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Compare Heap vs Lucky Orange

Comparison Summary

For Heap vs Lucky Orange comparison, Our AI algorithm looked at 5871 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Heap and Lucky Orange to solve their respective business needs.

Pros and cons of Heap and Lucky Orange

Heap is more suited to businesses that require Engagement Management with Website and Funnel Analysis with Website where as Lucky Orange is focused towards Engagement Management with Website and Funnel Analysis with Chat .

logo Heap

Focus area

Heap is better than Lucky Orange for

Software Failure Risk

  • medium

logo Lucky Orange

Focus area

Software Failure Risk

  • medium

About

Product Analytics software providing actionable insights and conversion Rate Optimization

Lucky Orange | Real-Time User Recordings

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

69

49

Total Goals
(we found evidences for)

10

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



products & pricelist management


social media management

social media analytics

engaging on social media

scheduling post to social media


training & onboarding



helpdesk management


workflow management


campaign management

campaign monitoring



communication management

sending & publishing communications

tracking & monitoring communications


sales document management

contract management

proposal & quote management







competitive intelligence


conversion management


account management


segmentation and targeting


generation of new leads



revenue cycle management



lead qualification

lead qualification: demographic


content management


rating and review management




business development


lifetime value management


trade show marketing



customer feedback management


influencer marketing


personalized marketing




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Launch new products

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Improve digital and social presence

  • Improve brand engagement

  • Improve efficiency

  • Increase customer life time value

  • See 7 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Build brand awareness

  • Improve digital and social presence

  • Increase customer life time value

  • Enter new markets internationally or locally

  • See 6 more

Top Channels

Channels Used

  • website

  • social media

  • chat

  • offline

  • user generated content

  • blogs

  • promotions

  • point of sale

  • Snapchat

  • coupons

  • on premises

  • e-mail

  • phone calls

  • events

  • trade shows

  • Facebook

  • video

  • mobile

  • display advertisement

  • games

  • Slack

  • Twitter

  • See 19 more
  • website

  • social media

  • chat

  • offline

  • user generated content

  • blogs

  • promotions

  • point of sale

  • Snapchat

  • coupons

  • on premises

  • e-mail

  • phone calls

  • events

  • trade shows

  • Facebook

  • video

  • mobile

  • display advertisement

  • games

  • Slack

  • Twitter

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting