Product Business Settings

Optimove is popular in Information Technology And Services, Accounting, and Marketing And Advertising industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Customer Data Platform
Referral Marketing
Marketing Automation
Webinar and Conferencing

Optimove Product Overview

Optimove places customers at the forefront of marketing strategies, leading to a 33% increase in Customer Lifetime Value (CLTV) for brands. By prioritizing customer data over campaigns or products, Optimove enables businesses to foster long-term loyalty. This approach shifts the focus from traditional product-led marketing to a customer-centric model, aligning with the evolving needs of CRM managers. Recognized as a visionary leader in multichannel marketing hubs by Gartner, Optimove's platform supports brands in enhancing customer relationships and maximizing engagement.

How satisfied the customers are with Optimove use-cases

Reviews

"Optimove empowers our internal teams to quickly execute and measure the things they want to do, to proactively influence customer behavior, to optimize the impact that their efforts are having over time and to easily showcase to management how their... efforts are paying off." - Emma Rushe
"Optimove has really excelled for us in terms of scope, scale and velocity. We are very happy with the level of service and responsiveness from Optimove. The reality is that we really wouldn’t be able to run our business without something like Optimo...ve." - Charles Thibault

Optimove Customer Insights, Testimonials and Case Studies

Why is Optimove the best choice for Engagement Management?

How can Optimove enhance your Lifetime Value Management process?

What makes Optimove ideal for Loyalty Management?

Why is Optimove the best choice for Relationship Marketing?

What benefits does Optimove offer for Campaign Management?

What is Optimove?

Optimove is a Relationship Marketing Software as a service platform that drives measurable growth through targeted campaigns, measurement and optimization. It is suited for enterprises looking to use intelligent communications to understand and impact customer behavior.

It features Micro-segmentation, theme-guided analytics, single customer view, dynamic customer journeys, cross-channel campaign automation, behavior-triggered interaction, test vs control, self-optimizing campaigns and autonomous insight generation.

It allows to gain access to customer data, discover insights and identify customer engagement opportunities. It helps to plan, design and organize cross-channel journey unique to every customer. It helps to measure incremental impact of your campaigns and strategies and predict customer behavior. It provides deep customer insight and bridges gap between data science and marketing with actionable insights for continuous optimization of customer communications.

What is Optimove used for?

Optimove is a Customer Data Platform Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Lifetime Value Management and Loyalty Management .

What are the top features of Optimove?

Personalization, Micro customer segmenting and Dashboard are some of the top features of Optimove.

Who uses Optimove?

Optimove is used by Information Technology And Services, Accounting and Marketing And Advertising among other industries.

What are Optimove alternatives?

Hyland Governance, Openprise RevOps Performance Platform, MParticle and Tealium are popular alternatives for Optimove.

Where is Optimove located?

Optimove is headquartered at 217 West 21st St., 2nd Floor, New York, New York 10011, US.

29 buyers and buying teams have used Cuspera to assess how well Optimove solved their Customer Data Platform needs. Cuspera uses 10783 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

CUSTOMERS TESTIMONIALS
Optimove testimonial

Emma Rushe

Vice President of Performance Marketing

Sweaty Betty

Optimove empowers our internal teams to quickly execute and measure the things they want to do, to proactively influence customer behavior, to optimize the impact that their efforts are having over time and to easily showcase to management how their efforts are paying off. Testimonial By Emma Rushe
Optimove testimonial

Charles Thibault

Vice President, Analytics

IDT Corporation

Optimove has really excelled for us in terms of scope, scale and velocity. We are very happy with the level of service and responsiveness from Optimove. The reality is that we really wouldn’t be able to run our business without something like Optimove. Testimonial By Charles Thibault
Optimove testimonial

Nikki Patel

Director of CRM

Rush Street

Optimove makes it easy to customize our player messaging to a variety of different player segments, and to ensure that we are communicating in relevant ways with our entire player base. Its multi-channel campaign automation also helps us ensure that players are aware of everything we can offer them. Testimonial By Nikki Patel
CUSTOMERS TESTIMONIALS
Optimove testimonial

Emma Rushe

Vice President of Performance Marketing

Sweaty Betty

Optimove empowers our internal teams to quickly execute and measure the things they want to do, to proactively influence customer behavior, to optimize the impact that their efforts are having over time and to easily showcase to management how their efforts are paying off. Testimonial By Emma Rushe
Optimove testimonial

Charles Thibault

Vice President, Analytics

IDT Corporation

Optimove has really excelled for us in terms of scope, scale and velocity. We are very happy with the level of service and responsiveness from Optimove. The reality is that we really wouldn’t be able to run our business without something like Optimove. Testimonial By Charles Thibault
Optimove testimonial

Nikki Patel

Director of CRM

Rush Street

Optimove makes it easy to customize our player messaging to a variety of different player segments, and to ensure that we are communicating in relevant ways with our entire player base. Its multi-channel campaign automation also helps us ensure that players are aware of everything we can offer them. Testimonial By Nikki Patel
 

EGR Power 50 2025 Rankings Reveal 52% are Optimove Clients; Including 70% of the Top 10 - GlobeNewswire

Optimove announced that 52% of the EGR Power 50 Ranking 2025 and 70% of the Top 10 operators are its clients, highlighting its dominance in the iGaming and sports betting sectors. This recognition un...derscores the effectiveness of its Positionless Marketing Platform, which empowers marketers with AI-driven tools for personalized engagement, enhancing customer lifetime value.

Read on →
 

Holiday Extremes: Shoppers Like Email, But Are Showing Signs Of Marketing Fatigue

Magency Life, WeClub Malaysia, and 2up.io have chosen Optimove as their player engagement platform. The integration is live, enabling operators to create marketing campaigns based on player behavior.

Read on →
 

Optimove expands in APAC as 3 iGaming operators join its platform

Optimove has expanded its presence in the Asia Pacific region by onboarding three iGaming operatorsMagency Life, WeClub Malaysia, and 2up.ioas clients for its player engagement platform. This expansi...on follows the company's formal launch in the region and highlights its Positionless Marketing platform, which enhances marketing efficiency and supports scalable real-time marketing. Optimove's Ignite+ program further aids emerging operators with CRM guidance and insights.

Read on →

BetHog - Gaming

Optimove Ignite+ helped BetHog, a crypto casino, scale its personalized CRM quickly. The platform gave BetHog real-time data, creative tools, and optimization features in one place. BetHog used these... tools to engage players instantly. The solution supported fast growth and improved player engagement. Kyle Wachtel, CMO of BetHog, shared this experience.

Read on →

FireKeepers iCasino and Sportsbook - Hospitality

Optimove helped FireKeepers iCasino and Sportsbook cut churn by 4%. The platform made it easy to optimize bonuses and launch VIP programs in just days. FireKeepers used Optimove to improve player ret...ention and engagement. The solution focused on personalized marketing and customer journey automation. Results included faster campaign launches and better customer loyalty.

Read on →

Favbet - IGaming

Optimove's customer-led marketing platform helped Favbet automate and optimize player communications. Favbet now sends personalized messages to 50 player segments each week. These campaigns reach ove...r 150,000 players. Favbet credits Optimove for boosting their player marketing success. The platform supports mass personalization and automation for the iGaming industry.

Read on →

Introducing OptiGenie - Data Driven AI

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Peers used Optimove for engagement management and lifetime value management

Optimove Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.39/5

Read Reviews (337)
Analytics

4.17/5

Read Reviews (1310)
Custom Reports

4.11/5

Read Reviews (824)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.39/5

Read Reviews (337)
Analytics

4.17/5

Read Reviews (1310)
Custom Reports

4.11/5

Read Reviews (824)

Software Failure Risk Guidance

?

for Optimove

Overall Risk Meter

Low Medium High

Top Failure Risks for Optimove

Optimove Inc. News

Awards
 

Optimoves Positionless Marketing Wins Innovation of the Year at the European iGaming Awards - Yahoo Finance

Optimove's Positionless Marketing Platform won the Innovation of the Year award at the European iGaming Awards. This platform redefines marketing execution by eliminating traditional role-based barriers, allowing marketers to independently manage tasks with enhanced speed and efficiency. The platform's core capabilities include data-driven insights, instant creative asset generation, and automated campaign optimization. Recent product launches, such as AI Content Decisioning and Optimove Loyalty, further enhance its capabilities.

Product
 

Introducing Optimove Loyalty - Empowering Marketers to Reduce Bonus Dependency and Drive Long - Term Player Engagement

Optimove has launched Optimove Loyalty, a no-code product designed for iGaming and sports betting operators to reduce reliance on cash-led promotions. The product enables marketers to create gamified loyalty experiences independently, enhancing player engagement and protecting profit margins. Features include badges, virtual currencies, missions, and widgets, aligning with regulatory scrutiny and market differentiation needs.

Product
 

Introducing Optimove Loyalty Empowering Marketers to Reduce Bonus ...

Optimove has launched Optimove Loyalty, a no-code product designed for iGaming and sports betting operators. It enables marketers to create gamified loyalty experiences independently, reducing reliance on cash-led promotions. The product offers features like badges, virtual currencies, and missions to enhance player engagement and retention while protecting profit margins. Optimove Loyalty is currently in closed beta and part of the Optimove Gamify suite.

Product
 

Optimove Launches Comprehensive AI Marketing Tools Hub to Power Positionless Marketing - Yahoo Finance

Optimove has launched its AI Marketing Tools Hub, designed to enhance Positionless Marketing by providing marketers with curated AI tools. This hub enables faster execution, smarter decisions, and greater independence, allowing marketers to optimize workflows without relying on other teams. The initial launch includes 13 AI tools covering data analysis, creative content, and productivity, with ongoing updates planned.

Optimove Inc. Profile

Company Name

Optimove Inc.

Company Website

//optimove.com

HQ Location

217 West 21st St., 2nd Floor, New York, New York 10011, US

Employees

101-250

Social

Financials

SERIES A