Blackhawk: Use-Cases, Insights and Reviews | 2024 Cuspera

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Blackhawk | Gift card sales and branded payments

Blackhawk Overview

Blackhawk powers gift card ecommerce and customer engagement throughout the customer lifecycle with flexible and secure solutions. Leading merchants benefit from enhanced interactions and transactions.

Use Cases

Customers recommend Engagement Management, Sales Incentive Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Blackhawk.

Other use cases:

Campaign Management
Distribution Management
Proposal & Quote Management
Lead Engagement
Digital Marketing
Motivation Management
Order Management

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Business Priorities

Increase Sales & Revenue and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Blackhawk.

Other priorities:

Scale Best Practices
Enhance Customer Relationships
Acquire Customers
Enter New Markets Internationally Or Locally
Improve Brand Engagement

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Blackhawk Use-Cases and Business Priorities: Customer Satisfaction Data

Blackhawk works with different mediums / channels such as Omnichannel, Mobile, User Generated Content, etc.

Blackhawk's features include Rewards, and Gamification.

Reviews

"...Customer loyalty platform for medium and large-sized enterprises which helps with gift card distribution, rewards management, and omnichannel engagement...." Peer review from CashStar

Popular Business Setting

for Blackhawk

Top Industries

Non-Profit Organization Management
Hospital & Health Care
Retail

Popular in

Small Business
Enterprise
Mid Market

Blackhawk is popular in Non-Profit Organization Management, Hospital & Health Care, and Retail and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on Blackhawk Use Cases

Why is Blackhawk the best choice for Engagement Management?

How efficiently Does Blackhawk manage your Sales Incentive Management?

How does Blackhawk address your Loyalty Management Challenges?

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Blackhawk solved their business needs. Cuspera uses 246 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Givingli Non-Profit Organization Management	Non-Profit Organization Management	CASE STUDY Givingli Givingli, a non-profit organization, increased gift card redemption by 50% and reduced administrative burden by 75% using Blackhawk Network's platform. Read More
Chesapeake Bank Banking	Banking	CASE STUDY Chesapeake Bank Blackhawk Network helped a major bank increase gift card sales by 20% and improve customer satisfaction. Read More
John Deere Manufacturing	Manufacturing	CASE STUDY John Deere John Deere increased prepaid card redemption rates by 20% by implementing a new mobile app that offered greater flexibility and convenience for customers. Read More

Peers used Blackhawk for engagement management and sales incentive management

Blackhawk Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Custom Reports	3.91/5 ★ Read Reviews (11)
Analytics	3.15/5 ★ Read Reviews (2)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	3.91/5 ★ Read Reviews (11)
Analytics	3.15/5 ★ Read Reviews (2)

Software Failure Risk Guidance

for Blackhawk

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackhawk

Blackhawk Network Profile

Company Name

Blackhawk Network

Company Website

https://blackhawknetwork.com/

Year Founded

2001

HQ Location

6220 Stoneridge Mall Road, Pleasanton, CA 94588

Employees

1001-5000

Social

Financials

IPO