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OneLogin vs Jira Service Management: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of OneLogin vs. Jira Service Management is based on a specific set of business needs and context. The comparison uses 3194 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OneLogin and Jira Service Management

OneLogin belong to a category of solutions that help Digital Signature, whereas Jira Service Management belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OneLogin covers Training & Onboarding, Helpdesk Management, Workflow Management, Collaboration, etc.

Jira Service Management focuses on Helpdesk Management, Workflow Management, Collaboration, Training & Onboarding, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OneLogin

Focus area

Software Failure Risk

  • low

logo Jira Service Management

Focus area

Jira Service Management is better than OneLogin for

Software Failure Risk

  • medium

About

OneLogin: Identity & Access Management (IAM) Made Simple

Jira Service Management | flexible, collaborative ITSM solution...

Financials

SERIES D

PRIVATE

Business Need

Total Processes
(we found evidences for)

53

38

Total Goals
(we found evidences for)

14

11

Top Processes

Evidences indicate better relative satisfaction


training & onboarding


helpdesk management


workflow management



sales document management

contract management


engagement management

engaging and following up


social media management

social media analytics


communication management

sending & publishing communications

tracking & monitoring communications



lead qualification

lead qualification: technographic


rating and review management


knowledge management


products & pricelist management




community building


generation of new leads


customer case management


campaign management


business development



customer feedback management

measuring customer satisfaction


compliance & governance


content management


meeting management


sales call management

meeting management


Top Goals

Goals Achieved

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve ROI

  • Acquire customers

  • Improve stakeholder relations

  • Enhance customer relationships

  • Manage risk

  • Improve efficiency

  • Launch new products

  • Grow market share

  • Improve internal communications

  • Build brand awareness

  • Improve visibility

  • Improve digital and social presence

  • See 11 more
  • Enhance customer relationships

  • Improve internal communications

  • Improve efficiency

  • Acquire customers

  • Manage risk

  • Scale best practices

  • Improve ROI

  • Launch new products

  • Grow market share

  • Build brand awareness

  • Improve visibility

  • See 8 more

Top Channels

Channels Used

  • chat

  • user generated content

  • blogs

  • e-mail

  • offline

  • Slack

  • promotions

  • website

  • mobile

  • events

  • trade shows

  • video

  • review sites

  • Amazon

  • point of sale

  • on premises

  • mobile app

  • See 14 more
  • chat

  • user generated content

  • blogs

  • e-mail

  • offline

  • Slack

  • promotions

  • website

  • mobile

  • events

  • trade shows

  • video

  • review sites

  • Amazon

  • point of sale

  • on premises

  • mobile app

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting