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Feedback Hub vs Instabug: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Feedback Hub vs. Instabug is based on a specific set of business needs and context. The comparison uses 4218 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Feedback Hub and Instabug

Feedback Hub, Instabug, Canny, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Feedback Hub covers Collecting Feedback, Collaboration with User Generated Content, Helpdesk Management with User Generated Content, Campaign Management with Social Media, etc.

Instabug focuses on Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Feedback Hub

Focus area

Software Failure Risk

  • medium

logo Instabug

Focus area

Instabug is better than Feedback Hub for

Software Failure Risk

  • medium

About

Send feedback to Microsoft with the Feedback Hub app

Feedback Tool to Accelerate the Entire Mobile Team Workflow

Age

1975

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

45

Total Goals
(we found evidences for)

2

7

Top Processes

Evidences indicate better relative satisfaction


customer feedback management



helpdesk management


campaign management


communication management

sending & publishing communications


sales review & feedback


category management


rating and review management


training & onboarding


social media management


generation of new leads


engagement management

engaging and following up


lead qualification

lead qualification: technographic


workflow management


products & pricelist management


segmentation and targeting


relationship management


contact list management



lifetime value management



reputation management


Top Goals

Goals Achieved

  • Improve efficiency

  • Scale best practices

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Improve stakeholder relations

  • Acquire customers

  • Launch new products

  • Improve digital and social presence

  • See 4 more

Top Channels

Channels Used

  • mobile

  • chat

  • user generated content

  • blogs

  • social media

  • mobile app

  • video

  • e-mail

  • offline

  • promotions

  • point of sale

  • Facebook

  • trade shows

  • Slack

  • Twitter

  • Instagram

  • LinkedIn

  • phone calls

  • website

  • See 16 more
  • mobile

  • chat

  • user generated content

  • blogs

  • social media

  • mobile app

  • video

  • e-mail

  • offline

  • promotions

  • point of sale

  • Facebook

  • trade shows

  • Slack

  • Twitter

  • Instagram

  • LinkedIn

  • phone calls

  • website

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

high

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medium

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Business Setting