Gravity Forms: Gravity Forms, the best WordPress form builder plugin, offers an easy-to-use, flexible, and scalable solution. It enhances website functionality with its versatile features.
Thematic: Thematic's platform analyzes customer feedback to extract actionable insights. Businesses can use these insights to improve their products and services.
This comparison report of Gravity Forms vs. Thematic is based on a specific set of business needs and context. The comparison uses 2214 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Gravity Forms and Thematic
Gravity Forms, GoCanvas, Asodesk, etc., belong to a category of solutions that help Customer Feedback Management, whereas Thematic, CustomerSure, SurveyMonkey CX, etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Gravity Forms covers Communication Management with Website, Workflow Management with E-Mail, Engagement Management with Website, Helpdesk Management with E-Mail, etc.
Thematic focuses on Customer Feedback Management, Engagement Management with Chat, Helpdesk Management with Phone Calls, Market Research, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Gravity Forms and Thematic: Best activities based on customer satisfaction
Gravity Forms in Action: Unique Activities
How can Gravity Forms optimize your Workflow Management Workflow?
"...You won't have to bounce back and forth between platforms, making your workflow more efficient. ..." 10 WordPress SMS Plugins for Mobile Communication in 2019
Thematic in Action: Unique Activities
How can Thematic optimize your Customer Feedback Management Workflow?
"...Thematic saves me a great deal of time by automatically breaking up NPS comments into themes...." Peer review by Emma P., Operations manager, Computer Software
How can Thematic optimize your Engagement Management Workflow?
"...You might have access to lots of customer feedback without realizing it!For example, at Thematic, in addition to customer surveys, we also analyze feedback that comes through support tickets, chat logs, social media comments, call centre notes, chatbots interactions and online customer reviews etc...." How & Why to Restart Your Voice of Customer Program
What benefits does Thematic offer for Helpdesk Management?
"...Greyhound was also able to bring their survey data into another integration with a tool called Thematic that helps with open-ended text responses...." How Greyhound used SurveyMonkey to increase their CX survey response rate by over 400%
How efficiently Does Thematic manage your Market Research?
"...Up to 2,000 pieces of feedback Up to 100,000 pieces of feedback Custom Continuous datasets (NPS, CSAT, reviews, tickets) 2 data sources Up to 5 data sources Unlimited Automated translation One-off datasets (surveys, research studies) Analysis & reporting Impact on metrics / key driver analysis ..." Plan and Pricing
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Grow market share
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Enhance customer relationships
- See 1 more
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Enhance customer relationships
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Acquire customers
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Improve ROI
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Scale best practices
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Increase sales & revenue
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Improve brand engagement
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Improve stakeholder relations
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Enter new markets internationally or locally
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Improve consistency
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Improve efficiency
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Improve digital and social presence
- See 8 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
Gravity Forms peer evidence is 93% SMB and Mid-Market. Thematic peer evidence is 69% Enterprise.
| Gravity Forms | Thematic | |
|---|---|---|
| Peer score | 4.2 | 4.7 |
| Peer insights | 939 | 1275 |
| Top industries |
Information Technology And Services 53.0%
Sports 40.0%
Management Consulting 7.0%
|
Internet 37.0%
Telecommunications 26.0%
Financial Services 16.0%
|
| SMB and Mid-Market | 93.0% | 31.0% |
| Enterprise | 7.0% | 69.0% |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest Gravity Forms news
Brand new release: Gravity Forms 2.10.2
Gravity Forms released version 2.10.2, featuring security enhancements and improved entry bulk processing. The update allows for seamless management of large entry batches with real-time progress tracking. Developers can customize processing thresholds via the gform_bulk_action_threshold filter.
Latest Thematic news
Thematic Launches Customer Intelligence and Activation for Agentic CX
Thematic has introduced Customer Intelligence and Activation, a new system that consolidates unstructured feedback to provide team-specific insights, predictive scores, and actionable recommendations.