Overview: Kissmetrics and New Relic as Digital Analytics Category solutions.
Kissmetrics and New Relic, both digital analytics solutions, cater to distinct operational needs, and target audiences. Kissmetrics excels in engagement and campaign management, making it popular with large enterprises and the marketing industry. It focuses on customer relationship enhancement and offers robust 24/7 vendor support. New Relic, conversely, focuses on performance and helpdesk management, favored by IT and software industries. It provides extensive training and onboarding, appealing to businesses prioritizing customer acquisition and efficiency.
Kissmetrics: Kissmetrics is a digital analytics platform that optimizes marketing by analyzing user interactions over time and across devices. It helps marketers measure impact, improve campaigns, and link choices to business success.
New Relic: New Relic allows engineers to monitor, debug, and improve their entire stack using an all-in-one observability platform. Sign-up is free and requires no credit card.
Kissmetrics and New Relic: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Kissmetrics facilitates engagement management and campaign oversight, aligning with needs for active marketing strategies. read more →
New Relic supports helpdesk and performance management, suited for tech-focused operations. read more →
Business Goals
Kissmetrics aims to enhance customer relationships and boost sales, resonating with marketers looking to increase customer value. read more →
New Relic targets customer acquisition and efficiency improvement, aligning with firms aiming to streamline IT services. read more →
Core Features
Kissmetrics offers custom reporting and advanced analytics, assisting firms in gaining detailed marketing insights. read more →
New Relic excels with integration and custom reporting, tailored for tech environments demanding detailed performance data. read more →
Vendor Support
Kissmetrics provides 24/7 vendor support, meeting the needs of enterprises requiring immediate assistance. read more →
New Relic offers comprehensive 24/7 support and onboarding, catering to users needing extensive guidance. read more →
Segments and Industries
Kissmetrics is favored by large enterprises and the marketing sector, reflecting its strength in digital engagement. read more →
New Relic is prevalent in IT and software industries, appealing to companies focusing on technological performance. read more →
Operational Alignment
Kissmetrics fits well within large-scale marketing operations, optimizing engagement and customer interaction analysis. read more →
New Relic integrates into tech-heavy workflows, supporting structured IT process management and monitoring. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Kissmetrics in Action: Unique Use Cases
How does Kissmetrics address your Engagement Management Challenges?
How does Kissmetrics address your Campaign Management Challenges?
How does Kissmetrics address your Funnel Analysis Challenges?
How can Kissmetrics optimize your Advertisement Workflow?
New Relic in Action: Unique Use Cases
What Are the key features of New Relic for Helpdesk Management?
What makes New Relic ideal for Communication Management?
What solutions does New Relic provide for Collaboration?
What solutions does New Relic provide for Performance Management?
Alternatives
Integrations
Few Kissmetrics Integrations
Few New Relic Integrations
News
Latest New Relic News
New Relic appoints Ved Antani as Senior VP of Engineering and Managing Director of Hyderabad Innovation Center - MediaNews4U
New Relic has appointed Ved Antani as the Senior Vice President of Engineering and Managing Director of its Hyderabad Innovation Center.
