Comparison Summary
This comparison report of LiveAgent vs. Deskero Helpdesk is based on a specific set of business needs and context. The comparison uses 14115 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing LiveAgent and Deskero Helpdesk
LiveAgent, Deskero Helpdesk, Freshservice, freshdesk, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
LiveAgent covers Helpdesk Management with Chat, Knowledge Management with Chat, Engagement Management with Social Media, Contact List Management with Chat, etc.
Deskero Helpdesk focuses on Helpdesk Management, Knowledge Management with Social Media, Social Media Management with Social Media, Engagement Management with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
LiveAgent: Help Desk & Live Chat Software
Deskero: Help desk software and support ticket system
Age
2007
Financials
PRIVATE
SERIES A
Business Need
Total Processes
(we found evidences for)
89
39
Total Goals
(we found evidences for)
14
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Improve digital and social presence
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Enter new markets internationally or locally
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Improve ROI
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Improve efficiency
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Scale best practices
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Launch new products
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Grow market share
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Improve visibility
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Improve brand engagement
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Build brand awareness
- See 11 more
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Enhance customer relationships
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Improve internal communications
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Acquire customers
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Improve efficiency
- See 1 more
Top Channels
Channels Used
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social media
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chat
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e-mail
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mobile
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Facebook
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Twitter
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phone calls
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mobile app
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user generated content
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blogs
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website
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offline
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on premises
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Instagram
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omnichannel
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text SMS
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point of sale
- See 14 more
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social media
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chat
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e-mail
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mobile
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Facebook
-
Twitter
-
phone calls
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mobile app
-
user generated content
-
blogs
-
website
-
offline
-
on premises
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Instagram
-
omnichannel
-
text SMS
-
point of sale
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
