Talkable Overview

Here’s the scoop on Talkable! We've gathered over 4237 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Talkable, Extole Advocacy, Mention Me, Friendbuy, Referralcandy, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Talkable is right for your needs? Our Cuspera AI engine can evaluate how Talkable fits your specific business needs, industry, and context. Get your personalized assessment report today.

Talkable supports business activities such as:

  • Referral Management
  • Loyalty Management
  • Campaign Management
  • Sending & Publishing Communications
  • Promotion Management

Talkable can help you with many business goals, such as Increase Sales & Revenue, Acquire Customers, Increase Customer Life Time Value, and Improve ROI. It can help manage these activities if you use E-Mail Social Media Website etc. for these needs. As a solution, Talkable's capabilities include AB Testing, Gamification, Fraud Detection, etc.

Talkable was founded in 2010. Retail Vertical is its biggest customer base.

Reviews

"Talkable has customized the platform to meet the goals of our company to cross-sell our existing customers into new brands and convert new-to-company customers as well. Great and trustworthy partner. " - Kristi Siemsen

Talkable Reviews

2,310 buyers and buying teams have used Cuspera to assess how well Talkable solved their Referral Marketing needs. Cuspera uses 4237 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Talkable.

Other priorities:

  • Increase Customer Life Time Value
  • Improve ROI
See all business priorities See less business priorities

Use Cases

Peers recommend Referral Management , Loyalty Management , Campaign Management , as the business use cases that they have been most satisfied while using Talkable.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Referral Management with E-Mail, Social Media and Website

4.91/5

Read Reviews (180)

"...These emails are the perfect place to promote your referral programs because customers are already looking at these...." 5 Reasons Why Referral Marketing Works For eCommerce Businesses
Loyalty Management with Promotions

4.83/5

Read Reviews (177)

"...Segment any metric by discount code from your loyalty program to see how many new customers you are acquiring and/or retaining...." Identify, acquire and retain high-value customers in eCommerce
Campaign Management with Promotions, Mobile, Website and Coupons

4.92/5

Read Reviews (144)

"...Whether you re launching a referral marketing program on your mobile site or through your app, you need to consider ease of use...." 4 Tips & Tricks for Your Mobile Referral Program
PEER EXPERIENCES
Referral Management with E-Mail, Social Media and Website

4.91/5

Read Reviews (180)

"...These emails are the perfect place to promote your referral programs because customers are already looking at these...." 5 Reasons Why Referral Marketing Works For eCommerce Businesses
Loyalty Management with Promotions

4.83/5

Read Reviews (177)

"...Segment any metric by discount code from your loyalty program to see how many new customers you are acquiring and/or retaining...." Identify, acquire and retain high-value customers in eCommerce
Campaign Management with Promotions, Mobile, Website and Coupons

4.92/5

Read Reviews (144)

"...Whether you re launching a referral marketing program on your mobile site or through your app, you need to consider ease of use...." 4 Tips & Tricks for Your Mobile Referral Program

7+ more Business Use Cases

Our AI advisor, Wyz, harnessed 4237 insights from peers and experts to help you assess how these Talkable use cases fit your Referral Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Talkable testimonial

Kristi Siemsen

Associate CRM manager

American Eagle

Talkable has customized the platform to meet the goals of our company to cross-sell our existing customers into new brands and convert new-to-company customers as well. Great and trustworthy partner. Testimonial By Kristi Siemsen
Talkable testimonial

Zach Alexander

Pro Marketing Specialist

Outdoor Research

Talkable has helped Outdoor Research boost both our new customer and pro acquisition through a passive and effective platform. The ability to leverage our existing customer base to grow both revenue and new customers has been a great asset to our e-commerce strategy. Testimonial By Zach Alexander
Talkable testimonial

Chanelle Leslie

Senior Manager of Acquisition Marketing

Soko Glam

The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns. Testimonial By Chanelle Leslie
CUSTOMERS TESTIMONIALS
Talkable testimonial

Kristi Siemsen

Associate CRM manager

American Eagle

Talkable has customized the platform to meet the goals of our company to cross-sell our existing customers into new brands and convert new-to-company customers as well. Great and trustworthy partner. Testimonial By Kristi Siemsen
Talkable testimonial

Zach Alexander

Pro Marketing Specialist

Outdoor Research

Talkable has helped Outdoor Research boost both our new customer and pro acquisition through a passive and effective platform. The ability to leverage our existing customer base to grow both revenue and new customers has been a great asset to our e-commerce strategy. Testimonial By Zach Alexander
Talkable testimonial

Chanelle Leslie

Senior Manager of Acquisition Marketing

Soko Glam

The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns. Testimonial By Chanelle Leslie

Case Studies

COMPANY CASE STUDIES
Talkable case study
Case Study Pura Vida

Boosting sales through referrals while preventing program gamification

Read More
Talkable case study
Case Study RhinoShield

Referral marketing as a higher converting traffic source

Read More
Talkable case study
Case Study James Allen

Optimizing a referral program for a diamond and engagement jewelry retailer

Read More

Frequently Asked Questions(FAQ)

for Talkable

What is Talkable?

Talkable is a Referral Program software built for eCommerce. It is also available as a mobile version. Talkable provides growth in Revenue through targeted loyalty programs and referrals.

What is Talkable used for?

Talkable is a Referral Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Referral Management, Loyalty Management and Campaign Management .

What are the top features of Talkable?

AB Testing, Gamification and Fraud detection are some of the top features of Talkable.

Who uses Talkable?

Talkable is used by Retail, Apparel & Fashion and Consumer Goods among other industries.

What are Talkable alternatives?

Extole Advocacy, Mention Me, Friendbuy and Referralcandy are popular alternatives for Talkable.

Where is Talkable located?

Talkable is headquartered at 475 Valencia St, 2nd Floor San Francisco, CA 94103.

Popular Business Setting

for Talkable

Top Industries

  • Retail
  • Apparel & Fashion
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise
lightning

Peers used Talkable to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Talkable

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
AB Testing

4.99/5

Read Reviews (105)
Gamification

0.06/5

Read Reviews (52)
Fraud detection

4.81/5

Read Reviews (48)
Dashboard

4.20/5

Read Reviews (23)
Widgets

3.96/5

Read Reviews (20)
FEATURES RATINGS AND REVIEWS
AB Testing

4.99/5

Read Reviews (105)
Gamification

0.06/5

Read Reviews (52)
Fraud detection

4.81/5

Read Reviews (48)
Dashboard

4.20/5

Read Reviews (23)
Widgets

3.96/5

Read Reviews (20)

IT and Other Capabilities

for Talkable

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.98/5

Read Reviews (821)
Data Import

4.87/5

Read Reviews (906)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.98/5

Read Reviews (821)
Data Import

4.87/5

Read Reviews (906)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

5.00/5

Read Reviews (617)
Chat Support

4.99/5

Read Reviews (360)
24/7 Support

4.95/5

Read Reviews (1708)
Phone Support

4.93/5

Read Reviews (51)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

5.00/5

Read Reviews (617)
Chat Support

4.99/5

Read Reviews (360)
24/7 Support

4.95/5

Read Reviews (1708)
Phone Support

4.93/5

Read Reviews (51)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.56/5

Read Reviews (4)
Custom Reports

4.89/5

Read Reviews (1543)
Analytics

4.15/5

Read Reviews (54)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.56/5

Read Reviews (4)
Custom Reports

4.89/5

Read Reviews (1543)
Analytics

4.15/5

Read Reviews (54)

Software Failure Risk Guidance

?

for Talkable

Overall Risk Meter

Low Medium High

Top Failure Risks for Talkable

Vendor Profile Details

Company Name

Talkable

Company Website

https://www.talkable.com/

Year Founded

2010

HQ Location

475 Valencia St, 2nd Floor San Francisco, CA 94103

Employees

51-100

Social

Financials

SERIES A