Comparison Summary
This comparison report of FullStory vs. Glassbox Digital is based on a specific set of business needs and context. The comparison uses 2968 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing FullStory and Glassbox Digital
FullStory, Glassbox Digital, Algolia, Mouseflow, etc., belong to a category of solutions that help Conversion Rate Optimization. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
FullStory covers Engagement Management with Website, Products & Pricelist Management, Helpdesk Management with Chat, Customer Feedback Management, etc.
Glassbox Digital focuses on Engagement Management with Mobile, Customer Feedback Management, Products & Pricelist Management with Mobile, Campaign Management, etc.
"Within weeks of the FullStory code being installed, we identified a major bug that was impacting our conversions and wasting tens of thousands of dollars in revenue. Our error monitoring tool never surfaced the issue, and even if it had, we would no...t have had the context or the total impact of users affected. Without FullStory we may never have found this issue. " - Patrick Gordon
"Glassbox insights are a part of our everyday conversations whether dealing with conversion issues and customer complaints or on a strategic level evaluating business cases and prioritizing efforts. Seeing the customer's perspective has enabled us to... make more effective business decisions and deliver better personalized experiences. " - Nick
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
FullStory - Digital Experience Analytics, Session Replay, Heatmaps
Glassbox: Innovative Digital Customer Experience Solutions
Financials
SERIES C
SERIES C
Business Need
Total Processes
(we found evidences for)
64
24
Total Goals
(we found evidences for)
12
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Increase sales & revenue
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Launch new products
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Enter new markets internationally or locally
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Scale best practices
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Improve internal communications
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Improve efficiency
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Grow market share
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Improve ROI
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Establish thought leadership
- See 9 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve digital and social presence
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Improve ROI
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Improve efficiency
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Improve internal communications
- See 4 more
Top Channels
Channels Used
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mobile
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website
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mobile app
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phone calls
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offline
- See 2 more
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mobile
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website
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mobile app
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phone calls
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offline
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
