Glassbox Digital Overview

This is a summary of the comprehensive capabilities and benefits of Glassbox Digital based on over 643 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Glassbox Digital, Inspectlet, Apptimize, Quantum Metric, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Glassbox Digital is right for your needs? Our Cuspera AI engine can evaluate how Glassbox Digital fits your specific business needs, industry, and context. Get your personalized assessment report today.

Glassbox Digital supports business activities such as:

  • Engagement Management
  • Customer Feedback Management
  • Products & Pricelist Management
  • Campaign Management
  • Product Marketing

Glassbox Digital can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Digital And Social Presence, Improve ROI, etc. It can help manage these activities if you use Mobile Website and Mobile App for these needs. As a solution, Glassbox Digital's capabilities include Dashboard, Personalization, Recording, etc.

Glassbox Digital Information Technology and Services Vertical is its biggest customer base.

Reviews

"...Maintain a complete and automated map of every user interaction even when your website or app changes. ..." Product manager

Cuspera Reviews

156 buyers and buying teams have used Cuspera to assess how well Glassbox Digital solved their Conversion Rate Optimization needs. Cuspera uses 643 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Glassbox Digital.

Other priorities:

  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Improve ROI
  • Improve Efficiency
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Customer Feedback Management , Products & Pricelist Management , as the business use cases that they have been most satisfied while using Glassbox Digital.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Mobile, Website and Mobile App

4.82/5 ★

Read Reviews (50)

"...Maintain a complete and automated map of every user interaction even when your website or app changes. ..." Product manager
engaging and following up

4.77/5 ★

Read Reviews (29)

"...Test hypotheses and increase user engagement with your digital channels and mobile app...."
Customer Feedback Management

4.64/5 ★

Read Reviews (15)

"...Glassbox s capabilities combines Big Data, machine learning, behavioral and journey analytics, real-time session replay, free-text search, and performance-monitoring capabilities to generate real-time behavioral insights that improve clients revenue streams and increase customer satisfaction. ..." Frost & Sullivan Recognizes Glassbox for the Digital Customer Experience Orchestration Value it Provides to Enterprises
measuring net promoter score

4.54/5 ★

Read Reviews (10)

"...Combine NPS, survey dashboards and in-survey analytics with true behavioral analysis based on all digital journeys...."
measuring customer satisfaction

3.28/5 ★

Read Reviews (1)

"...Glassbox s capabilities combines Big Data, machine learning, behavioral and journey analytics, real-time session replay, free-text search, and performance-monitoring capabilities to generate real-time behavioral insights that improve clients revenue streams and increase customer satisfaction. ..."
Products & Pricelist Management with Mobile, Website and Mobile App

4.51/5 ★

Read Reviews (12)

"...GCO analysis of different prices on the product and booking page...."
PEER EXPERIENCES
Engagement Management with Mobile, Website and Mobile App

4.82/5 ★

Read Reviews (50)

"...Maintain a complete and automated map of every user interaction even when your website or app changes. ..." Product manager
engaging and following up

4.82/5 ★

Read Reviews (29)

Customer Feedback Management

4.64/5 ★

Read Reviews (15)

"...Glassbox s capabilities combines Big Data, machine learning, behavioral and journey analytics, real-time session replay, free-text search, and performance-monitoring capabilities to generate real-time behavioral insights that improve clients revenue streams and increase customer satisfaction. ..." Frost & Sullivan Recognizes Glassbox for the Digital Customer Experience Orchestration Value it Provides to Enterprises
measuring net promoter score

4.64/5 ★

Read Reviews (10)

measuring customer satisfaction

4.64/5 ★

Read Reviews (1)

Products & Pricelist Management with Mobile, Website and Mobile App

4.51/5 ★

Read Reviews (12)

"...GCO analysis of different prices on the product and booking page...." Peer review by Marek G

16+ more Business Use Cases

Our AI advisor, Wyz, harnessed 643 insights from peers and experts to help you assess how these Glassbox Digital use cases fit your Conversion Rate Optimization needs.

Frequently Asked Questions(FAQ)

for Glassbox Digital

What is Glassbox Digital?

Glassbox Digital is an Enterprise Analytics platform that analyses every digital customer interaction. It is an innovative customer experience solution to help organizations manage the results of big data analytics. Glassbox informs and facilitates action based on those insights that can lead to enhanced customer experience, improved conversion ratios, higher sales, agile IT troubleshooting, and also improved regulatory compliance and faster customer disputes resolution.

What is Glassbox Digital used for?

Glassbox Digital is a Conversion Rate Optimization Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Customer Feedback Management and Products & Pricelist Management .

What are the top features of Glassbox Digital?

Dashboard, Personalization and Recording are some of the top features of Glassbox Digital.

Who uses Glassbox Digital?

Glassbox Digital is used by Information Technology And Services, Financial Services and Telecommunications among other industries.

What are Glassbox Digital alternatives?

Inspectlet, Apptimize and Quantum Metric are popular alternatives for Glassbox Digital.

Where is Glassbox Digital located?

Glassbox Digital is headquartered at London, England.

Popular Business Setting

for Glassbox Digital

Top Industries

  • Information Technology and Services
  • Financial Services
  • Telecommunications

Popular in

  • Large Enterprise
  • Small Business
  • Mid Market

Peers used Glassbox Digital to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Glassbox Digital

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Dashboard

4.49/5 ★

Read Reviews (20)
Personalization

4.41/5 ★

Read Reviews (16)
Recording

4.09/5 ★

Read Reviews (13)
Capture information

3.93/5 ★

Read Reviews (11)
Alerts: popups & Notifications

2.37/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Dashboard

4.49/5 ★

Read Reviews (20)
Personalization

4.41/5 ★

Read Reviews (16)
Recording

4.09/5 ★

Read Reviews (13)
Capture information

3.93/5 ★

Read Reviews (11)
Alerts: popups & Notifications

2.37/5 ★

Read Reviews (7)

IT and Other Capabilities

for Glassbox Digital

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.49/5 ★

Read Reviews (26)
Data Import

4.33/5 ★

Read Reviews (32)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.49/5 ★

Read Reviews (26)
Data Import

4.33/5 ★

Read Reviews (32)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.28/5 ★

Read Reviews (49)
Phone Support

3.93/5 ★

Read Reviews (13)
Email Support

3.87/5 ★

Read Reviews (11)
Chat Support

3.87/5 ★

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.28/5 ★

Read Reviews (49)
Phone Support

3.93/5 ★

Read Reviews (13)
Email Support

3.87/5 ★

Read Reviews (11)
Chat Support

3.87/5 ★

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.84/5 ★

Read Reviews (7)
Analytics

4.51/5 ★

Read Reviews (102)
Custom Reports

4.33/5 ★

Read Reviews (96)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.84/5 ★

Read Reviews (7)
Analytics

4.51/5 ★

Read Reviews (102)
Custom Reports

4.33/5 ★

Read Reviews (96)

Software Failure Risk Guidance

?

for Glassbox Digital

Overall Risk Meter

Low Medium High

Top Failure Risks for Glassbox Digital

Vendor Profile Details

Company Name

Glassbox Digital

Company Website

https://www.glassbox.com/

HQ Location

London, England

Employees

11-50

Social

Financials

SERIES C