Blackhawk Overview

Blackhawk powers gift card ecommerce and customer engagement throughout the customer lifecycle with flexible and secure solutions. Leading merchants benefit from enhanced interactions and transactions.

Use Cases

Customers recommend Engagement Management, Sales Incentive Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Blackhawk.

Other use cases:

  • Campaign Management
  • Distribution Management
  • Proposal & Quote Management
  • Lead Engagement
  • Digital Marketing
  • Motivation Management
  • Order Management
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Business Priorities

Increase Sales & Revenue and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Blackhawk.

Other priorities:

  • Scale Best Practices
  • Enhance Customer Relationships
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
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Blackhawk Use-Cases and Business Priorities: Customer Satisfaction Data

Blackhawk works with different mediums / channels such as Omnichannel. Mobile. User Generated Content etc.

Blackhawk's features include Rewards, and Gamification. and Blackhawk support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Blackhawk analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Customer loyalty platform for medium and large-sized enterprises which helps with gift card distribution, rewards management, and omnichannel engagement...." Peer review from CashStar

Blackhawk, Easypromos, Rafflecopter, Votigo, VYPER, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackhawk

Top Industries

  • Non-Profit Organization Management
  • Hospital & Health Care
  • Retail

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Blackhawk is popular in Non-Profit Organization Management, Hospital & Health Care, and Retail and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on Blackhawk Use Cases

How does Blackhawk address your Engagement Management Challenges?

Why is Blackhawk the best choice for Sales Incentive Management?

How does Blackhawk address your Loyalty Management Challenges?

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Blackhawk solved their E-Commerce Software needs. Cuspera uses 246 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Case Studies

Banking

CASE STUDY Chesapeake Bank

Blackhawk Network helped a major bank increase gift card sales by 20% and improve customer satisfaction.

Non-Profit Organization Management

CASE STUDY Givingli

Givingli, a non-profit organization, increased gift card redemption by 50% and reduced administrative burden by 75% using Blackhawk Network's platform.

Manufacturing

CASE STUDY John Deere

John Deere increased prepaid card redemption rates by 20% by implementing a new mobile app that offered greater flexibility and convenience for customers.

lightning

Peers used Blackhawk for engagement management and sales incentive management

Blackhawk Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.91/5 ★

Read Reviews (11)
Analytics

3.15/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.91/5 ★

Read Reviews (11)
Analytics

3.15/5 ★

Read Reviews (2)

Blackhawk Integrations

Blackhawk integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.77/5 ★

Read Reviews (10)
Data Export

3.39/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for Blackhawk

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackhawk

Blackhawk Network Holdings, Inc. News

Product

Blackhawk Network (BHN) Redefines How to Send Digital Gifts With the Launch of eGift Card Links - Business Wire

Blackhawk Network has introduced eGift Card Links, changing how digital gifts are sent.

Blackhawk Network Holdings, Inc. Profile

Company Name

Blackhawk Network Holdings, Inc.

Year Founded

2001

HQ Location

6220 Stoneridge Mall Road, Pleasanton, CA 94588

Employees

1001-5000

Social

Financials

IPO