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Digimind Social Listening vs Qualtrics Connect: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Digimind Social Listening vs. Qualtrics Connect is based on a specific set of business needs and context. The comparison uses 2866 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Digimind Social Listening and Qualtrics Connect

Digimind Social Listening, Qualtrics Connect, Brandwatch Consumer Research, BrandMentions, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Digimind Social Listening covers Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Competitive Intelligence with Social Media, etc.

Qualtrics Connect focuses on Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with Social Media, Workflow Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Digimind Social Listening

Focus area

Software Failure Risk

  • medium

logo Qualtrics Connect

Focus area

Software Failure Risk

  • medium

About

The Leading Social Media Listening and Analytics Solution

Digitally engage with the customers across channels to improve customer experience

Age

1998

2002

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

45

56

Total Goals
(we found evidences for)

13

8

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

monitoring social media

engaging on social media

managing social media account

scheduling post to social media


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications


competitive intelligence



reputation management


campaign management

campaign analytics



social media marketing



content management

content publishing




generation of new leads


loyalty management

identify target customers


customer feedback management


conversion management


talk track creation


training & onboarding


workflow management


helpdesk management


knowledge management



contact list management



sales call management



relationship marketing



touchpoint management


performance management


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Enhance customer relationships

  • Improve brand engagement

  • Improve ROI

  • Acquire customers

  • Enter new markets internationally or locally

  • Grow market share

  • Establish thought leadership

  • Build brand awareness

  • Scale best practices

  • Improve efficiency

  • Improve internal communications

  • Shorten ramp up time

  • See 10 more
  • Enhance customer relationships

  • Improve digital and social presence

  • Acquire customers

  • Improve brand engagement

  • Build brand awareness

  • Grow market share

  • Increase sales & revenue

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • social media

  • mobile

  • mobile app

  • chat

  • Twitter

  • Facebook

  • phone calls

  • website

  • user generated content

  • blogs

  • e-mail

  • omnichannel

  • Instagram

  • Whatsapp

  • text SMS

  • video

  • games

  • See 14 more
  • social media

  • mobile

  • mobile app

  • chat

  • Twitter

  • Facebook

  • phone calls

  • website

  • user generated content

  • blogs

  • e-mail

  • omnichannel

  • Instagram

  • Whatsapp

  • text SMS

  • video

  • games

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting