Overview: EKM and Salesforce B2C Commerce as E-Commerce Platform Category solutions.
Choosing between EKM and Salesforce B2C Commerce depends on your business needs. EKM excels in loyalty management and is tailored for large enterprises in IT services. It offers strong customer acquisition capabilities with a focus on social media. Salesforce B2C Commerce shines with comprehensive merchandising and engagement management features ideal for diverse industries. Its robust support infrastructure and adaptability make it suitable for businesses of various sizes seeking enhanced customer relationships and global market expansion.
EKM: EKM is an eCommerce platform for UK businesses, offering customizable themes, order processing tools, and marketing features. The software includes SEO, email marketing, and live chat options.
Salesforce B2C Commerce: Salesforce-B2C-Commerce helps reach goals faster and unlock new revenue. Commerce is powered everywhere with AI for automation and flexibility.
EKM and Salesforce B2C Commerce: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
EKM supports loyalty management and social media communication, focusing on increasing customer acquisition. read more →
Salesforce B2C Commerce offers robust engagement and merchandising capabilities, enhancing marketing efforts. read more →
Business Goals
EKM helps businesses acquire new customers and boost sales through improved social media presence. read more →
Salesforce B2C Commerce is designed to enhance relationships and support international market entry. read more →
Core Features
EKM stands out with custom reports and data import/export features, aiding in extensive data management. read more →
Salesforce B2C Commerce offers advanced AI capabilities and robust integration options for diverse operations. read more →
Vendor Support
EKM provides 24/7 support with chat assistance, offering essentials for operational continuity. read more →
Salesforce B2C Commerce provides comprehensive 24/7 support across multiple channels, ensuring reliability. read more →
Segments and Industries
EKM is favored by large enterprises in IT, extending its services efficiently to industrial engineering sectors. read more →
Salesforce B2C Commerce serves a wide array of segments, from large enterprises to small businesses across many industries. read more →
Operational Alignment
EKM is tailored for large companies with complex IT operations, integrating seamlessly into their workflows. read more →
Salesforce B2C Commerce accommodates varied operational scales, fitting well in environments aiming for geographical expansion. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
EKM in Action: Unique Use Cases
What benefits does EKM offer for Loyalty Management?
How does EKM address your Products & Pricelist Management Challenges?
Salesforce B2C Commerce in Action: Unique Use Cases
How can Salesforce B2C Commerce optimize your Engagement Management Workflow?
How does Salesforce B2C Commerce address your Advertisement Challenges?
Why is Salesforce B2C Commerce the best choice for Contact List Management?
What Are the key features of Salesforce B2C Commerce for Merchandising?
How can Salesforce B2C Commerce optimize your Communication Management Workflow?
Integrations
Few EKM Integrations
Few Salesforce B2C Commerce Integrations
News
Latest Salesforce B2C Commerce News
CrowdStrike and Salesforce Partner to Secure AI-Powered Business
Salesforce and CrowdStrike have formed a strategic partnership to enhance the security of AI-powered business applications. This collaboration integrates CrowdStrike's Falcon Shield with Salesforce Security Center, providing enhanced visibility and protection for AI agents and applications. The partnership aims to secure AI-driven enterprises by offering features like automatic threat containment and real-time remediation through Slack.
