Overview: EKM and Easyship as E-Commerce Platform Category solutions.

EKM and Easyship are leading E-Commerce Platform solutions tailored to different business needs. EKM excels in social media and communication management, ideal for businesses prioritizing customer engagement and digital presence. Easyship is better suited for companies focusing on robust sales processes and international market expansion. Both offer strong vendor support, but Easyship provides more extensive 24/7 service options. While EKM shines in the IT sector, Easyship caters broadly to retail and fashion industries, highlighting its versatility across different operational environments.

EKM: EKM is an eCommerce platform for UK businesses, offering customizable themes, order processing tools, and marketing features. The software includes SEO, email marketing, and live chat options.

Easyship: Easyship compares shipping rates and couriers. Shipping labels and international documents are easily generated.

EKM and Easyship: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

EKM supports capabilities like loyalty management and communication, essential for engaging customers and strengthening brand connections. read more →

Easyship boosts sales document and proposal management, making it easy for teams to handle quotes and track customer communications efficiently. read more →

Business Goals

EKM targets goals like acquiring customers and enhancing relationships, aiming at increasing revenue through improved customer interaction. read more →

Easyship helps businesses increase sales and enter new markets, driving growth and expanding their reach both locally and internationally. read more →

Core Features

EKM's standout features include custom reports and data export, useful for businesses that value analytics and data-driven decisions. read more →

Easyship offers powerful integration capabilities and data import features, perfect for users requiring seamless connectivity across platforms. read more →

Vendor Support

EKM provides 24/7 support and chat assistance, ready to meet users' needs whenever issues arise. read more →

Easyship delivers extensive 24/7 support, with strong phone and email options, aiding users who need constant assistance. read more →

Segments and Industries

EKM predominantly serves the IT sector and large enterprises, aligning with businesses focused on tech-driven solutions. read more →

Easyship caters to retail, apparel, and diverse industries, appealing to enterprises that frequent market adaptability and customer satisfaction. read more →

Operational Alignment

EKM fits into operations of companies using social media and user content to engage audiences, suiting digital-focused enterprises. read more →

Easyship integrates smoothly into firms using email and offline channels, suitable for operations requiring varied communication modes. read more →