Talkable Overview

Talkable is a Referral Program software built for eCommerce. It is also available as a mobile version. Talkable provides growth in Revenue through targeted loyalty programs and referrals.

Talkable software provides opportunities to build on the existing customers and identify ways to increase returns from the relationship, in addition to attracting and adding the right type of new customers or referrals.

Talkable Referral program provides analytics on customer insights to enable tracking and rewarding of valuable customers and campaign optimization. It allows for building a customized referral program and facilitates ongoing optimization based on performance. The other features include campaign templates, which can also be customized, customer segmentation based on geography or study of customer insights, a comprehensive suite of reports, a fraud protection module, and more.

Cuspera Reviews

2,310 buyers and buying teams have used Cuspera to assess how well Talkable solved their Referral Marketing needs. Cuspera uses 4237 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities peers achieved using Talkable.

Other priorities:

  • Increase Customer Life Time Value
  • Improve ROI
See all business priorities See less business priorities

Use Cases

Peers recommend Referral Management , Loyalty Management , Campaign Management , as the business use cases that they have been most satisfied while using Talkable.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Referral Management with E-Mail, Social Media and Website

4.91/5

Read Reviews (180)

"...If you ve already tried running refer-a-friend campaigns and haven t had much success, we want to share a strategy that we know for sure will help you effectively promote referral programs and increase both advocacy rate, and the number of shares per advocate...." Customer referral program ideas | Top 7 best practices you won t find elsewhere
Loyalty Management with Promotions

4.83/5

Read Reviews (177)

"...The answer is Loyalty programs that reward your customers for their trust and loyalty create a strong incentive for them to come back...." How to Leverage a Customer-Centric Approach in Your eCommerce Business
Campaign Management with Promotions, Mobile, Website and Coupons

4.92/5

Read Reviews (144)

"...With Talkable, however, you have the option to work with our Customer Success Team who can create, test, optimize, and manage your referral campaigns...." 3 Reasons Referral Programs Acquire New Customers
PEER EXPERIENCES
Referral Management with E-Mail, Social Media and Website

4.91/5

Read Reviews (180)

"...If you ve already tried running refer-a-friend campaigns and haven t had much success, we want to share a strategy that we know for sure will help you effectively promote referral programs and increase both advocacy rate, and the number of shares per advocate...." Customer referral program ideas | Top 7 best practices you won t find elsewhere
Loyalty Management with Promotions

4.83/5

Read Reviews (177)

"...The answer is Loyalty programs that reward your customers for their trust and loyalty create a strong incentive for them to come back...." How to Leverage a Customer-Centric Approach in Your eCommerce Business
Campaign Management with Promotions, Mobile, Website and Coupons

4.92/5

Read Reviews (144)

"...With Talkable, however, you have the option to work with our Customer Success Team who can create, test, optimize, and manage your referral campaigns...." 3 Reasons Referral Programs Acquire New Customers

7+ more Business Use Cases

Our AI advisor, Wyz, harnessed 4237 insights from peers and experts to help you assess how these Talkable use cases fit your Referral Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Chanelle Leslie

Senior Manager of Acquisition Marketing

Soko Glam

The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns. Testimonial By Chanelle Leslie

Shannon Delany

Director of Communications

Pura Vida

We're very pleased with the type of traffic coming in and, from a management perspective of the program, we're very pleased with how that's being run. Personally, it's nice to see all the tests that we're doing and how we're optimizing and landing on the right formula here. Testimonial By Shannon Delany

Johanna Breman Tzur

Chief Marketing Officer

James Allen

Talkable manages the program seamlessly. They handle all the complicated smaller details and routinely suggest improvements to the customer journey flow, allowing us to focus on our macro-level strategy. They handle everything—from fulfillment to tracking to testing—and we’ve seen a consistent incr...ease in referrals since we began working with Talkable.

Testimonial By Johanna Breman Tzur
CUSTOMERS TESTIMONIALS

Chanelle Leslie

Senior Manager of Acquisition Marketing

Soko Glam

The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns. Testimonial By Chanelle Leslie

Shannon Delany

Director of Communications

Pura Vida

We're very pleased with the type of traffic coming in and, from a management perspective of the program, we're very pleased with how that's being run. Personally, it's nice to see all the tests that we're doing and how we're optimizing and landing on the right formula here. Testimonial By Shannon Delany

Johanna Breman Tzur

Chief Marketing Officer

James Allen

Talkable manages the program seamlessly. They handle all the complicated smaller details and routinely suggest improvements to the customer journey flow, allowing us to focus on our macro-level strategy. They handle everything—from fulfillment to tracking to testing—and we’ve seen a consistent incr...ease in referrals since we began working with Talkable.

Testimonial By Johanna Breman Tzur

Case Studies

COMPANY CASE STUDIES
Case Study Soko Glam

Optimizing referral program through A/B testing

Read More
Case Study RhinoShield

Referral marketing as a higher converting traffic source

Read More
Case Study James Allen

Optimizing a referral program for a diamond and engagement jewelry retailer

Read More

Frequently Asked Questions(FAQ)

for Talkable

What is Talkable?

Talkable is a Referral Program software built for eCommerce. It is also available as a mobile version. Talkable provides growth in Revenue through targeted loyalty programs and referrals.

What is Talkable used for?

Talkable is a Referral Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Referral Management, Loyalty Management and Campaign Management .

What are the top features of Talkable?

AB Testing, Gamification and Fraud detection are some of the top features of Talkable.

Who uses Talkable?

Talkable is used by Retail, Apparel & Fashion and Consumer Goods among other industries.

What are Talkable alternatives?

Extole Advocacy, Mention Me, Friendbuy and Referralcandy are popular alternatives for Talkable.

Where is Talkable located?

Talkable is headquartered at 475 Valencia St, 2nd Floor San Francisco, CA 94103.

Popular Business Setting

for Talkable

Top Industries

  • Retail
  • Apparel & Fashion
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Talkable to Increase sales & revenue and Acquire customers

Peer and Expert Opinion on Features

for Talkable

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
AB Testing

4.99/5

Read Reviews (105)
Gamification

0.06/5

Read Reviews (52)
Fraud detection

4.81/5

Read Reviews (48)
Dashboard

4.20/5

Read Reviews (23)
Widgets

3.96/5

Read Reviews (20)
FEATURES RATINGS AND REVIEWS
AB Testing

4.99/5

Read Reviews (105)
Gamification

0.06/5

Read Reviews (52)
Fraud detection

4.81/5

Read Reviews (48)
Dashboard

4.20/5

Read Reviews (23)
Widgets

3.96/5

Read Reviews (20)

IT and Other Capabilities

for Talkable

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.98/5

Read Reviews (821)
Data Import

4.87/5

Read Reviews (906)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.98/5

Read Reviews (821)
Data Import

4.87/5

Read Reviews (906)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

5.00/5

Read Reviews (617)
Chat Support

4.99/5

Read Reviews (360)
24/7 Support

4.95/5

Read Reviews (1708)
Phone Support

4.93/5

Read Reviews (51)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

5.00/5

Read Reviews (617)
Chat Support

4.99/5

Read Reviews (360)
24/7 Support

4.95/5

Read Reviews (1708)
Phone Support

4.93/5

Read Reviews (51)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.56/5

Read Reviews (4)
Custom Reports

4.89/5

Read Reviews (1543)
Analytics

4.15/5

Read Reviews (54)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

1.56/5

Read Reviews (4)
Custom Reports

4.89/5

Read Reviews (1543)
Analytics

4.15/5

Read Reviews (54)

Software Failure Risk Guidance

?

for Talkable

Overall Risk Meter

Low Medium High

Top Failure Risks for Talkable

Vendor Profile Details

Company Name

Talkable

Company Website

https://www.talkable.com/

Year Founded

2010

HQ Location

475 Valencia St, 2nd Floor San Francisco, CA 94103

Employees

51-100

Social

Financials

Private