ClientCircle Overview

This is a summary of the comprehensive capabilities and benefits of ClientCircle based on over 427 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

ClientCircle, Podium, Broadly, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if ClientCircle is right for your needs? Our Cuspera AI engine can evaluate how ClientCircle fits your specific business needs, industry, and context. Get your personalized assessment report today.

ClientCircle supports business activities such as:

  • Customer Feedback Management
  • Engaging And Following Up
  • Contact List Management
  • Rating And Review Management
  • Sending & Publishing Communications

ClientCircle can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Improve Digital And Social Presence, Improve Internal Communications, Improve Consistency, etc. It can help manage these activities if you use Promotions for these needs. As a solution, ClientCircle's capabilities include Feedback Surveys, Gamification, Leaderboards, etc.

ClientCircle Insurance Vertical is its biggest customer base.

Reviews

"Rocket Referrals was so easy to implement, and we had immediate results. In less than 5 minutes per week we are connecting with our clients and positively strengthening the bond with them. We now have tons of testimonials to share that support our m...ission. Thank you! " - Scott Simpson

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well ClientCircle solved their Referral Marketing needs. Cuspera uses 427 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using ClientCircle.

Other priorities:

  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Improve Consistency
  • Scale Best Practices
  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Customer Feedback Management , Engaging And Following Up , Contact List Management , as the business use cases that they have been most satisfied while using ClientCircle.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Customer Feedback Management with Promotions

4.91/5

Read Reviews (47)

"...With the NPS Leaderboard, you can keep track of how you stack up against your peers...." Measure business performance
measuring net promoter score

4.86/5

Read Reviews (33)

"...The power of a handwritten card: Sending handwritten birthday cards increases an agency s NPS by an average of 5 points over a 2-year period. ..."
measuring customer satisfaction

3.42/5

Read Reviews (1)

"...The means to collect and organize my clients into one area that allows our company to track customer satisfaction surveys and our net promoter score...."
Engaging And Following Up

4.77/5

Read Reviews (11)

"...Not only does it allow us to follow up with customers without having to spend extra time on it, but it also teaches us how to be the greatest we can for our customers from the testimonies and survey responses...."
Contact List Management

4.22/5

Read Reviews (10)

"...They make the process easy and take their time showing you everything you need to know to keep in contact with your customers and make sure they are satisfied with your service...."
PEER EXPERIENCES
Customer Feedback Management with Promotions

4.91/5

Read Reviews (47)

"...With the NPS Leaderboard, you can keep track of how you stack up against your peers...." Measure business performance
measuring net promoter score

4.91/5

Read Reviews (33)

measuring customer satisfaction

4.91/5

Read Reviews (1)

Engaging And Following Up

4.77/5

Read Reviews (11)

"...Not only does it allow us to follow up with customers without having to spend extra time on it, but it also teaches us how to be the greatest we can for our customers from the testimonies and survey responses...." Peer review by Dasha H., Marketing Director
Contact List Management

4.22/5

Read Reviews (10)

"...They make the process easy and take their time showing you everything you need to know to keep in contact with your customers and make sure they are satisfied with your service...." Peer review by Nikki B., Office Manager, Insurance

15+ more Business Use Cases

Our AI advisor, Wyz, harnessed 427 insights from peers and experts to help you assess how these ClientCircle use cases fit your Referral Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Scott Simpson

Rocket Referrals was so easy to implement, and we had immediate results. In less than 5 minutes per week we are connecting with our clients and positively strengthening the bond with them. We now have tons of testimonials to share that support our mission. Thank you! Testimonial By Scott Simpson

Candice Brantley

Rocket Referrals is so easy to use, and the benefits are great. We have over 80 Google reviews thanks to this service. Testimonial By Candice Brantley

Sharon Wood

Wood Griffith Insurance

Rocket Referrals has been such a great addition to my agency! I feel like the communication they provide makes me stand out and lets my customers know I genuinely welcome and appreciate them. Testimonial By Sharon Wood
CUSTOMERS TESTIMONIALS

Scott Simpson

Rocket Referrals was so easy to implement, and we had immediate results. In less than 5 minutes per week we are connecting with our clients and positively strengthening the bond with them. We now have tons of testimonials to share that support our mission. Thank you! Testimonial By Scott Simpson

Candice Brantley

Rocket Referrals is so easy to use, and the benefits are great. We have over 80 Google reviews thanks to this service. Testimonial By Candice Brantley

Sharon Wood

Wood Griffith Insurance

Rocket Referrals has been such a great addition to my agency! I feel like the communication they provide makes me stand out and lets my customers know I genuinely welcome and appreciate them. Testimonial By Sharon Wood

Popular Business Setting

for ClientCircle

Top Industries

  • Insurance

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used ClientCircle to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for ClientCircle

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.88/5

Read Reviews (23)
Gamification

4.69/5

Read Reviews (20)
Leaderboards

4.64/5

Read Reviews (16)
Personalization

4.69/5

Read Reviews (15)
Dashboard

4.02/5

Read Reviews (9)
FEATURES RATINGS AND REVIEWS
Feedback surveys

4.88/5

Read Reviews (23)
Gamification

4.69/5

Read Reviews (20)
Leaderboards

4.64/5

Read Reviews (16)
Personalization

4.69/5

Read Reviews (15)
Dashboard

4.02/5

Read Reviews (9)

IT and Other Capabilities

for ClientCircle

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.31/5

Read Reviews (14)
Data Import

4.27/5

Read Reviews (22)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.31/5

Read Reviews (14)
Data Import

4.27/5

Read Reviews (22)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.63/5

Read Reviews (68)
Phone Support

4.45/5

Read Reviews (7)
Chat Support

4.10/5

Read Reviews (10)
Email Support

3.91/5

Read Reviews (7)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.63/5

Read Reviews (68)
Phone Support

4.45/5

Read Reviews (7)
Chat Support

4.10/5

Read Reviews (10)
Email Support

3.91/5

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.81/5

Read Reviews (2)
Analytics

4.54/5

Read Reviews (7)
Custom Reports

4.07/5

Read Reviews (29)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.81/5

Read Reviews (2)
Analytics

4.54/5

Read Reviews (7)
Custom Reports

4.07/5

Read Reviews (29)

Software Failure Risk Guidance

?

for ClientCircle

Overall Risk Meter

Low Medium High

Top Failure Risks for ClientCircle

Vendor Profile Details

Company Name

ClientCircle

HQ Location

317 6th Ave, 8th Floor, Des Moines, IA 50309, US

Employees

11-50

Social

Financials

PRIVATE