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JivoChat vs InteliWISE Live Chat: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of JivoChat vs. InteliWISE Live Chat is based on a specific set of business needs and context. The comparison uses 1760 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing JivoChat and InteliWISE Live Chat

JivoChat, InteliWISE Live Chat, ProProfs Chat, Tawk.to, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

JivoChat covers Engagement Management with Mobile, Rating And Review Management with Chat, Contact List Management with Social Media, Conversion Management with Social Media, etc.

InteliWISE Live Chat focuses on Helpdesk Management with Phone Calls, Engagement Management with Chat, Communication Management with Website, Sales Call Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo JivoChat

Focus area

JivoChat is better than InteliWISE Live Chat for

Software Failure Risk

  • low

logo InteliWISE Live Chat

Focus area

InteliWISE Live Chat is better than JivoChat for

Software Failure Risk

  • low

About

JivoChat: Live Chat Software for Websites

Live Chat ? powered by AI for enterprise use, also ... - Inteliwise

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

33

36

Total Goals
(we found evidences for)

6

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


rating and review management


contact list management


conversion management


communication management

sending & publishing communications


sales document management

proposal & quote management




helpdesk management


social media management

engaging on social media


sales call management

meeting management


loyalty management


customer feedback management


content management



knowledge management



training & onboarding


talk track creation


talk track creation


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Improve digital and social presence

  • See 3 more
  • Increase sales & revenue

  • Build brand awareness

  • Enhance customer relationships

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • chat

  • phone calls

  • website

  • offline

  • text SMS

  • video

  • omnichannel

  • on premises

  • mobile

  • social media

  • Facebook

  • See 8 more
  • chat

  • phone calls

  • website

  • offline

  • text SMS

  • video

  • omnichannel

  • on premises

  • mobile

  • social media

  • Facebook

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting