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Mailjet vs Twilio SendGrid: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mailjet vs. Twilio SendGrid is based on a specific set of business needs and context. The comparison uses 6054 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mailjet and Twilio SendGrid

Mailjet, Twilio SendGrid, Brevo, Robly, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mailjet covers Communication Management with E-Mail, Campaign Management with E-Mail, Contact List Management with E-Mail, Engagement Management with E-Mail, etc.

Twilio SendGrid focuses on Communication Management with E-Mail, Campaign Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, etc.

"Mainly for ecological reasons, we have decided to start using paperless receipts in our stores. We asked Mailjet to help us in this. For such a large-scale project, it was essential to have the support of a dedicated Technical Account Manager. They ...could be available and quickly bring us solutions. And for the Galeries Lafayette teams who use many tools in their everyday work, the training Mailjet provided helped them to easily master the platform. " - Sylvia Wizman-Hirschhorn

"Twilio's cloud model and flexibility also allows us to constantly improve the customer experience without long lead times. " - Scott Post

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mailjet

Focus area

Software Failure Risk

  • medium

logo Twilio SendGrid

Focus area

Twilio SendGrid is better than Mailjet for

Software Failure Risk

  • low

About

Mailjet - Email Delivery Service for Marketing & Developer Teams

Twilio SendGrid | Send and deliver transactional and marketing emails ...

Age

2010

2008

Financials

SERIES B

IPO

Business Need

Total Processes
(we found evidences for)

79

52

Total Goals
(we found evidences for)

13

9

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


contact list management

creating contact list


campaign monitoring


engagement management

engaging and following up



helpdesk management


social media management

social media analytics

engaging on social media

scheduling post to social media


content management


competitive intelligence


workflow management



training & onboarding


sales document management

contract management

proposal & quote management



segmentation and targeting


lead qualification

lead qualification: technographic

lead qualification: behavioural


customer feedback management


generation of new leads




loyalty management

identify target customers


reputation management





subscription management







outbound marketing


products & pricelist management




trade show marketing


Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Grow market share

  • Increase sales & revenue

  • Establish thought leadership

  • Improve brand engagement

  • Improve efficiency

  • Build brand awareness

  • Improve internal communications

  • Improve stakeholder relations

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Establish thought leadership

  • Build brand awareness

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • newsletter

  • promotions

  • offline

  • phone calls

  • chat

  • Facebook

  • Instagram

  • point of sale

  • trade shows

  • support groups

  • Twitter

  • on premises

  • omnichannel

  • user generated content

  • blogs

  • mass media

  • video

  • text SMS

  • display advertisement

  • events

  • See 20 more
  • e-mail

  • social media

  • website

  • newsletter

  • promotions

  • offline

  • phone calls

  • chat

  • Facebook

  • Instagram

  • point of sale

  • trade shows

  • support groups

  • Twitter

  • on premises

  • omnichannel

  • user generated content

  • blogs

  • mass media

  • video

  • text SMS

  • display advertisement

  • events

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting