govDelivery Overview

GovDelivery by Granicus accelerates audience growth and connects via email, social, or text. The Granicus Network includes 300 million citizens who opted into government messages.

Use Cases

Customers recommend Engagement Management, Communication Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using govDelivery.

Other use cases:

  • Engaging On Social Media
  • Scheduling Post To Social Media
  • Funnel Analysis
  • Subscription Management
  • Contact List Management
  • Digital Marketing
  • Collaboration
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using govDelivery.

Other priorities:

  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Efficiency
  • Acquire Customers
See all business priorities See less business priorities

govDelivery Use-Cases and Business Priorities: Customer Satisfaction Data

govDelivery works with different mediums / channels such as E-Mail. Text SMS. Social Media etc.

govDelivery's features include Alerts: Popups & Notifications, Templates, and Personalization. and govDelivery support capabilities include 24/7 Support, Email Support, Phone Support, etc. also govDelivery analytics capabilities include Custom Reports, and Analytics.

Reviews

"Short-term rentals are different than hotels. With hotels, you have an auditable trail. Host Compliance gives us that auditable trail. We can make sure we are collecting taxes fairly." - Zak Kelley

govDelivery, Digimind Social Listening, Talkwalker Analytics, DBxtra, Locowise, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for govDelivery

Top Industries

  • Financial Services
  • Government Administration
  • Transportation/Trucking/Railroad

Popular in

  • Small Business
  • Large Enterprise

govDelivery is popular in Financial Services, Government Administration, and Transportation/Trucking/Railroad and is widely used by Small Business, and Large Enterprise,

Comprehensive Insights on govDelivery Use Cases

What benefits does govDelivery offer for Engagement Management?

What Are the key features of govDelivery for Communication Management?

How does govDelivery address your Competitive Intelligence Challenges?

11+ more Business Use Cases

8 buyers and buying teams have used Cuspera to assess how well govDelivery solved their Conversion Rate Optimization needs. Cuspera uses 272 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
govDelivery testimonial

Zak Kelley

a Special Project Manager

Nashville Tennessee
Short-term rentals are different than hotels. With hotels, you have an auditable trail. Host Compliance gives us that auditable trail. We can make sure we are collecting taxes fairly. Testimonial By Zak Kelley
govDelivery testimonial

Samantha Radomski

Administrative and Web Content Specialist

Clay County
Granicus helps us centralize our communications with residents. It’s user-friendly and helps residents easily find key information they need to to do business with Clay County. Testimonial By Samantha Radomski
govDelivery testimonial

Rhonda Coxon

Town Clerk

Snowmass Village
Time has been the biggest benefit of govMeetings. It makes my job so much easier, and I can focus on other things. I never have to stay late anymore. Testimonial By Rhonda Coxon
CUSTOMERS TESTIMONIALS
govDelivery testimonial

Zak Kelley

a Special Project Manager

Nashville Tennessee
Short-term rentals are different than hotels. With hotels, you have an auditable trail. Host Compliance gives us that auditable trail. We can make sure we are collecting taxes fairly. Testimonial By Zak Kelley
govDelivery testimonial

Samantha Radomski

Administrative and Web Content Specialist

Clay County
Granicus helps us centralize our communications with residents. It’s user-friendly and helps residents easily find key information they need to to do business with Clay County. Testimonial By Samantha Radomski
govDelivery testimonial

Rhonda Coxon

Town Clerk

Snowmass Village
Time has been the biggest benefit of govMeetings. It makes my job so much easier, and I can focus on other things. I never have to stay late anymore. Testimonial By Rhonda Coxon

Case Studies

Government Administration

CASE STUDY King County Elections (KCE)

King County Elections used govDelivery and Granicus Experience Group to send targeted mail-in ballot alerts. The goal was to increase transparency and voter participation. Over 80% of voters who opte...d in were able to cure their ballots before the deadline. Opt-in voters saw a 67% higher cure rate and 91% greater turnout in a special election. Alerts were sent in five languages, soon expanding to seven.

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Government Administration

CASE STUDY Mount Vernon, WA

SmartGov helped Mount Vernon, WA, improve permitting and operations. Before SmartGov, the city used spreadsheets and emails, which caused delays and confusion. There was no central place for informat...ion or a clear work order process. After using SmartGov, staff could find all permit data in one place. This made it easier to handle customer complaints and improved workflow efficiency.

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Government Administration

CASE STUDY City of Hartford, CT

Granicus helped the City of Hartford, CT, go fully digital with its City Hall. The city launched a new website with over 100 online forms, converting many PDFs to digital services. They now have over... 200 forms and more than 24,000 online submissions. Granicus's public records request software made the process faster and easier for residents. The new digital platform improved access and engagement for the Hartford community.

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Government Administration

CASE STUDY Perry Township, OH

SmartGov helped Perry Township, OH, improve its building permitting and inspection process. The township had trouble keeping up with permit requests using paper-based methods. Staff spent too much ti...me searching for documents and tasks were often lost. After switching to SmartGov, the process became smoother and more efficient. Staff found the support team attentive and responsive, making the transition easy.

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Government Administration

CASE STUDY City of Dunedin, Florida

Granicus Government Experience Cloud helped the City of Dunedin, Florida, modernize its digital presence and communications. The city used Service Cloud to combine web, forms, workflow, and engagemen...t tools. Dunedin achieved 11,000 subscribers, 50% open rates on newsletters, and a 76% engagement rate. The city gained over 100 new subscribers per month in 2024. Residents and businesses now rely on 'The Dunedin News' as their top information source.

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Government Administration

CASE STUDY City of Olathe, Kansas

Granicus Civic Engagement Platform helped the City of Olathe, Kansas modernize its government services. The city improved its website with govAccess and enhanced communication using govDelivery. Agen...da management became easier with govMeetings Legistar. Residents now find information faster, with average search time down to under 2 minutes. Subscribers grew from 2,167 to over 60,000. Traffic to agenda pages doubled. The city continues to add new digital services for residents.

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lightning

Peers used govDelivery for engagement management and communication management

govDelivery Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.51/5 ★

Read Reviews (30)
Analytics

4.36/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.51/5 ★

Read Reviews (30)
Analytics

4.36/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for govDelivery

Overall Risk Meter

Low Medium High

Top Failure Risks for govDelivery

GRANICUS, Inc News

Awards

AWS Recognizes Granicus With Government Competency Designation - ExecutiveBiz

Granicus earned the AWS Government Competency designation, recognizing its expertise in delivering cloud-based citizen experience solutions for government agencies. This award highlights Granicus' advanced technical capabilities and proven success in supporting public sector efficiency, innovation, and digital transformation through its AI-powered platform.

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Product

Granicus Achieves AWS Government Competency Status - MarTech Cube

Granicus has achieved AWS Government Competency Status, recognizing its expertise in delivering cloud-based solutions tailored for government agencies. This status highlights Granicuss ability to meet strict security, compliance, and performance standards required for public sector digital transformation on Amazon Web Services.

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Product

Granicus Achieves AWS Government Competency Status

Granicus has signed a Strategic Collaboration Agreement with Amazon Web Services (AWS) to deliver advanced citizen experience solutions for government agencies. This partnership will leverage AWS cloud infrastructure and Granicus digital engagement platform to enhance public sector digital services and accelerate government innovation. The collaboration aims to improve accessibility, security, and scalability for government digital transformation initiatives.

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Product

Granicus unveils Operations Cloud, a new solution strengthening government efficiency

Granicus has introduced Operations Cloud, a new solution aimed at enhancing government efficiency.

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GRANICUS, Inc Profile

Company Name

GRANICUS, Inc

Company Website

https://granicus.com/

HQ Location

Denver, CO

Employees

251-500

Social

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Financials

PRIVATE