TeleSign Overview

Telesign provides global verification and programmable communication APIs. Their services include SMS, voice, and phone number intelligence solutions.

Use Cases

Customers recommend Engagement Management, Communication Management, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using TeleSign.

Other use cases:

  • Workflow Management
  • Customer Feedback Management
  • Call Recording
  • Helpdesk Management
  • Training & Onboarding
  • Campaign Management
  • Content Curation
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using TeleSign.

Other priorities:

  • Build Brand Awareness
  • Improve Brand Engagement
  • Scale Best Practices
  • Improve Internal Communications
See all business priorities See less business priorities

TeleSign Use-Cases and Business Priorities: Customer Satisfaction Data

TeleSign works with different mediums / channels such as Phone Calls. Text SMS. Chat etc.

TeleSign's features include Personalization, Alerts: Popups & Notifications, Templates, etc. and TeleSign support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also TeleSign analytics capabilities include Custom Reports, and Analytics.

Peer review evidence (same sources as the product rating summary)

"...Interested in learning about how TeleSign's identity and engagement solutions can prevent fraud while fostering secure and global growth for your business?..." TeleSign Score API with Phone Number Intelligence
"...Easy to manage Interactive Voice Response (IVR)..." Programmable Voice API for A2P, P2A and P2P
"...Chuck Mortimore VP, Product Management, Identity, and Security Salesforce ..." SMS API: Send SMS Messages with Our Text Message API

TeleSign, TWIPLA, Klipfolio, Buildfire, Unity Platform, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

TeleSign Customer wins, Customer success stories, Case studies

What makes TeleSign ideal for Engagement Management?

What solutions does TeleSign provide for Communication Management?

How does TeleSign address your Workflow Management Challenges?

What benefits does TeleSign offer for Customer Feedback Management?

11 buyers and buying teams have used Cuspera to assess how well TeleSign solved their Digital Analytics needs. Cuspera uses 893 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.

 

Ethio Telecom Launches teleSign Mobile Identity and Document ...

Ethio Telecom has launched teleSign's Mobile Identity and Document Verification solutions. This deployment aims to enhance security and streamline customer verification processes for Ethio Telecom's ...services.

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AstroPay - Financial Services - Medium

London, UK

AstroPay used Telesign to fight fake accounts and reduce fraud. The company needed to stop bots and bad users from abusing promotions and creating false accounts. Telesign's Trust Engine and APIs hel...ped AstroPay check user risk and send secure SMS codes. AstroPay made onboarding faster and safer for real users. They also improved SMS delivery and cut costs. Now, AstroPay protects users and keeps their payments secure worldwide.

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Blue Marble Health - Hospital & Health Care - Small

USA

Blue Marble Health used Telesign’s SMS and Voice Verify APIs to improve HIPAA compliance. They needed to secure sensitive health data and meet strict privacy rules. Telesign enabled multi-factor auth...entication for onboarding and account changes. This helped protect patient information and made password resets safer. Blue Marble found Telesign easy to integrate and responsive to their needs.

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Crassula.io - Information Technology And Services - Small

London, UK

Crassula.io used Telesign’s SMS API to boost security for digital banking. They needed to stop fraud and protect user accounts. Telesign helped them verify new users with SMS one-time passcodes. This... made sign-ups and logins safer. Crassula now expects better attack management and lower fraud costs.

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Mamba - Internet - Medium

Moscow, Russia

Mamba used Telesign’s SMS Verify and Intelligence APIs to fight fraud and protect users. The platform faced fake accounts, bots, and promo abuse as it grew to 50,000 daily users. Telesign’s real-time... risk scoring and phone verification helped Mamba block bad actors and secure sign-ups. Mamba saw a 50% reduction in verification costs and higher conversion rates. The solution improved onboarding, increased global reach, and kept users safe.

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BigDataCorp - Information Technology And Services - Medium

Sao Paulo, Brazil

Telesign helped BigDataCorp improve digital identity verification in Brazil. BigDataCorp used Telesign’s Phone ID to validate phone numbers and reduce fake account sign-ups. The integration was fast ...and seamless, fitting into BigDataCorp’s low code workflows. Telesign’s data attributes boosted fraud detection and user experience. This partnership helped BigDataCorp attract new partners and grow its business.

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Safe and simple onboarding with Telesign

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Frequently Asked Questions (FAQ)

What buyers ask before choosing TeleSign

What is TeleSign?

TeleSign is a communication platform that helps to connect and protect the business and customers from preventing fake accounts, secure customer interactions, reduce fraud in their enterprises and streamline customer engagement through developer-friendly APIs that deliver user verification, digital identity, and omnichannel communications solving unique customer challenges by bridging the business to the complex world of telecommunications.

Telesign helps to deliver a secure onboarding experience that builds trust without increasing user friction. Minimize risk with comprehensive fraud Prevention by plugging in mobile identity data into the internal fraud models to keep the customers and business safe. Secures account with proactive signals and establishes reliable and secure customer communication through the channel the customer's trust.

Some of its features include digital identity, phone verification and messaging API, programmable voice API, safe, simple and secure onboarding, fraud prevention, account integrity and multichannel engagement.

What is TeleSign used for?

TeleSign is a Digital Analytics Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Products & Pricelist Management .

What are the top features of TeleSign?

Personalization, Alerts: popups & Notifications and Templates are some of the top features of TeleSign.

What are TeleSign alternatives?

TWIPLA, Klipfolio, Buildfire and Unity Platform are popular alternatives for TeleSign.

Where is TeleSign located?

TeleSign is headquartered at 13274 Fiji Way Suite 600 Marina del Rey, CA 90292 USA.
lightning

Peers used TeleSign for engagement management and communication management

TeleSign Competitors

TeleSign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.99/5 ★

Read Reviews (4)
Custom Reports

4.73/5 ★

Read Reviews (50)
Analytics

4.69/5 ★

Read Reviews (40)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.99/5 ★

Read Reviews (4)
Custom Reports

4.73/5 ★

Read Reviews (50)
Analytics

4.69/5 ★

Read Reviews (40)

Software Failure Risk Guidance

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for TeleSign

Overall Risk Meter

Low Medium High

Top Failure Risks for TeleSign

TeleSign News

Product

Telesign Expands Verify API to Include iOS with New Mobile Verify SDK - The Fast Mode

Telesign has expanded its Verify API to include iOS with a new Mobile Verify SDK.

Read more →

TeleSign Profile

Company Name

TeleSign

Company Website

//telesign.com

HQ Location

13274 Fiji Way Suite 600 Marina del Rey, CA 90292 USA

Employees

Crunchbase

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Financials

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