Overview: EKM and Salesforce B2C Commerce as E-Commerce Platform Category solutions.
Choosing between EKM and Salesforce B2C Commerce depends on your business needs. EKM excels in loyalty management and is tailored for large enterprises in IT services. It offers strong customer acquisition capabilities with a focus on social media. Salesforce B2C Commerce shines with comprehensive merchandising and engagement management features ideal for diverse industries. Its robust support infrastructure and adaptability make it suitable for businesses of various sizes seeking enhanced customer relationships and global market expansion.
EKM: EKM is an eCommerce platform for UK businesses, offering customizable themes, order processing tools, and marketing features. The software includes SEO, email marketing, and live chat options.
Salesforce B2C Commerce: Salesforce-B2C-Commerce helps reach goals faster and unlock new revenue. Commerce is powered everywhere with AI for automation and flexibility.
EKM and Salesforce B2C Commerce: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
EKM supports loyalty management and social media communication, focusing on increasing customer acquisition. read more →
Salesforce B2C Commerce offers robust engagement and merchandising capabilities, enhancing marketing efforts. read more →
Business Goals
EKM helps businesses acquire new customers and boost sales through improved social media presence. read more →
Salesforce B2C Commerce is designed to enhance relationships and support international market entry. read more →
Core Features
EKM stands out with custom reports and data import/export features, aiding in extensive data management. read more →
Salesforce B2C Commerce offers advanced AI capabilities and robust integration options for diverse operations. read more →
Vendor Support
EKM provides 24/7 support with chat assistance, offering essentials for operational continuity. read more →
Salesforce B2C Commerce provides comprehensive 24/7 support across multiple channels, ensuring reliability. read more →
Segments and Industries
EKM is favored by large enterprises in IT, extending its services efficiently to industrial engineering sectors. read more →
Salesforce B2C Commerce serves a wide array of segments, from large enterprises to small businesses across many industries. read more →
Operational Alignment
EKM is tailored for large companies with complex IT operations, integrating seamlessly into their workflows. read more →
Salesforce B2C Commerce accommodates varied operational scales, fitting well in environments aiming for geographical expansion. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
EKM in Action: Unique Use Cases
How efficiently Does EKM manage your Loyalty Management?
What benefits does EKM offer for Products & Pricelist Management?
Salesforce B2C Commerce in Action: Unique Use Cases
What benefits does Salesforce B2C Commerce offer for Engagement Management?
Why is Salesforce B2C Commerce the best choice for Advertisement?
What makes Salesforce B2C Commerce ideal for Contact List Management?
What benefits does Salesforce B2C Commerce offer for Merchandising?
How does Salesforce B2C Commerce facilitate Communication Management?
Integrations
Few EKM Integrations
Few Salesforce B2C Commerce Integrations
News
Latest Salesforce B2C Commerce News
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Shoe Carnival adopted Salesforce's Composable Storefront to improve its digital storefront, achieving a 39 basis-point increase in conversion rates. The solution enabled Shoe Carnival's team to focus on customer experience while leveraging Salesforce's technology for operational efficiency and reduced technical debt.
