TeleSign Overview

Telesign provides global verification and programmable communication APIs. Their services include SMS, voice, and phone number intelligence solutions.

Use Cases

Customers recommend Engagement Management, Communication Management, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using TeleSign.

Other use cases:

  • Workflow Management
  • Customer Feedback Management
  • Call Recording
  • Helpdesk Management
  • Training & Onboarding
  • Campaign Management
  • Content Curation
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using TeleSign.

Other priorities:

  • Build Brand Awareness
  • Improve Brand Engagement
  • Scale Best Practices
  • Improve Internal Communications
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TeleSign Use-Cases and Business Priorities: Customer Satisfaction Data

TeleSign works with different mediums / channels such as Phone Calls. Text SMS. Chat etc.

TeleSign's features include Personalization, Alerts: Popups & Notifications, Templates, etc. and TeleSign support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also TeleSign analytics capabilities include Custom Reports, and Analytics.

TeleSign, TWIPLA, Klipfolio, Buildfire, Unity Platform, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on TeleSign Use Cases

How does TeleSign facilitate Engagement Management?

What solutions does TeleSign provide for Communication Management?

How does TeleSign facilitate Workflow Management?

How can TeleSign enhance your Customer Feedback Management process?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well TeleSign solved their Digital Analytics needs. Cuspera uses 893 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.

Case Studies

Internet

CASE STUDY Fiverr

Fiverr used Telesign to make its online marketplace safer. The company added phone verification and two-factor authentication to protect accounts. Telesign’s APIs help block harmful users and reduce ...fraud. Unauthorized withdrawals dropped by 60%. Fiverr now offers a secure, easy sign-up for millions of users. The platform keeps improving trust and safety with Telesign’s technology.

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Financial Services

CASE STUDY Affirm

Affirm used Telesign to improve online checkout security and reduce fraud. Telesign's digital identity intelligence helped Affirm verify users quickly and safely. Affirm saw a 10%+ increase in conver...sion rates when presented at checkout. Retailers using Affirm also saw a 16%+ increase in average order value. Telesign enabled automated payment reminders, making it easier for customers to pay on time.

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Transportation/Trucking/Railroad

CASE STUDY TIER

Telesign Intelligence helped TIER, a leading European micro-mobility provider, streamline user registration in its mobile app. TIER wanted to register more legitimate users quickly without adding fri...ction or manual validation. Telesign's fraud risk API integrated with TIER's onboarding, scoring users by phone number to flag or block risky accounts. TIER blocked hundreds of fraudulent transactions daily and saw a drop in credit card fraud. The team saved time and focused on other priorities, while keeping the platform secure.

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CASE STUDY AstroPay

AstroPay used Telesign to stop fake account creation and improve onboarding. Telesign's SMS API, Identity, Intelligence, and WhatsApp API helped AstroPay collect user data and block fraud. AstroPay r...educed fake accounts, improved SMS deliverability, and increased ROI from promotions. The onboarding process became faster and easier for real users. AstroPay now protects its platform from promotion abuse and keeps customers safe.

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Financial Services

CASE STUDY Amount

Telesign helped Amount improve onboarding and verification for financial institutions. Amount used SMS and voice verification to let banks confirm customer identities without manual checks. This made... it easier for banks to sign up new customers and increased conversion rates. Up to 85% of applicants could be identified through self-service. The solution also reduced fraud risk and lowered operational costs for Amount's partners.

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Entertainment

CASE STUDY Mamba

Telesign SMS Verify and Intelligence helped Mamba, a leading dating platform, fight fraud and protect users. Mamba faced issues with fake accounts, bots, and promo abuse as it grew. By using Telesign...’s APIs, Mamba added real-time risk scoring and multi-factor authentication. This made onboarding faster and more secure. Mamba saw a 50% reduction in verification costs and higher conversion rates.

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Video

Safe and simple onboarding with Telesign

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Frequently Asked Questions(FAQ)

for TeleSign

What is TeleSign?

TeleSign is a communication platform that helps to connect and protect the business and customers from preventing fake accounts, secure customer interactions, reduce fraud in their enterprises and streamline customer engagement through developer-friendly APIs that deliver user verification, digital identity, and omnichannel communications solving unique customer challenges by bridging the business to the complex world of telecommunications.

Telesign helps to deliver a secure onboarding experience that builds trust without increasing user friction. Minimize risk with comprehensive fraud Prevention by plugging in mobile identity data into the internal fraud models to keep the customers and business safe. Secures account with proactive signals and establishes reliable and secure customer communication through the channel the customer's trust.

Some of its features include digital identity, phone verification and messaging API, programmable voice API, safe, simple and secure onboarding, fraud prevention, account integrity and multichannel engagement.

What is TeleSign used for?

TeleSign is a Digital Analytics Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Products & Pricelist Management .

What are the top features of TeleSign?

Personalization, Alerts: popups & Notifications and Templates are some of the top features of TeleSign.

What are TeleSign alternatives?

TWIPLA, Klipfolio, Buildfire and Unity Platform are popular alternatives for TeleSign.

Where is TeleSign located?

TeleSign is headquartered at 13274 Fiji Way Suite 600 Marina del Rey, CA 90292 USA.
lightning

Peers used TeleSign for engagement management and communication management

TeleSign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.99/5 ★

Read Reviews (4)
Custom Reports

4.73/5 ★

Read Reviews (50)
Analytics

4.69/5 ★

Read Reviews (40)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.99/5 ★

Read Reviews (4)
Custom Reports

4.73/5 ★

Read Reviews (50)
Analytics

4.69/5 ★

Read Reviews (40)

Software Failure Risk Guidance

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for TeleSign

Overall Risk Meter

Low Medium High

Top Failure Risks for TeleSign

TeleSign News

Product

Telesign Expands Verify API to Include iOS with New Mobile Verify SDK - The Fast Mode

Telesign has expanded its Verify API to include iOS with a new Mobile Verify SDK.

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TeleSign Profile

Company Name

TeleSign

Company Website

//telesign.com

HQ Location

13274 Fiji Way Suite 600 Marina del Rey, CA 90292 USA

Employees

Crunchbase

Social

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Financials

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