Zoey Overview
Zoey is a B2B e-commerce platform specifically tailored for wholesalers, dealers, brands, and franchises aiming for growth. It facilitates seamless transitions to online sales, offering built-in sales tools that eliminate the need for additional add-ons. Zoey’s platform supports business expansion by providing data-driven solutions that modernize and optimize management processes. Notably, it helps businesses automate operations, enhancing efficiency in handling large-scale transactions characteristic of wholesale distribution. Through its intuitive interface, Zoey empowers businesses to focus on strategy rather than technical integration, ensuring a swift adaptation to the digital marketplace.
Use Cases
Customers recommend Proposal & Quote Management, Order Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Zoey.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zoey.
Zoey Use-Cases and Business Priorities: Customer Satisfaction Data
Zoey's features include Personalization, Micro Customer Segmenting, Ticketing, etc. and Zoey support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Zoey analytics capabilities include Analytics, and Custom Reports.
Reviews
"There have been two main benefits to using Zoey – internal efficiency, allowing us to grow without increasing manpower; and a better platform for our sales team." - Erik Lorenz
Peer review evidence (same sources as the product rating summary)
"...: Segment your customers to offer them different pricing, shipping, payment, catalog items, and content Request a Quote: Allow customers to inquire about pricing for a particular order before purchasing great for acquiring new customers, especially when your pricing model is proprietary information Robust Analytics: Dig deep into what s driving your eCommerce business so you can focus on what is making you a success ..." Zoey Launches B2B Order Portal Theme
"...Store Credit expands the flexibility for our sellers of how they manage orders that are returned or. ..." Trusted B2B/Wholesale eCommerce Platform with Mobile App
"...Finally, Griffin has touted Zoey s support team as helpful for getting the job done...." Case Study Burt Process Equipment
Zoey, ShippingEasy, ShipStation, EZOfficeInventory, Ecwid, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Zoey provides a comprehensive solution for B2B sales and business automation, trusted by wholesalers, dealers, brands, and franchises. Companies seeking to grow their B2B ecommerce and sales rely on Zoey.
Popular Business Setting
for Zoey
Top Industries
- Wholesale
- Retail
- Food & Beverages
Popular in
- Mid Market
- Small Business
- Enterprise
Zoey is popular in Wholesale, Retail, and Food & Beverages and is widely used by Mid Market, Small Business, and Enterprise.
Zoey Customer wins, Customer success stories, Case studies
What Are the key features of Zoey for Proposal & Quote Management?
How efficiently Does Zoey manage your Order Management?
How does Zoey address your Helpdesk Management Challenges?
How does Zoey facilitate Products & Pricelist Management?
What makes Zoey ideal for Merchandising?
11 buyers and buying teams have used Cuspera to assess how well Zoey solved their E-Commerce Platform needs. Cuspera uses 1098 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
There have been two main benefits to using Zoey – internal efficiency, allowing us to grow without increasing manpower; and a better platform for our sales team. Testimonial By Erik Lorenz |
|
Your software is reliable. I sleep better. Testimonial By Chris Griffin |
|
The conversion from Magento 1 to Zoey was really great, worked well, and told me right off the bat that Zoey was a solid platform, and easy to work with. I really appreciate Zoey. Testimonial By Sean Connolly |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Erik Lorenz Chief Information Officer ManaMed |
There have been two main benefits to using Zoey – internal efficiency, allowing us to grow without increasing manpower; and a better platform for our sales team. Testimonial By Erik Lorenz |
|
Chris Griffin Web Development Manager Burt Process Equipment |
Your software is reliable. I sleep better. Testimonial By Chris Griffin |
|
Sean Connolly website administrator Real Goods |
The conversion from Magento 1 to Zoey was really great, worked well, and told me right off the bat that Zoey was a solid platform, and easy to work with. I really appreciate Zoey. Testimonial By Sean Connolly |
Introducing the Zoey Customer Relationship Management (CRM)
Frequently Asked Questions(FAQ)
for Zoey
What is Zoey?
Zoey is a B2B eCommerce platform for Wholesalers to manage bulk orders, unique customer-based pricing, product catalogs and more. It also supports Franchisees and Dealers with an online portal for placing orders and managing inventory. Zoey is also available as a mobile application on iOS/iPad and Android for sales teams to capture orders and create quotes or look up product information and inventory, while on the go.
Zoey’s B2B eCommerce features include a Visual Design editor which is the website builder tool that uses pre-built blocks for creating the website. The software also enables providing for B2C customers, in addition to B2B customers, to make purchases using self-service tools, and special login access for customers with special pricing to be able to view it. The software enables permission controls for access restrictions in product views, content pages and payment and shipping options.
A few of the other features include an Order portal for wholesale customers to place orders, a Sales quotes option for helping customers to raise draft orders or quotes before confirming order placement, an Accounts feature for enabling a group of users from the company to share workflows, such as order approvals, spending limits and such.
What is Zoey used for?
What are the top features of Zoey?
Who uses Zoey?
What are Zoey alternatives?
Where is Zoey located?
Peers used Zoey for proposal & quote management and order management
Zoey Competitors
Zoey Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (35) |
| Custom Reports | Read Reviews (161) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (35) |
| Custom Reports | Read Reviews (161) |
Zoey Integrations
Zoey integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Zoey
Overall Risk Meter
Top Failure Risks for Zoey
Zoey, LLC News
Zoey CRM Update: Log Activity Conducted with Your Accounts
Zoey has introduced a new feature allowing B2B businesses to manage multiple shipments for a single order with split-quote shipping rates. This update simplifies handling complex orders by breaking them into manageable shipments, enhancing operational efficiency.
Zoey Adds Support for Shop on Meta Platforms (Facebook, Instagram)
Zoey has enhanced its platform by adding support for managing multiple shipments for a single order, including split-quote shipping rates. This update aims to assist B2B businesses in handling complex orders that require multiple shipments.
Other Zoey Updates for Q3 2025
Zoey has introduced several updates, including a new Klaviyo integration, Okta-powered single sign-on for Zoey Storefront, and various feature enhancements. These updates aim to improve payment processing, order management, and user interface elements, enhancing the overall functionality and user experience for sellers.
Reports Line-Up Grows, Adds New Capabilities
Zoey has expanded its B2B ecommerce reporting suite with new features and enhanced controls. Sellers can now filter reports by specific attributes, access additional data points like cost columns in Ordered Product Totals, and use new grouping options in Products Ordered and Sales Tax reports. Accounts Receivable reports now include an As Of date selector for point-in-time analysis.
Zoey, LLC Profile
Company Name
Zoey, LLC
Company Website
https://www.zoey.com/HQ Location
315 W 36th St, New York, 10018, US
Employees
11-50
Social
Financials
PRIVATE
