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Compare Oracle Responsys vs dotDigital Engagement Cloud

Comparison Summary

For Oracle Responsys vs dotDigital Engagement Cloud comparison, Our AI algorithm looked at 3927 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Oracle Responsys and dotDigital Engagement Cloud to solve their respective business needs.

Pros and cons of Oracle Responsys and dotDigital Engagement Cloud

Oracle Responsys is more suited to businesses that require Engagement Management with E-Mail and Campaign Management with E-Mail where as dotDigital Engagement Cloud is focused towards Engagement Management with E-Mail and Communication Management with E-Mail .

Both Oracle Responsys and dotDigital Engagement Cloud are Marketing Automation software, peers recommend Oracle Responsys for campaign management where as dotDigital Engagement Cloud is more known for training & onboarding .

logo Oracle Responsys

Focus area

Oracle Responsys is better than dotDigital Engagement Cloud for

Software Failure Risk

  • low

logo dotDigital Engagement Cloud

Focus area

dotDigital Engagement Cloud is better than Oracle Responsys for

Software Failure Risk

  • medium

About

Oracle | Integrated Cloud Applications and Platform Services

dotDigital Engagement Cloud | Omnichannel marketing automation for B2C, B2B, and NFP marketers

Age

1977

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

56

65

Total Goals
(we found evidences for)

12

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


campaign management

campaign monitoring


communication management

sending & publishing communications

tracking & monitoring communications


segmentation and targeting




identify target customers

customise loyalty program

create engagement based loyalty


helpdesk management


content management



training & onboarding


channel management


account management


promotion management



lifetime value management


contact list management



competitive intelligence



personalized marketing


relationship management


touchpoint management



social media marketing



international marketing


workflow management


sales document management

contract management


generation of new leads



social media management

social media analytics


database marketing


lead qualification


customer feedback management



creating knowledge base


knowledge management

creating knowledge base



rating and review management





performance management


outbound marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Grow market share

  • Scale best practices

  • Improve visibility

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve digital and social presence

  • See 9 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • Grow market share

  • Scale best practices

  • Build brand awareness

  • Establish thought leadership

  • Improve digital and social presence

  • Improve efficiency

  • Increase customer life time value

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • website

  • omnichannel

  • promotions

  • newsletter

  • text SMS

  • social media

  • phone calls

  • chat

  • offline

  • coupons

  • Facebook

  • point of sale

  • causes and charity

  • mobile

  • mass media

  • out of home

  • brochure

  • video

  • user generated content

  • blogs

  • See 18 more
  • e-mail

  • website

  • omnichannel

  • promotions

  • newsletter

  • text SMS

  • social media

  • phone calls

  • chat

  • offline

  • coupons

  • Facebook

  • point of sale

  • causes and charity

  • mobile

  • mass media

  • out of home

  • brochure

  • video

  • user generated content

  • blogs

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting