Talkable Overview

Talkable excels in delivering a premium referral marketing solution that enhances conversion rates and supports seasonal campaigns. The platform is designed to facilitate reward-based referrals, driving growth for global brands. Its end-to-end capabilities cater to enterprise eCommerce, integrating seamlessly with top-tier software. Talkable empowers businesses to transform customers into revenue generators, leveraging customer-led growth strategies. The platform's focus on conversion optimization ensures brands can effectively harness referral marketing to expand their reach. With Talkable, businesses can access resources and best-in-class programs to maximize their referral marketing potential, fostering sustainable brand growth.

Use Cases

Customers recommend Referral Management, Loyalty Management, Campaign Management, as the business use cases that they have been most satisfied with while using Talkable.

Other use cases:

  • Sending & Publishing Communications
  • Promotion Management
  • Advocacy Management
  • White Labeling
  • Cross Selling
  • Engaging And Following Up
  • Advertisement
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Talkable.

Other priorities:

  • Increase Customer Life Time Value
  • Improve ROI
See all business priorities See less business priorities

Talkable Use-Cases and Business Priorities: Customer Satisfaction Data

Talkable works with different mediums / channels such as E-Mail. Social Media. Website etc.

Talkable's features include AB Testing, Gamification, Fraud Detection, etc. and Talkable support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Talkable analytics capabilities include Custom Reports, and Analytics.

Reviews

"Talkable manages the program seamlessly. They handle all the complicated smaller details and routinely suggest improvements to the customer journey flow, allowing us to focus on our macro-level strategy. They handle everything—from fulfillment to tr...acking to testing—and we’ve seen a consistent increase in referrals since we began working with Talkable." - Johanna Breman Tzur

Peer review evidence (same sources as the product rating summary)

"...Of course, having a compelling referral or loyalty program is a prerequisite for these more effective email-capture strategies...." Three Email Capture Strategies That Actually Work
"...So while referral marketing helps to expand the customer base, loyalty marketing helps retain customers and drive continued purchases...." Referral Marketing: Past, Present, and Future
"...If you used that code and made the purchase, it is most likely that you ve been a part of a referral marketing campaign...." What is Referral Marketing and Why It s Like Word-of-Mouth on Steroids

Talkable, ClientCircle, InviteReferrals, UpViral, Mention Me, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Talkable offers a premium referral solution focused on conversion optimizations and seasonal campaigns. Reward-based referrals are provided for global brand growth.

Popular Business Setting

for Talkable

Top Industries

  • Retail
  • Apparel & Fashion
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Talkable is popular in Retail, Apparel & Fashion, and Consumer Goods and is widely used by Small Business, Mid Market, and Enterprise.

Talkable Customer wins, Customer success stories, Case studies

What benefits does Talkable offer for Referral Management?

What benefits does Talkable offer for Loyalty Management?

How does Talkable address your Campaign Management Challenges?

How does Talkable facilitate Sending & Publishing Communications?

How does Talkable address your Promotion Management Challenges?

2,310 buyers and buying teams have used Cuspera to assess how well Talkable solved their Referral Marketing needs. Cuspera uses 4237 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

CUSTOMERS TESTIMONIALS
Talkable testimonial

Johanna Breman Tzur

Chief Marketing Officer

James Allen

Talkable manages the program seamlessly. They handle all the complicated smaller details and routinely suggest improvements to the customer journey flow, allowing us to focus on our macro-level strategy. They handle everything—from fulfillment to tracking to testing—and we’ve seen a consistent incr...ease in referrals since we began working with Talkable.

Testimonial By Johanna Breman Tzur
Talkable testimonial

Guillaume Pauthion

Europe Brand Manager

RhinoShield

Working with Talkable has been extremely positive. We started at zero and quickly got to a good place. Testimonial By Guillaume Pauthion
Talkable testimonial

Shannon Delany

Director of Communications

Pura Vida

We're very pleased with the type of traffic coming in and, from a management perspective of the program, we're very pleased with how that's being run. Personally, it's nice to see all the tests that we're doing and how we're optimizing and landing on the right formula here. Testimonial By Shannon Delany
CUSTOMERS TESTIMONIALS
Talkable testimonial

Johanna Breman Tzur

Chief Marketing Officer

James Allen

Talkable manages the program seamlessly. They handle all the complicated smaller details and routinely suggest improvements to the customer journey flow, allowing us to focus on our macro-level strategy. They handle everything—from fulfillment to tracking to testing—and we’ve seen a consistent incr...ease in referrals since we began working with Talkable.

Testimonial By Johanna Breman Tzur
Talkable testimonial

Guillaume Pauthion

Europe Brand Manager

RhinoShield

Working with Talkable has been extremely positive. We started at zero and quickly got to a good place. Testimonial By Guillaume Pauthion
Talkable testimonial

Shannon Delany

Director of Communications

Pura Vida

We're very pleased with the type of traffic coming in and, from a management perspective of the program, we're very pleased with how that's being run. Personally, it's nice to see all the tests that we're doing and how we're optimizing and landing on the right formula here. Testimonial By Shannon Delany
 

WHOOP - Consumer Electronics - Medium

Boston, USA

WHOOP used Talkable to launch a referral program in just 10 days. The program offered a free month to advocates and $30 off to referred friends. This double-sided incentive encouraged members to prom...ote WHOOP to their networks. As a result, referrals now drive over 10% of new subscription sign-ups. The referral channel is now a scalable and cost-effective way for WHOOP to grow its subscriber base.

 

Soko Glam - Retail - Small

New York, USA

Talkable helped Soko Glam improve their referral program with advanced A/B testing. Soko Glam used Talkable’s Reporting Suite to test and optimize share channels, email formats, and referral page lay...outs. Email changes led to a 10% increase in customer acquisition from email sharing. Removing Twitter as a share option boosted purchases by 15%. A persistent on-site banner increased referred friend purchase rates by 34%. Soko Glam gained better visibility and control over their referral campaigns.

 

RhinoShield - Consumer Electronics - Large

Talkable helped RhinoShield launch a new referral marketing channel in just 13 business days. RhinoShield saw a 77.8x improvement in referral campaign performance compared to their previous program. ...The new campaigns converted 17.3% of referral traffic and now drive 3.9% of monthly revenue. Talkable's team managed campaign setup and optimization, reducing internal resource use. RhinoShield benefited from higher converting traffic and increased sales through referral marketing.

 

Outdoor Research - Apparel & Fashion - Medium

Seattle, USA

Talkable helped Outdoor Research grow its PRO program with a targeted referral marketing solution. The platform segmented users and ran A/B tests to optimize campaigns for both PRO members and regula...r customers. Email sharing increased advocacy by 8% and referral conversion by 29%. Mobile SMS sharing boosted website visits by 7% and purchases by 11%. The program delivered a 600% ROI and doubled the advocacy rate compared to industry averages.

Colibri Group - Education - Very Large

St. Louis, USA

Talkable helped Colibri Group boost referral revenue by up to 20% in a month. The program delivered a 3.5X ROI and doubled year-over-year referral revenue. Colibri used gift card incentives and digit...al rewards to motivate advocates. Referral campaigns drove 37% of referral revenue for one brand and increased annual revenue by 1%. Advocacy and conversion rates at Allied Schools exceeded industry benchmarks, improving both acquisition and retention.

Theorem - Consumer Goods - Very Large

USA

Talkable Influencers helped Theorem boost new customer visits by 22%. The campaign let hair specialists share their names for referrals, making it easy to reward both specialists and customers. Conve...rsion to purchase rose by 51%. Hair specialists saw over 50% more conversions. The program increased engagement and drove business growth for Theorem's network.

How does referral marketing work

Video Thumbnail

Frequently Asked Questions(FAQ)

for Talkable

What is Talkable?

Talkable is a Referral Program software built for eCommerce. It is also available as a mobile version. Talkable provides growth in Revenue through targeted loyalty programs and referrals.

Talkable software provides opportunities to build on the existing customers and identify ways to increase returns from the relationship, in addition to attracting and adding the right type of new customers or referrals.

Talkable Referral program provides analytics on customer insights to enable tracking and rewarding of valuable customers and campaign optimization. It allows for building a customized referral program and facilitates ongoing optimization based on performance. The other features include campaign templates, which can also be customized, customer segmentation based on geography or study of customer insights, a comprehensive suite of reports, a fraud protection module, and more.

What is Talkable used for?

Talkable is a Referral Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Referral Management, Loyalty Management and Campaign Management .

What are the top features of Talkable?

AB Testing, Gamification and Fraud detection are some of the top features of Talkable.

Who uses Talkable?

Talkable is used by Retail, Apparel & Fashion and Consumer Goods among other industries.

What are Talkable alternatives?

ClientCircle, InviteReferrals, UpViral and Mention Me are popular alternatives for Talkable.

Where is Talkable located?

Talkable is headquartered at 475 Valencia St, 2nd Floor San Francisco, CA 94103.
lightning

Peers used Talkable for referral management and loyalty management

Talkable Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.56/5

Read Reviews (4)
Custom Reports

4.89/5

Read Reviews (1543)
Analytics

4.15/5

Read Reviews (54)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.56/5

Read Reviews (4)
Custom Reports

4.89/5

Read Reviews (1543)
Analytics

4.15/5

Read Reviews (54)

Software Failure Risk Guidance

?

for Talkable

Overall Risk Meter

Low Medium High

Top Failure Risks for Talkable

Talkable News

Product

Talkable + Braze: Native Integration, No Custom Work Required

Talkable has launched a native integration with Braze, allowing brands to connect both platforms without custom engineering. This integration, available in the Talkable App Store and Braze Partner Marketplace, enables automatic syncing of email opt-in events and supports referral programs within Braze's customer engagement flows.

Talkable Profile

Company Name

Talkable

Company Website

//talkable.com

Year Founded

2010

HQ Location

475 Valencia St, 2nd Floor San Francisco, CA 94103

Employees

51-100

Social

Financials

SERIES A