Extole Advocacy Overview

Here’s the scoop on Extole Advocacy! We've gathered over 816 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Extole Advocacy, SaaSquatch, Referralcandy, Talkable, Referral Rock Software, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Extole Advocacy is right for your needs? Our Cuspera AI engine can evaluate how Extole Advocacy fits your specific business needs, industry, and context. Get your personalized assessment report today.

Extole Advocacy supports business activities such as:

  • Referral Management
  • Engagement Management
  • Loyalty Management
  • Customer Feedback Management
  • Campaign Management

Extole Advocacy can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Scale Best Practices, Increase Sales & Revenue, Improve Brand Engagement, etc. It can help manage these activities if you use Promotions for these needs. As a solution, Extole Advocacy's capabilities include Gamification, Rewards, Personalization, etc.

Extole Advocacy was founded in 2007. Retail Vertical is its biggest customer base.

Reviews

"Extole allows us a unique technology to capture and spread word of mouth around the positive experiences people have once they fly us. " - Sylvie Charbonnier

Extole Advocacy Reviews

45 buyers and buying teams have used Cuspera to assess how well Extole Advocacy solved their Referral Marketing needs. Cuspera uses 816 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Extole Advocacy.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve ROI
  • Increase Customer Life Time Value
  • Grow Market Share
  • Launch New Products
  • Improve Efficiency
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Referral Management , Engagement Management , Loyalty Management , as the business use cases that they have been most satisfied while using Extole Advocacy.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Referral Management

4.96/5

Read Reviews (86)

"...Tell them your real story and set specific goals that you want to accomplish by launching a referral marketing program...." Referral Marketing Software: 12 of the Best Options for Ecommerce (Updated May 2020)
Engagement Management

4.86/5

Read Reviews (39)

"...Primary objectives of the partnership with Extole were to accelerate new customer acquisition and re-engage existing customers throughout the customer journey. ..." Case Study BESTSELLER
engaging and following up

4.82/5

Read Reviews (26)

"...Travelzoo UK wanted a fun way to engage and acquire customers, looking for a partner with resources to build and manage a sweepstakes to gameify the customer experience. ..."
Loyalty Management

4.67/5

Read Reviews (30)

"...Positive customer reviews 90% of customers who feel high levels of trust and loyalty are significantly more likely to share ratings (InMoment) Customer loyalty starts with listening to your customer s needs and wants...." Customer Retention Strategies
customise loyalty program

3.69/5

Read Reviews (1)

"...Extole enables marketers to connect with millions of advocates, scaling word-of-mouth to acquire new customers and increase loyalty using their greatest competitive advantage their customers...."
identify target customers

3.39/5

Read Reviews (1)

"...Customer Segmentation & Targeting...."
PEER EXPERIENCES
Referral Management

4.96/5

Read Reviews (86)

"...Tell them your real story and set specific goals that you want to accomplish by launching a referral marketing program...." Referral Marketing Software: 12 of the Best Options for Ecommerce (Updated May 2020)
Engagement Management

4.86/5

Read Reviews (39)

"...Primary objectives of the partnership with Extole were to accelerate new customer acquisition and re-engage existing customers throughout the customer journey. ..." Case Study BESTSELLER
engaging and following up

4.86/5

Read Reviews (26)

Loyalty Management

4.67/5

Read Reviews (30)

"...Positive customer reviews 90% of customers who feel high levels of trust and loyalty are significantly more likely to share ratings (InMoment) Customer loyalty starts with listening to your customer s needs and wants...." Customer Retention Strategies
customise loyalty program

4.67/5

Read Reviews (1)

identify target customers

4.67/5

Read Reviews (1)

36+ more Business Use Cases

Our AI advisor, Wyz, harnessed 816 insights from peers and experts to help you assess how these Extole Advocacy use cases fit your Referral Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Extole Advocacy testimonial

Sylvie Charbonnier

VIRGIN AMERICA

Extole allows us a unique technology to capture and spread word of mouth around the positive experiences people have once they fly us. Testimonial By Sylvie Charbonnier
Extole Advocacy testimonial

Heath Bradbury

ADVANCE AUTO PARTS

The flexibility of the Extole platform has really enabled us to tweak and modify our referral program for optimal results....the program continues to stay fresh and produces great results. Testimonial By Heath Bradbury
Extole Advocacy testimonial

Allison Romano

CLEAR

Referrals are one of the five pillars in our marketing strategy. In fact, new CLEAR customers acquired via referrals have higher lifetime values, almost no attrition, and are more frequent users. Testimonial By Allison Romano
CUSTOMERS TESTIMONIALS
Extole Advocacy testimonial

Sylvie Charbonnier

VIRGIN AMERICA

Extole allows us a unique technology to capture and spread word of mouth around the positive experiences people have once they fly us. Testimonial By Sylvie Charbonnier
Extole Advocacy testimonial

Heath Bradbury

ADVANCE AUTO PARTS

The flexibility of the Extole platform has really enabled us to tweak and modify our referral program for optimal results....the program continues to stay fresh and produces great results. Testimonial By Heath Bradbury
Extole Advocacy testimonial

Allison Romano

CLEAR

Referrals are one of the five pillars in our marketing strategy. In fact, new CLEAR customers acquired via referrals have higher lifetime values, almost no attrition, and are more frequent users. Testimonial By Allison Romano

Case Studies

COMPANY CASE STUDIES
Extole Advocacy case study
Case Study Travelzoo UK

Online Travel Company Acquires Thousands Of New Members With Extole-powered Sweepstakes

Read More
Extole Advocacy case study
Case Study DocuSign

DOCUSIGN KEEPS BUSINESS MOVING FORWARD.

Read More
Extole Advocacy case study
Case Study Hanna Andersson

Hanna Andersson Focuses On Fundamentals To Ensure Quality Clothes And Customers

Read More

Video

Implementing Extole: Technical Requirements

Video Thumbnail

Based on peer insights

Cuspera recommends Extole Advocacy for

Use Cases Referral Management , Engagement Management , Loyalty Management
Medium Promotions
Features Gamification, Rewards, Personalization
Business Priorities Acquire Customers, Enhance Customer Relationships, Scale Best Practices
Industries Retail, Apparel & Fashion, Computer Software

Frequently Asked Questions(FAQ)

for Extole Advocacy

What is Extole Advocacy?

Extole is an Enterprise Advocacy platform enabling drive for increased traffic and conversions in retail businesses, increased memberships and subscriptions in the Membership and Loyalty programs, and member build up in scalable member-get-member programs in Consumer Financial Services.

What is Extole Advocacy used for?

Extole Advocacy is a Referral Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Referral Management, Engagement Management and Loyalty Management .

What are the top features of Extole Advocacy?

Gamification, Rewards and Personalization are some of the top features of Extole Advocacy.

Who uses Extole Advocacy?

Extole Advocacy is used by Retail, Apparel & Fashion and Computer Software among other industries.

What are Extole Advocacy alternatives?

SaaSquatch, Referralcandy, Talkable and Referral Rock Software are popular alternatives for Extole Advocacy.

Where is Extole Advocacy located?

Extole Advocacy is headquartered at 350 Sansome Street, Suite 700, San Francisco, CA 94104.

Popular Business Setting

for Extole Advocacy

Top Industries

  • Retail
  • Apparel & Fashion
  • Computer Software

Popular in

  • Enterprise
lightning

Peers used Extole Advocacy to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Extole Advocacy

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Gamification

4.85/5

Read Reviews (117)
Rewards

4.86/5

Read Reviews (114)
Personalization

4.70/5

Read Reviews (24)
Micro customer segmenting

4.65/5

Read Reviews (10)
Dashboard

4.28/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Gamification

4.85/5

Read Reviews (117)
Rewards

4.86/5

Read Reviews (114)
Personalization

4.70/5

Read Reviews (24)
Micro customer segmenting

4.65/5

Read Reviews (10)
Dashboard

4.28/5

Read Reviews (6)

IT and Other Capabilities

for Extole Advocacy

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.59/5

Read Reviews (26)
Data Export

4.40/5

Read Reviews (8)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.59/5

Read Reviews (26)
Data Export

4.40/5

Read Reviews (8)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.65/5

Read Reviews (48)
Chat Support

4.06/5

Read Reviews (4)
Email Support

3.90/5

Read Reviews (3)
Phone Support

3.90/5

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.65/5

Read Reviews (48)
Chat Support

4.06/5

Read Reviews (4)
Email Support

3.90/5

Read Reviews (3)
Phone Support

3.90/5

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.65/5

Read Reviews (60)
Analytics

3.79/5

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.65/5

Read Reviews (60)
Analytics

3.79/5

Read Reviews (11)

Software Failure Risk Guidance

?

for Extole Advocacy

Overall Risk Meter

Low Medium High

Top Failure Risks for Extole Advocacy

Vendor Profile Details

Company Name

Extole

Company Website

https://www.extole.com/

Year Founded

2007

HQ Location

350 Sansome Street, Suite 700, San Francisco, CA 94104

Employees

51-100

Social

Financials

PRIVATE