Zoey Overview

Zoey is a B2B e-commerce platform specifically tailored for wholesalers, dealers, brands, and franchises aiming for growth. It facilitates seamless transitions to online sales, offering built-in sales tools that eliminate the need for additional add-ons. Zoey’s platform supports business expansion by providing data-driven solutions that modernize and optimize management processes. Notably, it helps businesses automate operations, enhancing efficiency in handling large-scale transactions characteristic of wholesale distribution. Through its intuitive interface, Zoey empowers businesses to focus on strategy rather than technical integration, ensuring a swift adaptation to the digital marketplace.

Use Cases

Customers recommend Proposal & Quote Management, Order Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Zoey.

Other use cases:

  • Products & Pricelist Management
  • Merchandising
  • Sending & Publishing Communications
  • Account Management
  • Promotion Management
  • Content Management
  • Advertisement
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Zoey.

Other priorities:

  • Enhance Customer Relationships
  • Launch New Products
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Visibility
  • Improve Digital And Social Presence
  • Improve ROI
  • Grow Market Share
See all business priorities See less business priorities

Zoey Use-Cases and Business Priorities: Customer Satisfaction Data

Zoey's features include Personalization, Micro Customer Segmenting, Ticketing, etc. and Zoey support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Zoey analytics capabilities include Analytics, and Custom Reports.

Reviews

"Your software is reliable. I sleep better." - Chris Griffin

Zoey, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Zoey provides a comprehensive solution for B2B sales and business automation, trusted by wholesalers, dealers, brands, and franchises. Companies seeking to grow their B2B ecommerce and sales rely on Zoey.

Popular Business Setting

for Zoey

Top Industries

  • Wholesale
  • Retail
  • Food & Beverages

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Zoey is popular in Wholesale, Retail, and Food & Beverages and is widely used by Mid Market, Small Business, and Enterprise.

Zoey Customer wins, Customer success stories, Case studies

Why is Zoey the best choice for Proposal & Quote Management?

Why is Zoey the best choice for Order Management?

How efficiently Does Zoey manage your Helpdesk Management?

What makes Zoey ideal for Products & Pricelist Management?

What solutions does Zoey provide for Merchandising?

11 buyers and buying teams have used Cuspera to assess how well Zoey solved their E-Commerce Platform needs. Cuspera uses 1098 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

CUSTOMERS TESTIMONIALS
Zoey testimonial

Chris Griffin

Web Development Manager

Burt Process Equipment
Your software is reliable. I sleep better. Testimonial By Chris Griffin
Zoey testimonial

Mike Kasdorf

Director

Backyard Nature Products
The opportunity to drive traffic, whether existing B2B customers, new B2B customers, or new retail buyers, is huge. We’re already seeing a wonderful return on our investment. Testimonial By Mike Kasdorf
Zoey testimonial

Joan Van Veen

VP of Marketing

Professional Medical Fulfillment
We’ve done no ads or anything and still sales are up 45 percent since the launch of our Zoey website. It’s really phenomenal. Testimonial By Joan Van Veen
CUSTOMERS TESTIMONIALS
Zoey testimonial

Chris Griffin

Web Development Manager

Burt Process Equipment
Your software is reliable. I sleep better. Testimonial By Chris Griffin
Zoey testimonial

Mike Kasdorf

Director

Backyard Nature Products
The opportunity to drive traffic, whether existing B2B customers, new B2B customers, or new retail buyers, is huge. We’re already seeing a wonderful return on our investment. Testimonial By Mike Kasdorf
Zoey testimonial

Joan Van Veen

VP of Marketing

Professional Medical Fulfillment
We’ve done no ads or anything and still sales are up 45 percent since the launch of our Zoey website. It’s really phenomenal. Testimonial By Joan Van Veen

Real Goods - Retail - Retail

Real Goods needed a stronger ecommerce platform to support their growth. They chose Zoey for its modern features and ability to scale. Zoey helped Real Goods meet both current and future ecommerce ne...eds. The new solution enabled Real Goods to continue expanding their business online. The case highlights the importance of robust ecommerce tools for retail growth.

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Burt Process Equipment - Manufacturing - Manufacturing

Burt Process Equipment chose Zoey for a better B2B ecommerce solution. They needed a platform that could support their growth. Zoey helped them save time and money. The new system made their online s...ales process easier. Burt Process Equipment now has more room to expand their business online.

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Egal - Consumer Goods - Consumer Goods

Egal used Zoey’s ecommerce platform to launch their sanitary products business. They made sanitary products easy to access in bathrooms with a simple, friendly format. Zoey powered both their online ...store and their main website. This helped Egal present their products and capture sales online. Egal’s debut with Zoey supported their mission of empowering equality.

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Egal Pads, Inc. - Consumer Goods - Consumer Goods

Zoey’s eCommerce platform helped Egal Pads, Inc. launch their B2B business. Egal Pads needed flexible pricing, distributor management, and API integration with their California warehouse. Zoey’s orde...ring portal made account requests and commission tracking easy for distributors. The platform saved Egal Pads money by reducing the need for extra staff and outside web design. Zoey’s customer service and platform flexibility supported Egal Pads’ rapid growth and remote operations.

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Ceramo - Wholesale - Wholesale

Zoey helps Ceramo's sales team manage online orders. Ceramo uses Zoey's sales rep app in the field. Customers can start orders on Ceramo's website. The sales team keeps control over the order process.... Ceramo has been in business for over 70 years. Zoey supports both sales reps and customers with easy order creation.

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Milkhouse Candle Co. - Consumer Goods - Consumer Goods

Milkhouse Candle Co. uses Zoey to sell to both B2B and B2C customers from one store. Their sales reps use the Zoey app to make phone orders faster. This helps them serve different types of buyers eas...ily. The Zoey platform supports both business and consumer sales in one place. The company can handle more orders with less effort.

Read on →

Introducing the Zoey Customer Relationship Management (CRM)

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zoey

What is Zoey?

Zoey is a B2B eCommerce platform for Wholesalers to manage bulk orders, unique customer-based pricing, product catalogs and more. It also supports Franchisees and Dealers with an online portal for placing orders and managing inventory. Zoey is also available as a mobile application on iOS/iPad and Android for sales teams to capture orders and create quotes or look up product information and inventory, while on the go.

Zoey’s B2B eCommerce features include a Visual Design editor which is the website builder tool that uses pre-built blocks for creating the website. The software also enables providing for B2C customers, in addition to B2B customers, to make purchases using self-service tools, and special login access for customers with special pricing to be able to view it. The software enables permission controls for access restrictions in product views, content pages and payment and shipping options.

A few of the other features include an Order portal for wholesale customers to place orders, a Sales quotes option for helping customers to raise draft orders or quotes before confirming order placement, an Accounts feature for enabling a group of users from the company to share workflows, such as order approvals, spending limits and such.

What is Zoey used for?

Zoey is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Proposal & Quote Management, Order Management and Helpdesk Management .

What are the top features of Zoey?

Personalization, Micro customer segmenting and Ticketing are some of the top features of Zoey.

Who uses Zoey?

Zoey is used by Wholesale, Retail and Food & Beverages among other industries.

What are Zoey alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for Zoey.

Where is Zoey located?

Zoey is headquartered at 315 W 36th St, New York, 10018, US.
lightning

Peers used Zoey for proposal & quote management and order management

Zoey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (35)
Custom Reports

4.37/5 ★

Read Reviews (161)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (35)
Custom Reports

4.37/5 ★

Read Reviews (161)

Zoey Integrations

Zoey integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.47/5 ★

Read Reviews (41)
Data Import

4.18/5 ★

Read Reviews (95)

ShipStation

4.71 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Livechat

4.59 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

CartStack

4.26 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Zoey

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoey

Zoey, LLC News

Product

Zoey CRM Update: Log Activity Conducted with Your Accounts

Zoey has introduced a new feature allowing B2B businesses to manage multiple shipments for a single order with split-quote shipping rates. This update simplifies handling complex orders by breaking them into manageable shipments, enhancing operational efficiency.

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Product

Zoey Adds Support for Shop on Meta Platforms (Facebook, Instagram)

Zoey has enhanced its platform by adding support for managing multiple shipments for a single order, including split-quote shipping rates. This update aims to assist B2B businesses in handling complex orders that require multiple shipments.

Read more →
Product

Other Zoey Updates for Q3 2025

Zoey has introduced several updates, including a new Klaviyo integration, Okta-powered single sign-on for Zoey Storefront, and various feature enhancements. These updates aim to improve payment processing, order management, and user interface elements, enhancing the overall functionality and user experience for sellers.

Read more →
Product

Reports Line-Up Grows, Adds New Capabilities

Zoey has expanded its B2B ecommerce reporting suite with new features and enhanced controls. Sellers can now filter reports by specific attributes, access additional data points like cost columns in Ordered Product Totals, and use new grouping options in Products Ordered and Sales Tax reports. Accounts Receivable reports now include an As Of date selector for point-in-time analysis.

Read more →

Zoey, LLC Profile

Company Name

Zoey, LLC

Company Website

https://www.zoey.com/

HQ Location

315 W 36th St, New York, 10018, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE