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Compare Klipfolio vs Kissmetrics

Comparison Summary

For Klipfolio vs Kissmetrics comparison, Our AI algorithm looked at 7914 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Klipfolio and Kissmetrics to solve their respective business needs.

Pros and cons of Klipfolio and Kissmetrics

Klipfolio is more suited to businesses that require Social Media Management with Social Media and Helpdesk Management with Chat where as Kissmetrics is focused towards Engagement Management with Website and Campaign Management .

logo Klipfolio

Focus area

Klipfolio is better than Kissmetrics for

Software Failure Risk

  • low

logo Kissmetrics

Focus area

Software Failure Risk

  • medium

About

Business Dashboard Software for Everyone

Kissmetrics | Get, keep and grow with Customer Engagement ...

Age

2001

Financials

SERIES B

SERIES B

Business Need

Total Processes
(we found evidences for)

74

75

Total Goals
(we found evidences for)

13

11

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

monitoring social media

engaging on social media


helpdesk management



communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


campaign management

campaign analytics

campaign monitoring


training & onboarding



sales document management

proposal & quote management

contract management


competitive intelligence



generation of new leads


business development


conference call management


knowledge management

creating knowledge base


workflow management


motivation management



customer feedback management

measuring net promoter score


lead qualification

lead qualification: technographic


courses & assessment

create learning path


content management



sales review & feedback


products & pricelist management




rating and review management



account management


performance management





sales commission management




loyalty management


lifetime value management


social media marketing


contact list management




influencer marketing


segmentation and targeting



follower management


conversion management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve internal communications

  • Increase sales & revenue

  • Improve visibility

  • Grow market share

  • Improve ROI

  • Increase customer life time value

  • Scale best practices

  • Build brand awareness

  • Shorten ramp up time

  • Improve efficiency

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Increase customer life time value

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve consistency

  • Build brand awareness

  • Improve internal communications

  • See 8 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • Facebook

  • mobile

  • video

  • phone calls

  • Instagram

  • offline

  • mass media

  • television

  • user generated content

  • blogs

  • promotions

  • display advertisement

  • point of sale

  • Slack

  • chat

  • coupons

  • games

  • print media

  • magazine

  • review sites

  • Amazon

  • See 21 more
  • website

  • social media

  • e-mail

  • Facebook

  • mobile

  • video

  • phone calls

  • Instagram

  • offline

  • mass media

  • television

  • user generated content

  • blogs

  • promotions

  • display advertisement

  • point of sale

  • Slack

  • chat

  • coupons

  • games

  • print media

  • magazine

  • review sites

  • Amazon

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting