Extole Advocacy Overview

Extole-advocacy enables customer-led growth with personalized, omnichannel experiences. Rewards are used to encourage behavior and drive revenue.

Use Cases

Customers recommend Referral Management, Engagement Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Extole Advocacy.

Other use cases:

  • Customer Feedback Management
  • Campaign Management
  • Lifetime Value Management
  • Business Development
  • Training & Onboarding
  • Digital Marketing
  • Social Media Analytics
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Extole Advocacy.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve ROI
  • Increase Customer Life Time Value
  • Grow Market Share
  • Launch New Products
  • Improve Efficiency
  • Improve Internal Communications
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Extole Advocacy Use-Cases and Business Priorities: Customer Satisfaction Data

Extole Advocacy works with different mediums / channels such as Promotions.

Extole Advocacy's features include Gamification, Rewards, Personalization, etc. and Extole Advocacy support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Extole Advocacy analytics capabilities include Custom Reports, and Analytics.

Reviews

"When users experience our product, they're going to tell their friends...Extole's referral platform lets us initiate that sharing and easily see exactly how much revenue those conversations drive." - Keoki Young

Peer review evidence (same sources as the product rating summary)

"...Perricone MD created a powerful and easy to use referral program powered by Extole...." Case Study Perricone MD
"...Travelzoo UK wanted a fun way to engage and acquire customers, looking for a partner with resources to build and manage a sweepstakes to gameify the customer experience. ..." Case Study Perricone MD
"...Your existing members can help grow your subscription business or your loyalty program. ..." Referral Marketing Platform

Extole Advocacy, Fomo, InviteReferrals, Sociabble, MarketBeam, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Extole Advocacy

Top Industries

  • Retail
  • Apparel & Fashion
  • Computer Software

Popular in

  • Enterprise

Extole Advocacy is popular in Retail, Apparel & Fashion, and Computer Software and is widely used by Enterprise,

Extole Advocacy Customer wins, Customer success stories, Case studies

What benefits does Extole Advocacy offer for Referral Management?

How does Extole Advocacy facilitate Engagement Management?

Why is Extole Advocacy the best choice for Loyalty Management?

What benefits does Extole Advocacy offer for Customer Feedback Management?

What Are the key features of Extole Advocacy for Campaign Management?

45 buyers and buying teams have used Cuspera to assess how well Extole Advocacy solved their Referral Marketing needs. Cuspera uses 816 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

CUSTOMERS TESTIMONIALS
Extole Advocacy testimonial

Keoki Young

NVIDIA
When users experience our product, they're going to tell their friends...Extole's referral platform lets us initiate that sharing and easily see exactly how much revenue those conversations drive. Testimonial By Keoki Young
Extole Advocacy testimonial

Cynthia Jow

AAA
The referral channel is definitely one of our most valuable channels. Testimonial By Cynthia Jow
Extole Advocacy testimonial

Don Pillsbury

AMERICAN GIANT
If you provide quality products at an affordable price, people naturally want to share those products...this is why our referral program is such an important part of our new customer acquisition strategy. Testimonial By Don Pillsbury
CUSTOMERS TESTIMONIALS
Extole Advocacy testimonial

Keoki Young

NVIDIA
When users experience our product, they're going to tell their friends...Extole's referral platform lets us initiate that sharing and easily see exactly how much revenue those conversations drive. Testimonial By Keoki Young
Extole Advocacy testimonial

Cynthia Jow

AAA
The referral channel is definitely one of our most valuable channels. Testimonial By Cynthia Jow
Extole Advocacy testimonial

Don Pillsbury

AMERICAN GIANT
If you provide quality products at an affordable price, people naturally want to share those products...this is why our referral program is such an important part of our new customer acquisition strategy. Testimonial By Don Pillsbury

SkyOne - Banking - Banking

SkyOne used Extole to increase new member signups when in-person events stopped during the pandemic. The bank needed a way to help its business development team get more leads online. Extole delivere...d two digital experiences that made it easy to track and grow new memberships. This helped SkyOne support digital banking adoption and boost member acquisition during a tough time.

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RevZilla - Retail - Retail

RevZilla used Extole to boost holiday sales and customer acquisition. The team wanted a simple way for motorcycle fans to share gift ideas with friends and family. Their website lacked easy sharing a...nd gifting options. Extole's solution made it easy to "drop a hint" about desired gifts. This helped RevZilla drive more sales and reach new customers during the holidays.

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Bestseller - Apparel & Fashion - Apparel & Fashion

Bestseller used Extole to launch four referral programs in the US and Canada in just one day. The team ran a week-long holiday email campaign that doubled revenue from the previous week. Advocate sha...ring increased 16 times during the promotion. Extole's platform made it easy to localize content in French, Spanish, and English. Bestseller valued the fast implementation and flexible creative tools.

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GO2bank - Banking - Banking

GO2bank used Extole to improve its refer-a-friend program. The goal was to help more customers refer friends and increase new customer signups. Extole ran an A/B test to find the best way to widen th...e referral funnel. This helped GO2bank reach more people and boost conversions. The case shows how referral marketing can drive growth for fintech companies.

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TaxAct - Financial Services - Financial Services

TaxAct used Extole's platform to test different advocate rewards. They wanted to keep their best advocates sharing and engaged. By running A/B tests, TaxAct found the right rewards for high-power adv...ocates. This led to the launch of a Super Advocate program. The program encouraged more referrals and sharing among top users. TaxAct used data from past tax seasons to guide their strategy.

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Lull - Retail - Retail

Lull used Extole to improve its referral program. Their old system had problems with coupon abuse and low reward redemption. Extole's fraud prevention blocked self-referrals and flagged low-quality r...eferrals. The new program stopped cancelled orders from being rewarded. Lull saw a 9% conversion rate for new customer acquisition.

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Implementing Extole: Technical Requirements

Video Thumbnail

Frequently Asked Questions(FAQ)

for Extole Advocacy

What is Extole Advocacy?

Extole is an Enterprise Advocacy platform enabling drive for increased traffic and conversions in retail businesses, increased memberships and subscriptions in the Membership and Loyalty programs, and member build up in scalable member-get-member programs in Consumer Financial Services.

Extole features include Refer-a-friend which identifies and engages advocates with relevant rewards. The feature includes tools such as pre-built referral templates, visual editing of content, choice of designs that are mobile or web or in-app friendly, language localization and more.

Extole’s Rewards Engine includes real-time rewards and fraud protection. It provides coupons, loyalty points, gift cards, and more with the automatic rewards engine. The software supports international rewards, customization of rewards for each campaign and rules to detect low-quality referrals.

What is Extole Advocacy used for?

Extole Advocacy is a Referral Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Referral Management, Engagement Management and Loyalty Management .

What are the top features of Extole Advocacy?

Gamification, Rewards and Personalization are some of the top features of Extole Advocacy.

Who uses Extole Advocacy?

Extole Advocacy is used by Retail, Apparel & Fashion and Computer Software among other industries.

What are Extole Advocacy alternatives?

Fomo, InviteReferrals, Sociabble and MarketBeam are popular alternatives for Extole Advocacy.

Where is Extole Advocacy located?

Extole Advocacy is headquartered at 350 Sansome Street, Suite 700, San Francisco, CA 94104.
lightning

Peers used Extole Advocacy for referral management and engagement management

Extole Advocacy Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.65/5 ★

Read Reviews (60)
Analytics

3.79/5 ★

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.65/5 ★

Read Reviews (60)
Analytics

3.79/5 ★

Read Reviews (11)

Software Failure Risk Guidance

?

for Extole Advocacy

Overall Risk Meter

Low Medium High

Top Failure Risks for Extole Advocacy

Extole, Inc. News

Partnership

Extole Joins Candescent Marketplace, Expanding Digital Growth ...

Extole has become a certified partner in the Candescent Marketplace, enhancing its collaboration with Candescent. This partnership allows Candescent's digital banking clients to integrate Extole's referral and rewards solutions, aiming to boost customer acquisition and loyalty through automated programs. Extole's platform offers tools for managing and optimizing referral programs, benefiting financial institutions by driving growth and improving customer engagement.

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Partnership

Extole Joins Candescent Marketplace, Expanding Digital Growth Opportunities for Financial Institutions

Extole has become a certified partner in the Candescent Marketplace, enhancing digital growth for financial institutions. This partnership allows Candescent's digital banking clients to integrate Extole's referral and rewards solutions seamlessly, driving account openings and customer loyalty. Extole's platform offers advanced features like automated event qualification and real-time analytics, aiding banks and credit unions in scaling referral programs.

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Executive

Extole Expands Leadership Team

Extole Expands Leadership Team

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Partnership

Extole Joins Shopify's App Partner Program - PR Newswire

Extole has joined Shopify's App Partner Program, enhancing its e-commerce offerings by integrating with Shopify's services.

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Extole, Inc. Profile

Company Name

Extole, Inc.

Company Website

https://www.extole.com/

Year Founded

2007

HQ Location

350 Sansome Street, Suite 700, San Francisco, CA 94104

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

PRIVATE