Blackhawk Overview

Here’s the scoop on Blackhawk! We've gathered over 246 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Blackhawk is right for your needs? Our Cuspera AI engine can evaluate how Blackhawk fits your specific business needs, industry, and context. Get your personalized assessment report today.

Blackhawk supports business activities such as:

  • Engagement Management
  • Sales Incentive Management
  • Loyalty Management
  • Campaign Management
  • Distribution Management

Blackhawk can help you with many business goals, such as Increase Sales & Revenue, Build Brand Awareness, Scale Best Practices, Enhance Customer Relationships, Acquire Customers, etc. It can help manage these activities if you use Omnichannel Mobile User Generated Content etc. for these needs. As a solution, Blackhawk's capabilities include Rewards, and Gamification.

Blackhawk was founded in 2001. Non-Profit Organization Management Vertical is its biggest customer base.

Reviews

"...Our solutions provide the experiences your customers want, no matter where they engage with your program. ..." Increase revenue with a gift card program and by selling gift cards

Blackhawk Reviews

11 buyers and buying teams have used Cuspera to assess how well Blackhawk solved their business needs. Cuspera uses 246 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Increase Sales & Revenue and Build Brand Awareness are the most popular business priorities peers achieved using Blackhawk.

Other priorities:

  • Scale Best Practices
  • Enhance Customer Relationships
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Sales Incentive Management , Loyalty Management , as the business use cases that they have been most satisfied while using Blackhawk.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Omnichannel

4.75/5

Read Reviews (19)

"...Our solutions provide the experiences your customers want, no matter where they engage with your program. ..." Increase revenue with a gift card program and by selling gift cards
engaging and following up

4.71/5

Read Reviews (15)

"...Customer loyalty platform for medium and large-sized enterprises which helps with gift card distribution, rewards management, and omnichannel engagement...."
Sales Incentive Management with Omnichannel and Mobile

4.84/5

Read Reviews (15)

"...93% of incentive managers say digital reward cards align with company objectives. ..." An incentive program can succeed with Visa or Mastercard Prepaid Cards Blackhawk Network
Loyalty Management with Omnichannel, Mobile, User Generated Content and Blogs

4.83/5

Read Reviews (14)

"...Consumers expect immediate and desired rewards, including an increasing interest in using loyalty points or rewards to redeem and use at the point of sale...." Payment technology innovations support digital commerce
customise loyalty program

3.88/5

Read Reviews (2)

"...Customer loyalty platform for medium and large-sized enterprises which helps with gift card distribution, rewards management, and omnichannel engagement...."
PEER EXPERIENCES
Engagement Management with Omnichannel

4.75/5

Read Reviews (19)

"...Our solutions provide the experiences your customers want, no matter where they engage with your program. ..." Increase revenue with a gift card program and by selling gift cards
engaging and following up

4.75/5

Read Reviews (15)

Sales Incentive Management with Omnichannel and Mobile

4.84/5

Read Reviews (15)

"...93% of incentive managers say digital reward cards align with company objectives. ..." An incentive program can succeed with Visa or Mastercard Prepaid Cards Blackhawk Network
Loyalty Management with Omnichannel, Mobile, User Generated Content and Blogs

4.83/5

Read Reviews (14)

"...Consumers expect immediate and desired rewards, including an increasing interest in using loyalty points or rewards to redeem and use at the point of sale...." Payment technology innovations support digital commerce
customise loyalty program

4.83/5

Read Reviews (2)

9+ more Business Use Cases

Our AI advisor, Wyz, harnessed 246 insights from peers and experts to help you assess how these Blackhawk use cases fit your business needs.

Popular Business Setting

for Blackhawk

Top Industries

  • Non-Profit Organization Management
  • Hospital & Health Care
  • Retail

Popular in

  • Small Business
  • Enterprise
  • Mid Market
lightning

Peers used Blackhawk to Increase sales & revenue and Build brand awareness

Peer and Expert Opinion on Features

for Blackhawk

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Rewards

4.46/5

Read Reviews (61)
Gamification

4.46/5

Read Reviews (61)
FEATURES RATINGS AND REVIEWS
Rewards

4.46/5

Read Reviews (61)
Gamification

4.46/5

Read Reviews (61)

IT and Other Capabilities

for Blackhawk

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.77/5

Read Reviews (10)
Data Export

3.39/5

Read Reviews (4)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.77/5

Read Reviews (10)
Data Export

3.39/5

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.54/5

Read Reviews (16)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.54/5

Read Reviews (16)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.91/5

Read Reviews (11)
Analytics

3.15/5

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.91/5

Read Reviews (11)
Analytics

3.15/5

Read Reviews (2)

Software Failure Risk Guidance

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for Blackhawk

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackhawk

Vendor Profile Details

Company Name

Blackhawk Network

Year Founded

2001

HQ Location

6220 Stoneridge Mall Road, Pleasanton, CA 94588

Employees

1001-5000

Social

Financials

IPO