Comparison Summary
This comparison report of Medallia Agent Connect vs. SurveyLegend is based on a specific set of business needs and context. The comparison uses 4099 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Medallia Agent Connect and SurveyLegend
Medallia Agent Connect, SurveyLegend, Surveypal Platform, Simplesat, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Medallia Agent Connect covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Performance Management, etc.
SurveyLegend focuses on Collecting Feedback, Engaging Conversational Surveys, Market Research, Social Media Management with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Medallia Agent Connect
Focus area
Medallia Agent Connect is better than SurveyLegend for
Software Failure Risk
SurveyLegend
Focus area
SurveyLegend is better than Medallia Agent Connect for
Software Failure Risk
About
Empower your customer service teams from anywhere
Survey App to create mobile-friendly surveys with ease
Age
2001
Financials
SERIES F
PRIVATE
Business Need
Total Processes
(we found evidences for)
35
39
Total Goals
(we found evidences for)
13
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve efficiency
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Acquire customers
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Build brand awareness
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Improve ROI
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Launch new products
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Scale best practices
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Improve brand engagement
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Improve consistency
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Improve visibility
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Increase sales & revenue
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Establish thought leadership
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Enter new markets internationally or locally
- See 10 more
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Acquire customers
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Enhance customer relationships
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Launch new products
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Enter new markets internationally or locally
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Grow market share
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Improve brand engagement
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Increase sales & revenue
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Scale best practices
- See 5 more
Top Channels
Channels Used
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website
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e-mail
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social media
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offline
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mobile
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promotions
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on premises
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Facebook
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Twitter
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LinkedIn
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Pinterest
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point of sale
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trade shows
- See 10 more
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website
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e-mail
-
social media
-
offline
-
mobile
-
promotions
-
on premises
-
Facebook
-
Twitter
-
LinkedIn
-
Pinterest
-
point of sale
-
trade shows
- See 10 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High