Kindful Overview

This is a summary of the comprehensive capabilities and benefits of Kindful based on over 2904 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Kindful, DonorPerfect Fundraising Software, Salsa CRM, Keela, Neon CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Kindful is right for your needs? Our Cuspera AI engine can evaluate how Kindful fits your specific business needs, industry, and context. Get your personalized assessment report today.

Kindful supports business activities such as:

  • Engagement Management
  • Helpdesk Management
  • Training & Onboarding
  • Communication Management
  • Campaign Management

Kindful can help you with many business goals, such as Acquire Customers, Improve Digital And Social Presence, Improve Internal Communications, Enhance Customer Relationships, Scale Best Practices, etc. It can help manage these activities if you use E-Mail Phone Calls Offline etc. for these needs. As a solution, Kindful's capabilities include Dashboard, Recording, Personalization, etc.

Kindful Non-Profit Organization Management Vertical is its biggest customer base.

Reviews

"Every time we've ever had an issue, they're just right there. Every time we have a suggestion, they listen to us. They'll roll out an update and we'll be like: "That thing. There's a thing that we needed. " - Amanda Mulder

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Kindful solved their CRM needs. Cuspera uses 2904 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities peers achieved using Kindful.

Other priorities:

  • Improve Internal Communications
  • Enhance Customer Relationships
  • Scale Best Practices
  • Launch New Products
  • Increase Sales & Revenue
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Helpdesk Management , Training & Onboarding , as the business use cases that they have been most satisfied while using Kindful.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.77/5 ★

Read Reviews (57)

"...Kindful was very responsive in helping us to create custom fundraising links to our website and then follow-up custom response communications to participating donors...."
engaging and following up

4.70/5 ★

Read Reviews (45)

"...Donor management, engagement, and tracking are all solved with the CRM platform...."
Helpdesk Management

4.54/5 ★

Read Reviews (43)

"...We have been able to improve the process of our outbound call center reaching out to old donors to encourage annual giving. ...."
Training & Onboarding

4.72/5 ★

Read Reviews (27)

"...Then I can show them other features as they are ready to learn more. ...."
PEER EXPERIENCES
Engagement Management

4.77/5 ★

Read Reviews (57)

"...Kindful was very responsive in helping us to create custom fundraising links to our website and then follow-up custom response communications to participating donors...." Peer review by User
engaging and following up

4.77/5 ★

Read Reviews (45)

Helpdesk Management

4.54/5 ★

Read Reviews (43)

"...We have been able to improve the process of our outbound call center reaching out to old donors to encourage annual giving. ...." Peer review by Amelia K., Marketing Manager
Training & Onboarding

4.72/5 ★

Read Reviews (27)

"...Then I can show them other features as they are ready to learn more. ...." Peer review by Beth T., Volunteer, Non-Profit Organization Management

36+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2904 insights from peers and experts to help you assess how these Kindful use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Amanda Mulder

Director of Outreach

20 Liters

Every time we've ever had an issue, they're just right there. Every time we have a suggestion, they listen to us. They'll roll out an update and we'll be like: "That thing. There's a thing that we needed. Testimonial By Amanda Mulder

David Shirk

Executive Director

Friends of Kijabe

It’s easy for somebody just to give to a charity, but it’s harder to make it easy for them to give to a charity for a specific purpose Testimonial By David Shirk

Gary Pfaff

Executive Director

Harvest107

I’m a completely satisfied customer. Maybe I don’t have any complaints because I can tell by recent updates that Kindful is nowhere close to finished with improving their product. Testimonial By Gary Pfaff
CUSTOMERS TESTIMONIALS

Amanda Mulder

Director of Outreach

20 Liters

Every time we've ever had an issue, they're just right there. Every time we have a suggestion, they listen to us. They'll roll out an update and we'll be like: "That thing. There's a thing that we needed. Testimonial By Amanda Mulder

David Shirk

Executive Director

Friends of Kijabe

It’s easy for somebody just to give to a charity, but it’s harder to make it easy for them to give to a charity for a specific purpose Testimonial By David Shirk

Gary Pfaff

Executive Director

Harvest107

I’m a completely satisfied customer. Maybe I don’t have any complaints because I can tell by recent updates that Kindful is nowhere close to finished with improving their product. Testimonial By Gary Pfaff

Case Studies

COMPANY CASE STUDIES
Case Study Imua Family Services

How Imua Family Services Is Doing More And Paying Less After Switching To Kindful

Read More
Case Study 20 Liters

How Kindful Helps 20 Liters Bring Multiple Systems Under One Roof

Read More
Case Study Tunnel to Towers Foundation

How The Tunnel To Towers Foundation Found A Partner, Not Just A Vendor, In Kindful

Read More

Frequently Asked Questions(FAQ)

for Kindful

What is Kindful?

Kindful is a non-profit CRM software that helps nonprofits organize data and manage donors better. It helps to save time and create better insights to help nonprofit employees fuel their mission. It can amplify the fundraising, simplify the donor management, and maximize the impact.

What is Kindful used for?

Kindful is a CRM Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Engagement Management, Helpdesk Management and Training & Onboarding .

What are the top features of Kindful?

Dashboard, Recording and Personalization are some of the top features of Kindful.

Who uses Kindful?

Kindful is used by Non-Profit Organization Management, Religious Institutions and Education among other industries.

What are Kindful alternatives?

DonorPerfect Fundraising Software, Salsa CRM, Keela and Neon CRM are popular alternatives for Kindful.

Where is Kindful located?

Kindful is headquartered at 8 Cadillac Dr, STE 450, Brentwood, Tennessee 37027, US.

Popular Business Setting

for Kindful

Top Industries

  • Non-Profit Organization Management
  • Religious Institutions
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Kindful to Acquire customers and Improve digital and social presence

Peer and Expert Opinion on Features

for Kindful

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

3.77/5 ★

Read Reviews (92)
Recording

3.19/5 ★

Read Reviews (62)
Personalization

3.78/5 ★

Read Reviews (50)
Templates

2.12/5 ★

Read Reviews (16)
Alerts: popups & Notifications

1.79/5 ★

Read Reviews (10)
FEATURES RATINGS AND REVIEWS
Dashboard

3.77/5 ★

Read Reviews (92)
Recording

3.19/5 ★

Read Reviews (62)
Personalization

3.78/5 ★

Read Reviews (50)
Templates

2.12/5 ★

Read Reviews (16)
Alerts: popups & Notifications

1.79/5 ★

Read Reviews (10)

IT and Other Capabilities

for Kindful

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.37/5 ★

Read Reviews (232)
Data Import

3.14/5 ★

Read Reviews (602)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.37/5 ★

Read Reviews (232)
Data Import

3.14/5 ★

Read Reviews (602)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.25/5 ★

Read Reviews (510)
Chat Support

3.90/5 ★

Read Reviews (36)
Email Support

3.65/5 ★

Read Reviews (49)
Phone Support

3.35/5 ★

Read Reviews (48)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.25/5 ★

Read Reviews (510)
Chat Support

3.90/5 ★

Read Reviews (36)
Email Support

3.65/5 ★

Read Reviews (49)
Phone Support

3.35/5 ★

Read Reviews (48)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.69/5 ★

Read Reviews (48)
Custom Reports

3.22/5 ★

Read Reviews (534)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.69/5 ★

Read Reviews (48)
Custom Reports

3.22/5 ★

Read Reviews (534)

Software Failure Risk Guidance

?

for Kindful

Overall Risk Meter

Low Medium High

Top Failure Risks for Kindful

Vendor Profile Details

Company Name

Kindful

Company Website

https://kindful.com/

HQ Location

8 Cadillac Dr, STE 450, Brentwood, Tennessee 37027, US

Employees

11-50

Social

Financials

SERIES A