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Compare Extole Advocacy vs Referral Rock Software

Comparison Summary

This comparison report of Extole Advocacy vs. Referral Rock Software is based on a specific set of business needs and context. The comparison uses 2132 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Extole Advocacy and Referral Rock Software

Extole Advocacy, Referral Rock Software, SaaSquatch, Referralcandy, etc., belong to a category of solutions that help Referral Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Extole Advocacy covers Referral Management, Engagement Management, Loyalty Management, Customer Feedback Management with Promotions, etc.

Referral Rock Software focuses on Referral Management, Campaign Management, Training & Onboarding, Engagement Management, etc.

"The referral channel is definitely one of our most valuable channels. " - Cynthia Jow

"Great platform and support for growing your business and engaging customers. Automated notifications with the ability to theme your offerings. Tremendous customer support and technical ability. Integration with Woo Commerce is very helpful. " - John Bergher

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Extole Advocacy

Focus area

Software Failure Risk

  • low

logo Referral Rock Software

Focus area

Software Failure Risk

  • low

About

Referral Programs to power new customer acquisition

Referral Program Software to help businesses unlock all the word of mouth they are missing out on

Age

2007

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

48

Total Goals
(we found evidences for)

13

9

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


identify target customers


customer feedback management

measuring net promoter score


campaign management


lifetime value management


business development


training & onboarding



content management


social media management

social media analytics

scheduling post to social media




sales document management

contract management


generation of new leads


competitive intelligence



touchpoint management


channel management


advocacy management



workflow management



communication management

sending & publishing communications



sales incentive management




distribution management




Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve ROI

  • Increase customer life time value

  • Grow market share

  • Launch new products

  • Improve efficiency

  • Improve internal communications

  • See 10 more
  • Build brand awareness

  • Scale best practices

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • Improve efficiency

  • Grow market share

  • Improve digital and social presence

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • promotions

  • social media

  • offline

  • newsletter

  • mobile

  • Facebook

  • display advertisement

  • channel partners

  • mobile app

  • user generated content

  • blogs

  • point of sale

  • on premises

  • chat

  • coupons

  • See 15 more
  • e-mail

  • website

  • phone calls

  • promotions

  • social media

  • offline

  • newsletter

  • mobile

  • Facebook

  • display advertisement

  • channel partners

  • mobile app

  • user generated content

  • blogs

  • point of sale

  • on premises

  • chat

  • coupons

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting