Talkable Overview
Talkable is a Referral Program software built for eCommerce. It is also available as a mobile version. Talkable provides growth in Revenue through targeted loyalty programs and referrals.
Talkable software provides opportunities to build on the existing customers and identify ways to increase returns from the relationship, in addition to attracting and adding the right type of new customers or referrals.
Talkable Referral program provides analytics on customer insights to enable tracking and rewarding of valuable customers and campaign optimization. It allows for building a customized referral program and facilitates ongoing optimization based on performance. The other features include campaign templates, which can also be customized, customer segmentation based on geography or study of customer insights, a comprehensive suite of reports, a fraud protection module, and more.
Cuspera Reviews
2,310 buyers and buying teams have used Cuspera to assess how well Talkable solved their Referral Marketing needs. Cuspera uses 4237 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Talkable.
Use Cases
Peers recommend Referral Management , Loyalty Management , Campaign Management , as the business use cases that they have been most satisfied while using Talkable.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Referral Management with E-Mail, Social Media and Website |
4.91/5 ★ |
"...If you ve already tried running refer-a-friend campaigns and haven t had much success, we want to share a strategy that we know for sure will help you effectively promote referral programs and increase both advocacy rate, and the number of shares per advocate...." Customer referral program ideas | Top 7 best practices you won t find elsewhere |
| Loyalty Management with Promotions |
4.83/5 ★ |
"...The answer is Loyalty programs that reward your customers for their trust and loyalty create a strong incentive for them to come back...." How to Leverage a Customer-Centric Approach in Your eCommerce Business |
| Campaign Management with Promotions, Mobile, Website and Coupons |
4.92/5 ★ |
"...With Talkable, however, you have the option to work with our Customer Success Team who can create, test, optimize, and manage your referral campaigns...." 3 Reasons Referral Programs Acquire New Customers |
| PEER EXPERIENCES | |
|---|---|
| Referral Management with E-Mail, Social Media and Website |
4.91/5 ★ |
"...If you ve already tried running refer-a-friend campaigns and haven t had much success, we want to share a strategy that we know for sure will help you effectively promote referral programs and increase both advocacy rate, and the number of shares per advocate...." Customer referral program ideas | Top 7 best practices you won t find elsewhere |
|
| Loyalty Management with Promotions |
4.83/5 ★ |
"...The answer is Loyalty programs that reward your customers for their trust and loyalty create a strong incentive for them to come back...." How to Leverage a Customer-Centric Approach in Your eCommerce Business |
|
| Campaign Management with Promotions, Mobile, Website and Coupons |
4.92/5 ★ |
"...With Talkable, however, you have the option to work with our Customer Success Team who can create, test, optimize, and manage your referral campaigns...." 3 Reasons Referral Programs Acquire New Customers |
|
7+ more Business Use Cases
Our AI advisor, Wyz, harnessed 4237 insights from peers and experts to help you assess how these Talkable use cases fit your Referral Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns. Testimonial By Chanelle Leslie |
|
We're very pleased with the type of traffic coming in and, from a management perspective of the program, we're very pleased with how that's being run. Personally, it's nice to see all the tests that we're doing and how we're optimizing and landing on the right formula here. Testimonial By Shannon Delany |
|
Talkable manages the program seamlessly. They handle all the complicated smaller details and routinely suggest improvements to the customer journey flow, allowing us to focus on our macro-level strategy. They handle everything—from fulfillment to tracking to testing—and we’ve seen a consistent incr...ease in referrals since we began working with Talkable. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Chanelle Leslie Senior Manager of Acquisition Marketing Soko Glam |
The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns. Testimonial By Chanelle Leslie |
|
Shannon Delany Director of Communications Pura Vida |
We're very pleased with the type of traffic coming in and, from a management perspective of the program, we're very pleased with how that's being run. Personally, it's nice to see all the tests that we're doing and how we're optimizing and landing on the right formula here. Testimonial By Shannon Delany |
|
Johanna Breman Tzur Chief Marketing Officer James Allen |
Talkable manages the program seamlessly. They handle all the complicated smaller details and routinely suggest improvements to the customer journey flow, allowing us to focus on our macro-level strategy. They handle everything—from fulfillment to tracking to testing—and we’ve seen a consistent incr...ease in referrals since we began working with Talkable. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Soko GlamRead More |
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Case Study RhinoShieldRead More |
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Case Study James AllenRead More |
Frequently Asked Questions(FAQ)
for Talkable
What is Talkable?
What is Talkable used for?
What are the top features of Talkable?
Who uses Talkable?
What are Talkable alternatives?
Where is Talkable located?
Popular Business Setting
for Talkable
Top Industries
- Retail
- Apparel & Fashion
- Consumer Goods
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Talkable to Increase sales & revenue and Acquire customers
Talkable Alternatives
Peer and Expert Opinion on Features
for Talkable
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| AB Testing | Read Reviews (105) |
| Gamification | Read Reviews (52) |
| Fraud detection | Read Reviews (48) |
| Dashboard | Read Reviews (23) |
| Widgets | Read Reviews (20) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| AB Testing | Read Reviews (105) |
| Gamification | Read Reviews (52) |
| Fraud detection | Read Reviews (48) |
| Dashboard | Read Reviews (23) |
| Widgets | Read Reviews (20) |
IT and Other Capabilities
for Talkable
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (821) |
| Data Import | Read Reviews (906) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (821) |
| Data Import | Read Reviews (906) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (617) |
| Chat Support | Read Reviews (360) |
| 24/7 Support | Read Reviews (1708) |
| Phone Support | Read Reviews (51) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (617) |
| Chat Support | Read Reviews (360) |
| 24/7 Support | Read Reviews (1708) |
| Phone Support | Read Reviews (51) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (1543) |
| Analytics | Read Reviews (54) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (1543) |
| Analytics | Read Reviews (54) |
Software Failure Risk Guidance
?for Talkable
Overall Risk Meter
Top Failure Risks for Talkable
Vendor Profile Details
HQ Location
475 Valencia St, 2nd Floor San Francisco, CA 94103
Employees
51-100
Social
Financials
Private
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