Overview: Freshsales and Scratchpad as CRM Category solutions.

Freshsales emerges as a robust CRM solution for large enterprises, offering extensive engagement management and advanced data features to increase sales and improve efficiency. Scratchpad, with its focus on forecasting and pipeline management, is tailored for enterprises looking to scale best practices and enhance revenue through streamlined operations. Both products offer unique strengths, with Freshsales excelling in comprehensive CRM functionalities, while Scratchpad shines in supporting more specific operational needs for midsize to large enterprises.

Freshsales: Freshsales is AI-powered sales CRM software designed to build sales pipelines and close deals effortlessly. It's free for up to 3 users.

Scratchpad: Scratchpad, the AI-powered workspace for sales teams, eliminates stale spreadsheets and process struggles. Loved by sales teams with 1,400 reviews and a 4.8-star rating on G2.

Freshsales and Scratchpad: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Freshsales facilitates engagement management and communication processes, aligning well with CRM operational needs, especially for large enterprises. read more →

Scratchpad strengthens workflow and pipeline management, making it suitable for enterprise client operations that focus on forecasting. read more →

Business Goals

Aims at increasing sales and enhancing customer relationships, key for businesses prioritizing growth through customer engagement. read more →

Scratchpad primarily helps companies scale best practices and improve ROI, targeting strategic revenue goals. read more →

Core Features

Featuring AI-powered analytics and easy data migration, Freshsales meets complex data and migration needs. read more →

Scratchpad supports easy data import and custom reports, which are beneficial for enterprises requiring precise data handling. read more →

Vendor Support

With 24/7 support options, Freshsales offers comprehensive customer service, catering to enterprise needs. read more →

Includes training & onboarding alongside 24/7 support, showing Scratchpad's focus on easing user adaptation. read more →

Segments and Industries

Popular among large enterprises, particularly in computer software and IT sectors, indicating broad operational alignment. read more →

Favored by enterprise and large enterprises, particularly in software and financial services, highlighting its versatility in these industries. read more →

Operational Alignment

Fits seamlessly into the operational workflows of large enterprises, emphasizing communication and engagement. read more →

Designed for enterprises needing precise pipeline and forecasting capabilities, fitting into structured operational environments. read more →