govDelivery Overview
GovDelivery by Granicus accelerates audience growth and connects via email, social, or text. The Granicus Network includes 300 million citizens who opted into government messages.
Use Cases
Customers recommend Engagement Management, Communication Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using govDelivery.
Business Priorities
Improve Internal Communications and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using govDelivery.
govDelivery Use-Cases and Business Priorities: Customer Satisfaction Data
govDelivery works with different mediums / channels such as E-Mail. Text SMS. Social Media etc.
govDelivery's features include Alerts: Popups & Notifications, Templates, and Personalization. and govDelivery support capabilities include 24/7 Support, Email Support, Phone Support, etc. also govDelivery analytics capabilities include Custom Reports, and Analytics.
Reviews
"govDelivery has been reliable in our everyday operations, but also in crisis. Our citizens love that they can hear from us via text." - Meadow Bailey
govDelivery, Digimind Social Listening, Talkwalker Analytics, DBxtra, Locowise, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for govDelivery
Top Industries
- Financial Services
- Government Administration
- Transportation/Trucking/Railroad
Popular in
- Small Business
- Large Enterprise
govDelivery is popular in Financial Services, Government Administration, and Transportation/Trucking/Railroad and is widely used by Small Business, and Large Enterprise,
Comprehensive Insights on govDelivery Use Cases
Why is govDelivery the best choice for Engagement Management?
What solutions does govDelivery provide for Communication Management?
How efficiently Does govDelivery manage your Competitive Intelligence?
11+ more Business Use Cases
8 buyers and buying teams have used Cuspera to assess how well govDelivery solved their Conversion Rate Optimization needs. Cuspera uses 272 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
govDelivery has been reliable in our everyday operations, but also in crisis. Our citizens love that they can hear from us via text. Testimonial By Meadow Bailey |
|
Granicus helps us centralize our communications with residents. It’s user-friendly and helps residents easily find key information they need to to do business with Clay County. Testimonial By Samantha Radomski |
|
Using the metrics and data in govDelivery, we can effectively craft and tailor messages to reach our audience the way they want to be reached with the information they want to know. Testimonial By Doug Bear |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Meadow Bailey Communications Director Alaska |
govDelivery has been reliable in our everyday operations, but also in crisis. Our citizens love that they can hear from us via text. Testimonial By Meadow Bailey |
|
Samantha Radomski Administrative and Web Content Specialist Clay County |
Granicus helps us centralize our communications with residents. It’s user-friendly and helps residents easily find key information they need to to do business with Clay County. Testimonial By Samantha Radomski |
|
Doug Bear Communications Manager Kitsap County |
Using the metrics and data in govDelivery, we can effectively craft and tailor messages to reach our audience the way they want to be reached with the information they want to know. Testimonial By Doug Bear |
Case Studies
CASE STUDY King County Elections (KCE)
CASE STUDY Perry Township, OH
CASE STUDY Mount Vernon, WA
CASE STUDY City of Dunedin, Florida
CASE STUDY City of Hartford, CT
CASE STUDY City of Olathe, Kansas
Peers used govDelivery for engagement management and communication management
govDelivery Competitors
govDelivery Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (30) |
| Analytics | Read Reviews (4) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (30) |
| Analytics | Read Reviews (4) |
Software Failure Risk Guidance
?for govDelivery
Overall Risk Meter
Top Failure Risks for govDelivery
GRANICUS, Inc News
Granicus launches Government Experience Agent (GXA), marking a new era of AI-powered ...
Granicus has launched the Government Experience Agent (GXA), an AI-powered digital agent designed to enhance public service interactions. GXA leverages proprietary public sector data to deliver accurate, compliant, and contextually relevant responses. It integrates with Granicus' Government Experience Cloud, providing real-time insights and optimizing government services. This innovation sets a new standard for digital public service, enhancing trust and reducing costs.
Granicus CEO: Proprietary Data Is 'Secret Sauce' for AI Chatbots
Granicus has launched its first AI chatbot, the Government Experience Agent (GXA), designed to enhance customer service for local public agencies. The chatbot leverages Granicus' proprietary data from over 7,000 customers, providing precise, context-specific information on issues like permits and licensing. CEO Mark Hynes emphasizes the unique advantage of using their extensive anonymized digital interactions, setting GXA apart from generic chatbots.
AWS Recognizes Granicus With Government Competency Designation - ExecutiveBiz
Granicus earned the AWS Government Competency designation, recognizing its expertise in delivering cloud-based citizen experience solutions for government agencies. This award highlights Granicus' advanced technical capabilities and proven success in supporting public sector efficiency, innovation, and digital transformation through its AI-powered platform.
Granicus Achieves AWS Government Competency Status - MarTech Cube
Granicus has achieved AWS Government Competency Status, recognizing its expertise in delivering cloud-based solutions tailored for government agencies. This status highlights Granicuss ability to meet strict security, compliance, and performance standards required for public sector digital transformation on Amazon Web Services.
GRANICUS, Inc Profile
Company Name
GRANICUS, Inc
Company Website
https://granicus.com/HQ Location
Denver, CO
Employees
251-500
Social
Financials
PRIVATE
