cuspera logo CUSPERA

Freshsales vs BenchmarkONE: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Freshsales vs. BenchmarkONE is based on a specific set of business needs and context. The comparison uses 11542 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Freshsales and BenchmarkONE

Freshsales, BenchmarkONE, Pipeline CRM, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Freshsales covers Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Lead Management with E-Mail, etc.

BenchmarkONE focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with E-Mail, Training & Onboarding with E-Mail, etc.

"By automating emails and tasks, Intelligent Workflows in Freshsales ensure all leads and deals are managed efficiently. The flow-on effect of this means absolutely no leads or deals are mismanaged, making the team more productive and, of course, cau...sing an increase in sales. " - Patrick Barnes

"We have seen great results since using BenchmarkONE. We've grown our Maddie Network (contacts) by 25% since we started using it. We're also able to see what emails are most engaging and have been able to increase our open rates and CTR based on the ...insights BenchmarkONE gives us. " - Brittany Ransonet

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Freshsales

Focus area

Freshsales is better than BenchmarkONE for

Software Failure Risk

  • medium

logo BenchmarkONE

Focus area

BenchmarkONE is better than Freshsales for

Software Failure Risk

  • medium

About

AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

Sales and marketing software for small businesses and marketing agencies

Age

2010

2011

Financials

SERIES H

SERIES A

Business Need

Total Processes
(we found evidences for)

107

90

Total Goals
(we found evidences for)

13

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


communication management

tracking & monitoring communications

sending & publishing communications




contact list management

creating contact list




generation of new leads


sales call management



conversion management


lead qualification: demographic

lead qualification: behavioural

lead qualification: technographic

lead qualification: firmographic


training & onboarding


pipeline management


campaign management

campaign monitoring

campaign analytics






sales document management

proposal & quote management

contract management


promotion management


discount management



social media management

social media analytics


relationship management


business development



customer feedback management

measuring customer satisfaction

measuring net promoter score



products & pricelist management


follower management



performance management








customer case management


segmentation and targeting


relationship marketing



knowledge management


rating and review management



competitive intelligence




lifetime value management


opportunity management


revenue cycle management


sales review & feedback


loyalty management



content management


database marketing



conference call management


touchpoint management



calendar management


billing and invoice management



motivation management


channel management





personalized marketing


social media marketing


trade show marketing


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve internal communications

  • Improve ROI

  • Improve visibility

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Grow market share

  • Launch new products

  • Shorten ramp up time

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Build brand awareness

  • Grow market share

  • Improve internal communications

  • Launch new products

  • Improve brand engagement

  • Establish thought leadership

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • phone calls

  • newsletter

  • user generated content

  • blogs

  • offline

  • mobile

  • video

  • trade shows

  • events

  • LinkedIn

  • Instagram

  • chat

  • point of sale

  • display advertisement

  • Facebook

  • omnichannel

  • on premises

  • Facebook page

  • promotions

  • See 19 more
  • e-mail

  • social media

  • website

  • phone calls

  • newsletter

  • user generated content

  • blogs

  • offline

  • mobile

  • video

  • trade shows

  • events

  • LinkedIn

  • Instagram

  • chat

  • point of sale

  • display advertisement

  • Facebook

  • omnichannel

  • on premises

  • Facebook page

  • promotions

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting