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Mention Me: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Mention Me
Brand: Mention Me
Rating: 4.54 (351 reviews)

4.54 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Referral Marketing Software to engage customers, maximize lifetime value and drive referrals

Mention Me Overview

Mention Me is an AI-driven referral marketing platform that helps businesses acquire high-quality customers through word-of-mouth recommendations. Companies using Mention Me can expect their new customers to spend 11% more and potentially have up to twice the customer lifetime value (CLTV) compared to non-referred customers. The platform's machine learning and predictive capabilities enhance customer acquisition strategies by identifying and leveraging the most effective referral opportunities. This approach not only boosts immediate sales but also builds long-term customer loyalty. Mention Me is particularly effective for businesses looking to harness the power of personal recommendations to drive growth and increase customer engagement.

Use Cases

Customers recommend Campaign Management, Engagement Management, Channel Marketing, as the business use cases that they have been most satisfied with while using Mention Me.

Other use cases:

Referral Management
Scheduling Post To Social Media
Loyalty Management
Discount Management
Promotion Management
Proposal & Quote Management
Distribution Management

See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Mention Me.

Other priorities:

Improve ROI
Enhance Customer Relationships
Build Brand Awareness
Improve Visibility
Improve Brand Engagement
Improve Consistency
Increase Customer Life Time Value
Scale Best Practices

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Mention Me Use-Cases and Business Priorities: Customer Satisfaction Data

Mention Me works with different mediums / channels such as Social Media. and Promotions.

Mention Me's features include Rewards, Gamification, AB Testing, etc. and Mention Me support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Mention Me analytics capabilities include Analytics, and Custom Reports.

Reviews

"Advertising gets the ball rolling, but our focus is on making customers happy. If they’re happy, they’ll come back, and tell friends about us. It’s an approach that’s working: since starting out in 2015, we’ve grown by 185% year-on-year." - Julian Hearn

Mention Me, ClientCircle, InviteReferrals, UpViral, Talkable, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Mention Me helps brands leverage customer advocacy for sustainable growth, enhancing customer acquisition, retention, and lifetime value. Over 500 leading brands use this platform.

Popular Business Setting

for Mention Me

Top Industries

Internet
Food & Beverages
Apparel & Fashion

Popular in

Mid Market
Small Business

Mention Me is popular in Internet, Food & Beverages, and Apparel & Fashion and is widely used by Mid Market, and Small Business,

Comprehensive Insights on Mention Me Use Cases

How can Mention Me optimize your Campaign Management Workflow?

How can Mention Me optimize your Engagement Management Workflow?

How efficiently Does Mention Me manage your Channel Marketing?

How can Mention Me enhance your Referral Management process?

26 buyers and buying teams have used Cuspera to assess how well Mention Me solved their Referral Marketing needs. Cuspera uses 351 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Julian Hearn FOUNDER Huel	Advertising gets the ball rolling, but our focus is on making customers happy. If they’re happy, they’ll come back, and tell friends about us. It’s an approach that’s working: since starting out in 2015, we’ve grown by 185% year-on-year. Testimonial By Julian Hearn
Kate Douglas SENIOR CUSTOMER MARKETING MANAGER Trouva	In just three months, Mention Me’s toolkit has helped us test 23 different marketing messages, including an incentive, a brand message and one designed to educate customers on why we’re different. We’re gaining invaluable insight into our target audiences and achieving strong results. Testimonial By Kate Douglas

CUSTOMERS	TESTIMONIALS
Julian Hearn FOUNDER Huel	Advertising gets the ball rolling, but our focus is on making customers happy. If they’re happy, they’ll come back, and tell friends about us. It’s an approach that’s working: since starting out in 2015, we’ve grown by 185% year-on-year. Testimonial By Julian Hearn
Kate Douglas SENIOR CUSTOMER MARKETING MANAGER Trouva	In just three months, Mention Me’s toolkit has helped us test 23 different marketing messages, including an incentive, a brand message and one designed to educate customers on why we’re different. We’re gaining invaluable insight into our target audiences and achieving strong results. Testimonial By Kate Douglas

Case Studies

Hospitality

CASE STUDY The Hoxton

Mention Me helped The Hoxton target different customer segments with a flexible referral platform. The Hoxton wanted to segment campaigns by hotel location and language. Mention Me enabled customisat...ion and tracking by location and language, plus easy sharing with Name Share®. 24% of referred friends became customers. 18% of referral revenue came from repeat orders. Name Share® drove 16–23% of referral orders. The platform was easy to manage and customise for The Hoxton.

Retail

CASE STUDY vertbaudet

Mention Me's AI-powered referral platform helped vertbaudet, an online children's retailer, activate their loyal customer base. The company saw a 22% increase in average order value from referred cus...tomers. Customer acquisition via referral was 40% cheaper than Google Shopping. Referred customers were twice as likely to purchase again. In less than two months, revenue from Mention Me covered the yearly investment. Vertbaudet plans to use referral data to improve marketing and customer engagement.

Consumer Goods

CASE STUDY SodaStream

Mention Me helped SodaStream run referral campaigns in 11 global markets. SodaStream wanted to boost trust, repeat purchases, and average order value against strong competition. The referral program ...brought in over 22,000 new advocates. Referred customers spent twice as much in their first six months. Their average order value was 57% higher. Referrers generated 200% more revenue than non-referrers.

Health, Wellness and Fitness

CASE STUDY Symprove

Symprove used Mention Me to boost customer advocacy and drive organic growth. They found that 30% of new customers came from personal recommendations. After implementing Mention Me, 19% of customers ...shared the brand and 34% of recommendations converted into new customers. The Name Share® feature accounted for 51% of referred customer acquisitions. Referred customers spent 18% more on average. Symprove now uses advocacy data in Klaviyo to personalize referral emails and grow their marketing database.

Apparel & Fashion

CASE STUDY PUMA

PUMA used Mention Me to launch referral programs in six European markets. The goal was to grow their direct-to-consumer channel and boost customer advocacy. In just nine months, PUMA saw a 6x ROI and... a 36% increase in new customer acquisition in three months. Referred customers were four times more likely to refer others. The integration with Emarsys helped PUMA lower acquisition costs and improve customer targeting.

Consumer Goods

CASE STUDY Warrior

Warrior used Mention Me and Attentive to boost SMS campaign revenue. They launched an advocacy program to find new high-value customers. Referred customers brought in 3x more revenue and 4x more new ...customers. By integrating referral data into SMS, Warrior sent personalized messages and saw 9% of new customers come from SMS. They also achieved an 8% uplift in referral revenue and a 2% higher click-through rate than the Attentive benchmark.

Video

Executive Dashboard - Demo

Peers used Mention Me for campaign management and engagement management

Mention Me Competitors

More Mention Me Alternatives...

Mention Me Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Analytics	4.72/5 ★ Read Reviews (20)
Custom Reports	4.43/5 ★ Read Reviews (43)

CAPABILITIES	RATINGS AND REVIEWS
Analytics	4.72/5 ★ Read Reviews (20)
Custom Reports	4.43/5 ★ Read Reviews (43)

Software Failure Risk Guidance

for Mention Me

Overall Risk Meter

Low Medium High

Top Failure Risks for Mention Me

Mention Me Ltd News

Executive 21/09/2025

Mention Me appoints CEO to leverage new AI platform capabilities - FashionNetwork.com

Mention Me has appointed Wojtek Kokoszka as its new CEO to harness new AI platform capabilities, including the launch of Mention Me Influencer. Kokoszka, with a strong background in tech transformation and global expansion, aims to drive growth in the AI-powered marketing sector. The company focuses on customer acquisition through referral and micro-influencer marketing.

Partnership 06/08/2025

Major energy company giving customers 50 if they do one thing

E.ON Next has launched a new referral scheme in collaboration with MentionMe. Customers referring friends using a unique MentionMe link will receive a 50 voucher, as will the referred customer, upon the first direct debit payment. This initiative aims to provide more spending choices for customers.

Mention Me Ltd Profile

Company Name

Mention Me Ltd

Company Website

https://www.mention-me.com/

HQ Location

1-45 Durham Street,, London, London SE11 5JH, GB

Employees

51-100

Social

Financials

SERIES B