Bloomerang Overview

This is a summary of the comprehensive capabilities and benefits of Bloomerang based on over 10995 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Bloomerang, Blackbaud Luminate Online, Kindful, Agile CRM, GreenRope, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Bloomerang is right for your needs? Our Cuspera AI engine can evaluate how Bloomerang fits your specific business needs, industry, and context. Get your personalized assessment report today.

Bloomerang supports business activities such as:

  • Engagement Management
  • Communication Management
  • Helpdesk Management
  • Campaign Management
  • Training & Onboarding

Bloomerang can help you with many business goals, such as Scale Best Practices, Increase Sales & Revenue, Improve Efficiency, Improve Digital And Social Presence, Improve Internal Communications, etc. It can help manage these activities if you use E-Mail Chat Video etc. for these needs. As a solution, Bloomerang's capabilities include Recording, Dashboard, Personalization, etc.

Bloomerang was founded in 2012. Non-Profit Organization Management Vertical is its biggest customer base.

Reviews

"I took the “Creating Letters” session awhile ago, but needed a refresher as we haven’t done thank yous through Bloomerang yet. We’re about to start doing thank yous through Bloomerang, so this was an excellent refresher. Thank you! " - Janise Gray

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Bloomerang solved their CRM needs. Cuspera uses 10995 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities peers achieved using Bloomerang.

Other priorities:

  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Enhance Customer Relationships
  • Acquire Customers
  • Establish Thought Leadership
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
  • Launch New Products
  • Improve Consistency
  • Shorten Ramp Up Time
  • Improve Navigation
  • Improve Visibility
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Communication Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Bloomerang.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.92/5

Read Reviews (396)

"...Bloomerang is utilized with the Girl Scouts of Citrus Council to maintain donor relation engagement through our fund development department...."
engaging and following up

4.92/5

Read Reviews (384)

"...Also like the social media tracking to see who's talking about us and this also feeds into the donor "temperature" which is a measure of donor engagement...."
Communication Management with E-Mail

4.42/5

Read Reviews (224)

"...Neighbor to Neighbor of South Carolina uses Bloomerang to manage our donor communications by sending emails to supporters, catalog and maintain our donor database, report on donors, and send custom letters to donors and supporters...."
sending & publishing communications

4.36/5

Read Reviews (156)

"...You can send emails and event reminders out to families from bloomerang...."
tracking & monitoring communications

4.48/5

Read Reviews (48)

"...Tracking who opens emails, who clicks on certain links and who visits our website has helped us to fine tune our emails...."
Helpdesk Management with Chat and Video

4.73/5

Read Reviews (142)

"...SUPPORT for online help or through e-mail and also their resource library/videos- great and patient folks...."
PEER EXPERIENCES
Engagement Management

4.92/5

Read Reviews (396)

"...Bloomerang is utilized with the Girl Scouts of Citrus Council to maintain donor relation engagement through our fund development department...." Peer review by Toni Castillo, EdD Candidate, Chief Relationship Officer, Girl Scouts of Citrus Council
engaging and following up

4.92/5

Read Reviews (384)

Communication Management with E-Mail

4.42/5

Read Reviews (224)

"...Neighbor to Neighbor of South Carolina uses Bloomerang to manage our donor communications by sending emails to supporters, catalog and maintain our donor database, report on donors, and send custom letters to donors and supporters...." Peer review by Joe Kunkel, Executive Director, Neighbor to Neighbor of South Carolina
sending & publishing communications

4.42/5

Read Reviews (156)

tracking & monitoring communications

4.42/5

Read Reviews (48)

Helpdesk Management with Chat and Video

4.73/5

Read Reviews (142)

"...SUPPORT for online help or through e-mail and also their resource library/videos- great and patient folks...." Peer review by sarah Otis, Director Of Development And Alumni Relations, Maumee City Schools

59+ more Business Use Cases

Our AI advisor, Wyz, harnessed 10995 insights from peers and experts to help you assess how these Bloomerang use cases fit your CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Bloomerang testimonial

Janise Gray

Director of Grant Recipient Services

Equestrian Aid Foundation

I took the “Creating Letters” session awhile ago, but needed a refresher as we haven’t done thank yous through Bloomerang yet. We’re about to start doing thank yous through Bloomerang, so this was an excellent refresher. Thank you! Testimonial By Janise Gray
Bloomerang testimonial

Julie Henson

Donor Relations Officer

Coburn Place Safe Haven

I think what initially drew us to Bloomerang (aside from it being local) was the great customer support and the cloud-based access. Plus it was user friendly. Since using it, I have fallen in love with timelines and the ability to track so much of what we do with donors in real time. Julie Henson, ...Donor Relations Officer I also still love the customer support so much. It's incredible, truly. Coburn Place Safe Haven Has helped me learn so much about report building. Oh! Have to shout-out First-Time Donor Calls' that is a new feature. LIFE CHANGING as a gift officer and so helpful! Love it and Bloomerang. I'm really grateful for the support, for the webinars, and think the database is an incredible asset to our organization.

Testimonial By Julie Henson
Bloomerang testimonial

Laurie McConnell

Systems Wrangler & Community Outreach

Pacific Wild

We use almost all of the Bloomerang product partner integrations available. We import our Shopify and photographic print orders into Bloomerang through Zapier, segment and communicate by email through Mailchimp, and have GeoTargetly and Fundraise Up implemented on our site. We’ve even provided our ...sponsors and key donor partners a Fundraise Up donate lightbox that allows their site visitors to donate to Pacific Wild without ever leaving the partner’s website. The new integration with Fundraise Up is excellent. We can now receive and receipt in any currency, and we can provide tax receipts on the spot for US and Canadian donors. Because of Bloomerang – and the recent integrations developed, including Zapier – we are now able to work on segmentation, stewardship and long range planning. It was always a chaotic ad-hoc end of year process and this year feels very different.

Testimonial By Laurie McConnell
CUSTOMERS TESTIMONIALS
Bloomerang testimonial

Janise Gray

Director of Grant Recipient Services

Equestrian Aid Foundation

I took the “Creating Letters” session awhile ago, but needed a refresher as we haven’t done thank yous through Bloomerang yet. We’re about to start doing thank yous through Bloomerang, so this was an excellent refresher. Thank you! Testimonial By Janise Gray
Bloomerang testimonial

Julie Henson

Donor Relations Officer

Coburn Place Safe Haven

I think what initially drew us to Bloomerang (aside from it being local) was the great customer support and the cloud-based access. Plus it was user friendly. Since using it, I have fallen in love with timelines and the ability to track so much of what we do with donors in real time. Julie Henson, ...Donor Relations Officer I also still love the customer support so much. It's incredible, truly. Coburn Place Safe Haven Has helped me learn so much about report building. Oh! Have to shout-out First-Time Donor Calls' that is a new feature. LIFE CHANGING as a gift officer and so helpful! Love it and Bloomerang. I'm really grateful for the support, for the webinars, and think the database is an incredible asset to our organization.

Testimonial By Julie Henson
Bloomerang testimonial

Laurie McConnell

Systems Wrangler & Community Outreach

Pacific Wild

We use almost all of the Bloomerang product partner integrations available. We import our Shopify and photographic print orders into Bloomerang through Zapier, segment and communicate by email through Mailchimp, and have GeoTargetly and Fundraise Up implemented on our site. We’ve even provided our ...sponsors and key donor partners a Fundraise Up donate lightbox that allows their site visitors to donate to Pacific Wild without ever leaving the partner’s website. The new integration with Fundraise Up is excellent. We can now receive and receipt in any currency, and we can provide tax receipts on the spot for US and Canadian donors. Because of Bloomerang – and the recent integrations developed, including Zapier – we are now able to work on segmentation, stewardship and long range planning. It was always a chaotic ad-hoc end of year process and this year feels very different.

Testimonial By Laurie McConnell

Case Studies

COMPANY CASE STUDIES
Bloomerang case study
Case Study Walden School

Since implementing Bloomerang, Walden School has alleviated several fundraising pain points in regards to reporting and stewardship tracking.

Read More
Bloomerang case study
Case Study St. Elizabeth Ann Seton Catholic School

How Bloomerang helped St. Elizabeth Ann Seton Catholic School with a solution for their donor data challenges.

Read More
Bloomerang case study
Case Study Equestrian Aid Foundation

Equestrian Aid Foundation increased their donor retention rate 15% while saving $ 1,000 per year

Read More

Video

Bloomerang - About Us

Video Thumbnail

Frequently Asked Questions(FAQ)

for Bloomerang

What is Bloomerang?

Bloomerang is a CRM Software. Bloomerang enables users to view an organization's donor records, track the best time to contact each donor and measure a donor's engagement level to make it easier for users to know when someone should be contacted. Bloomerang is a solution for small and growing nonprofits.

What is Bloomerang used for?

Bloomerang is a CRM Software mainly used by its customers to Scale Best Practices and Increase Sales & Revenue by Engagement Management, Communication Management and Helpdesk Management .

What are the top features of Bloomerang?

Recording, Dashboard and Personalization are some of the top features of Bloomerang.

Who uses Bloomerang?

Bloomerang is used by Non-Profit Organization Management, Education and Consumer Services among other industries.

What are Bloomerang alternatives?

Blackbaud Luminate Online, Kindful, Agile CRM and GreenRope are popular alternatives for Bloomerang.

Where is Bloomerang located?

Bloomerang is headquartered at 5724 Birtz Road, Indianapolis, IN 46216.

Popular Business Setting

for Bloomerang

Top Industries

  • Non-Profit Organization Management
  • Education
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise
lightning

Peers used Bloomerang to Scale best practices and Increase sales & revenue

Peer and Expert Opinion on Features

for Bloomerang

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.41/5

Read Reviews (323)
Dashboard

4.43/5

Read Reviews (285)
Personalization

3.37/5

Read Reviews (240)
Templates

2.54/5

Read Reviews (168)
Feedback surveys

4.46/5

Read Reviews (73)
FEATURES RATINGS AND REVIEWS
Recording

3.41/5

Read Reviews (323)
Dashboard

4.43/5

Read Reviews (285)
Personalization

3.37/5

Read Reviews (240)
Templates

2.54/5

Read Reviews (168)
Feedback surveys

4.46/5

Read Reviews (73)

IT and Other Capabilities

for Bloomerang

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.58/5

Read Reviews (2202)
Data Export

3.52/5

Read Reviews (944)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.58/5

Read Reviews (2202)
Data Export

3.52/5

Read Reviews (944)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.75/5

Read Reviews (279)
Phone Support

4.50/5

Read Reviews (163)
Email Support

4.48/5

Read Reviews (156)
24/7 Support

4.41/5

Read Reviews (1471)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.75/5

Read Reviews (279)
Phone Support

4.50/5

Read Reviews (163)
Email Support

4.48/5

Read Reviews (156)
24/7 Support

4.41/5

Read Reviews (1471)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (6)
Analytics

4.66/5

Read Reviews (96)
Custom Reports

3.65/5

Read Reviews (2036)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.04/5

Read Reviews (6)
Analytics

4.66/5

Read Reviews (96)
Custom Reports

3.65/5

Read Reviews (2036)

Software Failure Risk Guidance

?

for Bloomerang

Overall Risk Meter

Low Medium High

Top Failure Risks for Bloomerang

Vendor Profile Details

Company Name

Bloomerang

Company Website

https://bloomerang.co/

Year Founded

2012

HQ Location

5724 Birtz Road, Indianapolis, IN 46216

Employees

11-50

Social

Financials

SEED