Extole Advocacy Overview

Extole-advocacy enables customer-led growth with personalized, omnichannel experiences. Rewards are used to encourage behavior and drive revenue.

Use Cases

Customers recommend Referral Management, Engagement Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Extole Advocacy.

Other use cases:

  • Customer Feedback Management
  • Campaign Management
  • Lifetime Value Management
  • Business Development
  • Training & Onboarding
  • Digital Marketing
  • Social Media Analytics
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Extole Advocacy.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve ROI
  • Increase Customer Life Time Value
  • Grow Market Share
  • Launch New Products
  • Improve Efficiency
  • Improve Internal Communications
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Extole Advocacy Use-Cases and Business Priorities: Customer Satisfaction Data

Extole Advocacy works with different mediums / channels such as Promotions.

Extole Advocacy's features include Gamification, Rewards, Personalization, etc. and Extole Advocacy support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Extole Advocacy analytics capabilities include Custom Reports, and Analytics.

Reviews

"Extole’s platform delivers the clarity we associate with our other direct channels." - Matt Kritzer

Extole Advocacy, Fomo, InviteReferrals, Sociabble, MarketBeam, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Extole Advocacy

Top Industries

  • Retail
  • Apparel & Fashion
  • Computer Software

Popular in

  • Enterprise

Extole Advocacy is popular in Retail, Apparel & Fashion, and Computer Software and is widely used by Enterprise,

Comprehensive Insights on Extole Advocacy Use Cases

What Are the key features of Extole Advocacy for Referral Management?

How does Extole Advocacy address your Engagement Management Challenges?

How can Extole Advocacy enhance your Loyalty Management process?

How efficiently Does Extole Advocacy manage your Customer Feedback Management?

How does Extole Advocacy facilitate Campaign Management?

45 buyers and buying teams have used Cuspera to assess how well Extole Advocacy solved their Referral Marketing needs. Cuspera uses 816 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Extole Advocacy testimonial

Matt Kritzer

TOMMY JOHN
Extole’s platform delivers the clarity we associate with our other direct channels. Testimonial By Matt Kritzer
Extole Advocacy testimonial

Sylvie Charbonnier

VIRGIN AMERICA
Extole allows us a unique technology to capture and spread word of mouth around the positive experiences people have once they fly us. Testimonial By Sylvie Charbonnier
Extole Advocacy testimonial

Heath Bradbury

ADVANCE AUTO PARTS
The flexibility of the Extole platform has really enabled us to tweak and modify our referral program for optimal results....the program continues to stay fresh and produces great results. Testimonial By Heath Bradbury
CUSTOMERS TESTIMONIALS
Extole Advocacy testimonial

Matt Kritzer

TOMMY JOHN
Extole’s platform delivers the clarity we associate with our other direct channels. Testimonial By Matt Kritzer
Extole Advocacy testimonial

Sylvie Charbonnier

VIRGIN AMERICA
Extole allows us a unique technology to capture and spread word of mouth around the positive experiences people have once they fly us. Testimonial By Sylvie Charbonnier
Extole Advocacy testimonial

Heath Bradbury

ADVANCE AUTO PARTS
The flexibility of the Extole platform has really enabled us to tweak and modify our referral program for optimal results....the program continues to stay fresh and produces great results. Testimonial By Heath Bradbury

Case Studies

Retail

CASE STUDY RevZilla

Extole’s Drop-a-Hint Referral Program helped RevZilla boost holiday sales. RevZilla needed an easy way for customers to share gift ideas with friends and family. The drop-a-hint button let shoppers s...end specific product suggestions, making gift giving simple. The program was so successful that RevZilla kept it year-round. It now generates thousands of gift suggestions and delivers a 20% conversion rate.

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Banking

CASE STUDY SkyOne Federal Credit Union

Extole helped SkyOne Federal Credit Union boost member acquisition during the pandemic. SkyOne needed a way to drive online acquisitions and track them to each Concierge. Extole launched two programs...: Refer Your Concierge and Sales Welcome Offer. These programs let members refer friends directly to their Concierge and rewarded new accounts. The solution made digital acquisition easy and improved the experience for new members. SkyOne saw higher conversion rates and more account acquisitions.

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Insurance

CASE STUDY Policygenius

Extole helped Policygenius upgrade their refer-a-friend program. Policygenius needed a flexible solution for different insurance products and customer journeys. Their old provider was too limited and... did not support their goals. With Extole, Policygenius launched a referral program that matched each product type and journey. Customers could share with friends and get $50 or $100 rewards based on the policy. Extole enabled journey-specific tracking and insights, helping Policygenius optimize and scale their referral marketing.

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Retail

CASE STUDY Lull

Extole helped Lull, a mattress retailer, fix problems with their old referral program. Lull's previous provider could not stop coupon abuse or offer A/B testing. Extole's platform blocked self-referr...als and flagged suspicious activity. Lull used A/B testing to pick Amazon gift cards as rewards. In 30 days, Lull saw results equal to 7 months with their old provider. Lull achieved a 9% conversion rate and 53% more advocates with the new program.

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Consumer Services

CASE STUDY GO2bank

Extole helped GO2bank improve its refer-a-friend program. GO2bank used Extole's A/B testing to try four different sharing experiences. The goal was to help more customers refer friends and grow new s...ignups. Extole's platform made it easy to test which design worked best. The results showed an increased share rate on the top-performing variation.

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Financial Services

CASE STUDY TaxAct

TaxAct used Extole's platform to run A/B tests on advocate rewards. They wanted to keep their best advocates sharing and needed to find the right rewards for high-power advocates. By using data from ...past tax seasons, they measured the impact of different rewards across the referral funnel. The results led to a Super Advocate program with better rewards for top advocates. This approach helped TaxAct drive more conversions from their advocate network.

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Implementing Extole: Technical Requirements

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Frequently Asked Questions(FAQ)

for Extole Advocacy

What is Extole Advocacy?

Extole is an Enterprise Advocacy platform enabling drive for increased traffic and conversions in retail businesses, increased memberships and subscriptions in the Membership and Loyalty programs, and member build up in scalable member-get-member programs in Consumer Financial Services.

Extole features include Refer-a-friend which identifies and engages advocates with relevant rewards. The feature includes tools such as pre-built referral templates, visual editing of content, choice of designs that are mobile or web or in-app friendly, language localization and more.

Extole’s Rewards Engine includes real-time rewards and fraud protection. It provides coupons, loyalty points, gift cards, and more with the automatic rewards engine. The software supports international rewards, customization of rewards for each campaign and rules to detect low-quality referrals.

What is Extole Advocacy used for?

Extole Advocacy is a Referral Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Referral Management, Engagement Management and Loyalty Management .

What are the top features of Extole Advocacy?

Gamification, Rewards and Personalization are some of the top features of Extole Advocacy.

Who uses Extole Advocacy?

Extole Advocacy is used by Retail, Apparel & Fashion and Computer Software among other industries.

What are Extole Advocacy alternatives?

Fomo, InviteReferrals, Sociabble and MarketBeam are popular alternatives for Extole Advocacy.

Where is Extole Advocacy located?

Extole Advocacy is headquartered at 350 Sansome Street, Suite 700, San Francisco, CA 94104.
lightning

Peers used Extole Advocacy for referral management and engagement management

Extole Advocacy Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.65/5 ★

Read Reviews (60)
Analytics

3.79/5 ★

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.65/5 ★

Read Reviews (60)
Analytics

3.79/5 ★

Read Reviews (11)

Software Failure Risk Guidance

?

for Extole Advocacy

Overall Risk Meter

Low Medium High

Top Failure Risks for Extole Advocacy

Extole, Inc. News

Partnership

Extole Joins Shopify's App Partner Program - PR Newswire

Extole has joined Shopify's App Partner Program, enhancing its e-commerce offerings by integrating with Shopify's services.

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Customer

How Wag! doubled activation rates with a referral marketing platform

Wag! improved activation rates with Extole's referral marketing platform, enhancing customer engagement through real-time content delivery and enterprise-grade security.

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Product

Extole Announces Integration with Q2's Digital Banking Platform | QTWO Stock News - StockTitan

Extole integrates with Q2's digital banking platform, enhancing customer referral capabilities within digital banking solutions.

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Product

Extole Announces Integration with Q2's Digital Banking Platform - PR Newswire

Extole integrates its platform with Q2's digital banking system, enhancing banking services.

Read more →

Extole, Inc. Profile

Company Name

Extole, Inc.

Company Website

https://www.extole.com/

Year Founded

2007

HQ Location

350 Sansome Street, Suite 700, San Francisco, CA 94104

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

PRIVATE