure Risk

  • low

About

Customer and User Feedback Software

Feedback Management Tool to Collect, Integrate, Visualize CX data

Age

2012

1999

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

57

63

Total Goals
(we found evidences for)

12

15

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


social media management

social media analytics


training & onboarding



helpdesk management


generation of new leads


communication management

sending & publishing communications


contact list management


sales call management


sales document management

proposal & quote management


loyalty management

identify target customers

customise loyalty program




segmentation and targeting


products & pricelist management



workflow management


competitive intelligence


lifetime value management


sales review & feedback





knowledge management


rating and review management


campaign management



customer case management


lead qualification


content management



business development




relationship management






Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve brand engagement

  • Launch new products

  • Improve ROI

  • Build brand awareness

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Grow market share

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Improve ROI

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Increase average basket value

  • Improve consistency

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • Launch new products

  • Grow market share

  • Improve digital and social presence

  • See 12 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • mobile

  • chat

  • offline

  • point of sale

  • website

  • social media

  • text SMS

  • video

  • review sites

  • Slack

  • Amazon

  • Twitter

  • Yelp

  • mobile app

  • See 16 more
  • promotions

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • mobile

  • chat

  • offline

  • point of sale

  • website

  • social media

  • text SMS

  • video

  • review sites

  • Slack

  • Amazon

  • Twitter

  • Yelp

  • mobile app

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting