Glassbox Digital Overview
This is a summary of the comprehensive capabilities and benefits of Glassbox Digital based on over 643 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Glassbox Digital, Inspectlet, Apptimize, Quantum Metric, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Glassbox Digital is right for your needs? Our Cuspera AI engine can evaluate how Glassbox Digital fits your specific business needs, industry, and context. Get your personalized assessment report today.
Glassbox Digital supports business activities such as:
- Engagement Management
- Customer Feedback Management
- Products & Pricelist Management
- Campaign Management
- Product Marketing
Glassbox Digital can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Digital And Social Presence, Improve ROI, etc. It can help manage these activities if you use Mobile Website and Mobile App for these needs. As a solution, Glassbox Digital's capabilities include Dashboard, Personalization, Recording, etc.
Glassbox Digital Information Technology and Services Vertical is its biggest customer base.
Reviews
"...Maintain a complete and automated map of every user interaction even when your website or app changes. ..." Product manager
Cuspera Reviews
156 buyers and buying teams have used Cuspera to assess how well Glassbox Digital solved their Conversion Rate Optimization needs. Cuspera uses 643 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Glassbox Digital.
Use Cases
Peers recommend Engagement Management , Customer Feedback Management , Products & Pricelist Management , as the business use cases that they have been most satisfied while using Glassbox Digital.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Engagement Management with Mobile, Website and Mobile App |
4.82/5 ★ |
"...Maintain a complete and automated map of every user interaction even when your website or app changes. ..." Product manager |
engaging and following up |
4.77/5 ★ |
"...Test hypotheses and increase user engagement with your digital channels and mobile app...." Product manager |
Customer Feedback Management |
4.64/5 ★ |
"...Glassbox s capabilities combines Big Data, machine learning, behavioral and journey analytics, real-time session replay, free-text search, and performance-monitoring capabilities to generate real-time behavioral insights that improve clients revenue streams and increase customer satisfaction. ..." Frost & Sullivan Recognizes Glassbox for the Digital Customer Experience Orchestration Value it Provides to Enterprises |
measuring net promoter score |
4.54/5 ★ |
"...Combine NPS, survey dashboards and in-survey analytics with true behavioral analysis based on all digital journeys...." Integrations |
measuring customer satisfaction |
3.28/5 ★ |
"...Glassbox s capabilities combines Big Data, machine learning, behavioral and journey analytics, real-time session replay, free-text search, and performance-monitoring capabilities to generate real-time behavioral insights that improve clients revenue streams and increase customer satisfaction. ..." Frost & Sullivan Recognizes Glassbox for the Digital Customer Experience Orchestration Value it Provides to Enterprises |
Products & Pricelist Management with Mobile, Website and Mobile App |
4.51/5 ★ |
"...GCO analysis of different prices on the product and booking page...." Peer review by Marek G |
PEER EXPERIENCES | |
---|---|
Engagement Management with Mobile, Website and Mobile App |
4.82/5 ★ |
"...Maintain a complete and automated map of every user interaction even when your website or app changes. ..." Product manager |
|
engaging and following up |
4.82/5 ★ |
Customer Feedback Management |
4.64/5 ★ |
"...Glassbox s capabilities combines Big Data, machine learning, behavioral and journey analytics, real-time session replay, free-text search, and performance-monitoring capabilities to generate real-time behavioral insights that improve clients revenue streams and increase customer satisfaction. ..." Frost & Sullivan Recognizes Glassbox for the Digital Customer Experience Orchestration Value it Provides to Enterprises |
|
measuring net promoter score |
4.64/5 ★ |
measuring customer satisfaction |
4.64/5 ★ |
Products & Pricelist Management with Mobile, Website and Mobile App |
4.51/5 ★ |
"...GCO analysis of different prices on the product and booking page...." Peer review by Marek G |
16+ more Business Use Cases
Our AI advisor, Wyz, harnessed 643 insights from peers and experts to help you assess how these Glassbox Digital use cases fit your Conversion Rate Optimization needs.
Frequently Asked Questions(FAQ)
for Glassbox Digital
What is Glassbox Digital?
What is Glassbox Digital used for?
What are the top features of Glassbox Digital?
Who uses Glassbox Digital?
What are Glassbox Digital alternatives?
Where is Glassbox Digital located?
Popular Business Setting
for Glassbox Digital
Top Industries
- Information Technology and Services
- Financial Services
- Telecommunications
Popular in
- Large Enterprise
- Small Business
- Mid Market
Glassbox Digital Alternatives
Peer and Expert Opinion on Features
for Glassbox Digital
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Dashboard | Read Reviews (20) |
Personalization | Read Reviews (16) |
Recording | Read Reviews (13) |
Capture information | Read Reviews (11) |
Alerts: popups & Notifications | Read Reviews (7) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Dashboard | Read Reviews (20) |
Personalization | Read Reviews (16) |
Recording | Read Reviews (13) |
Capture information | Read Reviews (11) |
Alerts: popups & Notifications | Read Reviews (7) |
IT and Other Capabilities
for Glassbox Digital
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (26) |
Data Import | Read Reviews (32) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (26) |
Data Import | Read Reviews (32) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (49) |
Phone Support | Read Reviews (13) |
Email Support | Read Reviews (11) |
Chat Support | Read Reviews (11) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (49) |
Phone Support | Read Reviews (13) |
Email Support | Read Reviews (11) |
Chat Support | Read Reviews (11) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (7) |
Analytics | Read Reviews (102) |
Custom Reports | Read Reviews (96) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (7) |
Analytics | Read Reviews (102) |
Custom Reports | Read Reviews (96) |
Software Failure Risk Guidance
?for Glassbox Digital
Overall Risk Meter
Top Failure Risks for Glassbox Digital
Vendor Profile Details
Company Name
Glassbox Digital
Company Website
https://www.glassbox.com/HQ Location
London, England
Employees
11-50
Social
Financials
SERIES C