Acoustic Insights Overview

Acoustic-insights tracks behavioral data to act on customer intent in real-time. Understanding customer signals improves conversions through personalized campaigns.

Use Cases

Customers recommend Engagement Management, Digital Marketing, Social Media Analytics, as the business use cases that they have been most satisfied with while using Acoustic Insights.

Other use cases:

  • Lead Analytics
  • Campaign Management
  • Funnel Analysis
  • Competitive Intelligence
  • Helpdesk Management
  • Contract Management
  • Proposal & Quote Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Acoustic Insights.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Acoustic Insights Use-Cases and Business Priorities: Customer Satisfaction Data

Acoustic Insights works with different mediums / channels such as Website. and Offline.

Acoustic Insights's features include Personalization, Ticketing, Dashboard, etc. and Acoustic Insights support capabilities include AI Powered, Phone Support, Chat Support, etc. also Acoustic Insights analytics capabilities include Analytics, and Custom Reports.

Reviews

"Analytics tools showed us the abandonment rate on a page-by-page basis, but it was difficult to identify problems with specific pages. We were also relying on heuristic evaluations to resolve the issues. We were looking for a more efficient, more ef...fective solution — something that would enable us to identify the behavior of individual users in more specific terms." - Shogo Nakayama

Acoustic Insights, Smartlook, Convert Experiences, Epsilon Accelerate (formerly Yieldify), Kameleoon, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Acoustic Insights

Top Industries

  • Consumer Services
  • Internet
  • Marketing and Advertising

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Acoustic Insights is popular in Consumer Services, Internet, and Marketing And Advertising and is widely used by Large Enterprise, Enterprise, and Mid Market.

Acoustic Insights Customer wins, Customer success stories, Case studies

How can Acoustic Insights enhance your Engagement Management process?

What makes Acoustic Insights ideal for Digital Marketing?

What benefits does Acoustic Insights offer for Social Media Analytics?

What makes Acoustic Insights ideal for Lead Analytics?

What solutions does Acoustic Insights provide for Campaign Management?

11 buyers and buying teams have used Cuspera to assess how well Acoustic Insights solved their Conversion Rate Optimization needs. Cuspera uses 1043 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

CUSTOMERS TESTIMONIALS
Acoustic Insights testimonial

Shogo Nakayama

Online Shop Promotion Office Manager

KDDI

Analytics tools showed us the abandonment rate on a page-by-page basis, but it was difficult to identify problems with specific pages. We were also relying on heuristic evaluations to resolve the issues. We were looking for a more efficient, more effective solution — something that would enable us ...to identify the behavior of individual users in more specific terms.

Testimonial By Shogo Nakayama
Acoustic Insights testimonial

Grant Baker

Director

Borough Market

Customers expect brands to understand their wants, their needs, to anticipate their next steps. They expect the online and offline experience to be the same. They compare every company to their last-best experience, and they don’t care if that is Disney or Joe’s Hat Shop. Testimonial By Grant Baker
Acoustic Insights testimonial

Jennifer Tattenbaum

Senior Director of Interactive

Shubert Ticketing

We have exclusive contracts with many leading venues across the city, which makes us the only approved retail distribution arm that can sell tickets online at box-office prices. We can’t rest on our laurels, though — if customers are unable to purchase the tickets they want through our site for any... reason, they might choose to buy them at a premium from third-party resellers, or wait until the day of a show to try to secure a discounted rate.

Testimonial By Jennifer Tattenbaum
CUSTOMERS TESTIMONIALS
Acoustic Insights testimonial

Shogo Nakayama

Online Shop Promotion Office Manager

KDDI

Analytics tools showed us the abandonment rate on a page-by-page basis, but it was difficult to identify problems with specific pages. We were also relying on heuristic evaluations to resolve the issues. We were looking for a more efficient, more effective solution — something that would enable us ...to identify the behavior of individual users in more specific terms.

Testimonial By Shogo Nakayama
Acoustic Insights testimonial

Grant Baker

Director

Borough Market

Customers expect brands to understand their wants, their needs, to anticipate their next steps. They expect the online and offline experience to be the same. They compare every company to their last-best experience, and they don’t care if that is Disney or Joe’s Hat Shop. Testimonial By Grant Baker
Acoustic Insights testimonial

Jennifer Tattenbaum

Senior Director of Interactive

Shubert Ticketing

We have exclusive contracts with many leading venues across the city, which makes us the only approved retail distribution arm that can sell tickets online at box-office prices. We can’t rest on our laurels, though — if customers are unable to purchase the tickets they want through our site for any... reason, they might choose to buy them at a premium from third-party resellers, or wait until the day of a show to try to secure a discounted rate.

Testimonial By Jennifer Tattenbaum

STV - Media Production - Media Production

STV used Acoustic Campaign to automate email and mobile push communications. The team rebuilt its marketing database and launched a loyalty program to boost opt-ins. Automated triggers now send perso...nalized show recommendations and reminders. STV saw a 143% increase in viewer communications sent and a 250% rise in streams from email and push. Opted-in users stream 42% more content. Automation helped STV validate marketing ROI and increase engagement.

Read on →

Momentum Energy - Utilities - Utilities

Tealeaf by Acoustic helped Momentum Energy improve website conversions and customer satisfaction. The company needed better visibility into where customers struggled online. With Tealeaf, tele agents... found evidence for customer resolutions 70% faster. The solution uncovered two sales funnel optimisation opportunities per quarter. Real-time session replay and analytics reduced service call times and empowered agents to guide customers more effectively.

Read on →

The Australian Ballet - Entertainment - Entertainment

Acoustic helped The Australian Ballet increase email revenue by 4.5%. The team saw a 10.4% rise in open rates and a 25% drop in unsubscribes. Acoustic let staff create personalized campaigns without ...needing CRM analysts. Automated journeys now reach audiences before and after shows. The ballet boosted engagement and filled more seats with less effort.

Read on →

Vacation Innovations - Hospitality - Hospitality

Acoustic Connect helped Vacation Innovations cut customer engagement platform costs by 75%. The marketing team launched over 20 customer journeys and reduced contact list management time by 98%. Acou...stic’s platform let the team work independently, without IT or SQL help. Data integration became seamless, syncing multiple CRMs and improving reporting. Email deliverability and database health improved with better visibility and tools. The intuitive interface made campaign management faster and easier.

Read on →

Society of London Theatre - Entertainment - Entertainment

Society of London Theatre used Acoustic Connect to improve customer engagement and streamline marketing. The team launched several live campaigns within a month of onboarding. They now use drag-and-d...rop email design for more engaging communications. Real-time dashboards and advanced reporting replaced manual CRM reports, saving time and increasing accuracy. The platform supports cross-channel marketing and helps personalise member experiences across email, SMS, and WhatsApp.

Read on →

MyState Bank - Banking - Banking

Acoustic helped MyState Bank double its email campaign volume in one year. The bank replaced an outdated CRM with Acoustic, making campaign creation faster and easier. The marketing team reduced data... requests to IT by 70%. They achieved a 76% engagement rate on onboarding journeys. Staff can now manage campaigns and data independently, boosting efficiency and customer engagement.

Read on →

Elevate Your Reporting Game with Insights by Acoustic

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Frequently Asked Questions(FAQ)

for Acoustic Insights

What is Acoustic Insights?

Acoustic Insight is a digital marketing experience solution that utilizes smarter analytics to optimize customer experience, attract visitors, engage them, and convert them into loyal customers.

The solution helps in understanding the customer journey on multiple levels, identifying and visualizing all possible touchpoints that influence a buying decision, and figuring out why customers leave pages and how to pull them back.

Some of its features include converting online actions into customer insights, inspiring greater customer loyalty, optimize the experience for increased engagement, instead of spending time recreating issues.

What is Acoustic Insights used for?

Acoustic Insights is a Conversion Rate Optimization Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Digital Marketing and Social Media Analytics .

What are the top features of Acoustic Insights?

Personalization, Ticketing and Dashboard are some of the top features of Acoustic Insights.

Who uses Acoustic Insights?

Acoustic Insights is used by Consumer Services, Internet and Marketing And Advertising among other industries.

What are Acoustic Insights alternatives?

Smartlook, Convert Experiences, Epsilon Accelerate (Formerly Yieldify) and Kameleoon are popular alternatives for Acoustic Insights.

Where is Acoustic Insights located?

Acoustic Insights is headquartered at New York, NY 10016, US.
lightning

Peers used Acoustic Insights for engagement management and digital marketing

Acoustic Insights Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (14)
Analytics

4.38/5

Read Reviews (201)
Custom Reports

3.93/5

Read Reviews (268)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.68/5

Read Reviews (14)
Analytics

4.38/5

Read Reviews (201)
Custom Reports

3.93/5

Read Reviews (268)

Software Failure Risk Guidance

?

for Acoustic Insights

Overall Risk Meter

Low Medium High

Top Failure Risks for Acoustic Insights

Acoustic.co News

Product

Acoustic adds native commerce integrations | Acoustic

Acoustic has launched native, bi-directional integrations with Shopify, WooCommerce, and BigCommerce within its Acoustic Connect platform. These integrations enable real-time data sync for product catalogs, customer profiles, and order events, enhancing ecommerce marketers' ability to act on customer intent signals. This development supports large-scale, omnichannel marketing efforts, providing a competitive edge in customer engagement and revenue generation.

Product

Acoustic Launches Native Integrations with Leading Commerce Platforms

Acoustic has launched native, bi-directional integrations with Shopify, WooCommerce, and BigCommerce within its Acoustic Connect platform. These integrations enable real-time data synchronization, providing ecommerce marketers with comprehensive customer insights and enhancing marketing agility. Key features include real-time catalog sync, behavioral signal transformation, and unified journey orchestration, empowering brands to engage customers with precision.

Acoustic.co Profile

Company Name

Acoustic.co

Company Website

https://www.acoustic.com/

HQ Location

New York, NY 10016, US

Employees

1001-5000

Social

Financials

PRIVATE