Zoey Overview

This is a summary of the comprehensive capabilities and benefits of Zoey based on over 1098 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Zoey, Omnyfy, Oracle CX Commerce, Adobe Commerce, Neto, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Zoey is right for your needs? Our Cuspera AI engine can evaluate how Zoey fits your specific business needs, industry, and context. Get your personalized assessment report today.

Zoey supports business activities such as:

  • Proposal & Quote Management
  • Order Management
  • Helpdesk Management
  • Products & Pricelist Management
  • Merchandising

Zoey can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Launch New Products, Scale Best Practices, etc. As a solution, Zoey's capabilities include Personalization, Micro Customer Segmenting, Ticketing, etc.

Zoey Wholesale Vertical is its biggest customer base.

Reviews

"We’ve done no ads or anything and still sales are up 45 percent since the launch of our Zoey website. It’s really phenomenal. " - Joan Van Veen

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Zoey solved their E-Commerce Platform needs. Cuspera uses 1098 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Zoey.

Other priorities:

  • Enhance Customer Relationships
  • Launch New Products
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Visibility
  • Improve Digital And Social Presence
  • Improve ROI
  • Grow Market Share
See all business priorities See less business priorities

Use Cases

Peers recommend Proposal & Quote Management , Order Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Zoey.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Proposal & Quote Management

4.58/5 ★

Read Reviews (59)

"...For accounts that need a helping hand or are not acclimated to web ordering, Sales Quotes provides a tool that allows sales and customer service to assist customers...." An Overview of Zoey's Key Features
Order Management

4.73/5 ★

Read Reviews (31)

"...Zoey s order portal reduces collecting orders and managing inventory to a few minutes of work ..." Case Study Commonwealth Packaging Company
Helpdesk Management

4.57/5 ★

Read Reviews (19)

"...Since they had to rely on external support to manage their open-source software, they were paying for help supporting servers, as well as keeping software up to date. ..." Case Study Professional Medical Fulfillment
PEER EXPERIENCES
Proposal & Quote Management

4.58/5 ★

Read Reviews (59)

"...For accounts that need a helping hand or are not acclimated to web ordering, Sales Quotes provides a tool that allows sales and customer service to assist customers...." An Overview of Zoey's Key Features
Order Management

4.73/5 ★

Read Reviews (31)

"...Zoey s order portal reduces collecting orders and managing inventory to a few minutes of work ..." Case Study Commonwealth Packaging Company
Helpdesk Management

4.57/5 ★

Read Reviews (19)

"...Since they had to rely on external support to manage their open-source software, they were paying for help supporting servers, as well as keeping software up to date. ..." Case Study Professional Medical Fulfillment

31+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1098 insights from peers and experts to help you assess how these Zoey use cases fit your E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Joan Van Veen

VP of Marketing

Professional Medical Fulfillment

We’ve done no ads or anything and still sales are up 45 percent since the launch of our Zoey website. It’s really phenomenal. Testimonial By Joan Van Veen

Chris Griffin

Web Development Manager

Burt Process Equipment

Your software is reliable. I sleep better. Testimonial By Chris Griffin

Mike Kasdorf

Director

Backyard Nature Products

The opportunity to drive traffic, whether existing B2B customers, new B2B customers, or new retail buyers, is huge. We’re already seeing a wonderful return on our investment. Testimonial By Mike Kasdorf
CUSTOMERS TESTIMONIALS

Joan Van Veen

VP of Marketing

Professional Medical Fulfillment

We’ve done no ads or anything and still sales are up 45 percent since the launch of our Zoey website. It’s really phenomenal. Testimonial By Joan Van Veen

Chris Griffin

Web Development Manager

Burt Process Equipment

Your software is reliable. I sleep better. Testimonial By Chris Griffin

Mike Kasdorf

Director

Backyard Nature Products

The opportunity to drive traffic, whether existing B2B customers, new B2B customers, or new retail buyers, is huge. We’re already seeing a wonderful return on our investment. Testimonial By Mike Kasdorf

Case Studies

COMPANY CASE STUDIES
Case Study Burt Process Equipment

How Shifting from a custom platform to Zoey has led to major time and cost savings for Burt Process Equipment

Read More
Case Study Commonwealth Packaging Company

Zoey’s order portal reduces collecting orders and managing inventory to a few minutes of work for Commonwealth Packaging

Read More
Case Study Professional Medical Fulfillment

Better tools for customers and salespeople provides a dramatic sales lift for PMF

Read More

Frequently Asked Questions(FAQ)

for Zoey

What is Zoey?

Zoey is a B2B eCommerce platform for Wholesalers to manage bulk orders, unique customer-based pricing, product catalogs and more. It also supports Franchisees and Dealers with an online portal for placing orders and managing inventory. Zoey is also available as a mobile application on iOS/iPad and Android for sales teams to capture orders and create quotes or look up product information and inventory, while on the go.

What is Zoey used for?

Zoey is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Proposal & Quote Management, Order Management and Helpdesk Management .

What are the top features of Zoey?

Personalization, Micro customer segmenting and Ticketing are some of the top features of Zoey.

Who uses Zoey?

Zoey is used by Wholesale, Retail and Food & Beverages among other industries.

What are Zoey alternatives?

Omnyfy, Oracle CX Commerce, Adobe Commerce and Neto are popular alternatives for Zoey.

Where is Zoey located?

Zoey is headquartered at 315 W 36th St, New York, 10018, US.

Popular Business Setting

for Zoey

Top Industries

  • Wholesale
  • Retail
  • Food & Beverages

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Zoey to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Zoey

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.44/5 ★

Read Reviews (58)
Micro customer segmenting

4.61/5 ★

Read Reviews (20)
Ticketing

4.01/5 ★

Read Reviews (16)
SEO

4.09/5 ★

Read Reviews (11)
Recording

4.20/5 ★

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Personalization

4.44/5 ★

Read Reviews (58)
Micro customer segmenting

4.61/5 ★

Read Reviews (20)
Ticketing

4.01/5 ★

Read Reviews (16)
SEO

4.09/5 ★

Read Reviews (11)
Recording

4.20/5 ★

Read Reviews (8)

IT and Other Capabilities

for Zoey

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.47/5 ★

Read Reviews (41)
Data Import

4.18/5 ★

Read Reviews (95)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.47/5 ★

Read Reviews (41)
Data Import

4.18/5 ★

Read Reviews (95)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.35/5 ★

Read Reviews (155)
Chat Support

4.32/5 ★

Read Reviews (14)
Phone Support

4.32/5 ★

Read Reviews (14)
Email Support

4.16/5 ★

Read Reviews (15)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.35/5 ★

Read Reviews (155)
Chat Support

4.32/5 ★

Read Reviews (14)
Phone Support

4.32/5 ★

Read Reviews (14)
Email Support

4.16/5 ★

Read Reviews (15)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (35)
Custom Reports

4.37/5 ★

Read Reviews (161)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.51/5 ★

Read Reviews (35)
Custom Reports

4.37/5 ★

Read Reviews (161)

Software Failure Risk Guidance

?

for Zoey

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoey

Vendor Profile Details

Company Name

Zoey

Company Website

https://www.zoey.com/

HQ Location

315 W 36th St, New York, 10018, US

Employees

11-50

Social

Financials

PRIVATE