govDelivery Overview

GovDelivery by Granicus accelerates audience growth and connects via email, social, or text. The Granicus Network includes 300 million citizens who opted into government messages.

Use Cases

Customers recommend Engagement Management, Communication Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using govDelivery.

Other use cases:

  • Engaging On Social Media
  • Scheduling Post To Social Media
  • Funnel Analysis
  • Subscription Management
  • Contact List Management
  • Digital Marketing
  • Collaboration
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using govDelivery.

Other priorities:

  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Efficiency
  • Acquire Customers
See all business priorities See less business priorities

govDelivery Use-Cases and Business Priorities: Customer Satisfaction Data

govDelivery works with different mediums / channels such as E-Mail. Text SMS. Social Media etc.

govDelivery's features include Alerts: Popups & Notifications, Templates, and Personalization. and govDelivery support capabilities include 24/7 Support, Email Support, Phone Support, etc. also govDelivery analytics capabilities include Custom Reports, and Analytics.

Reviews

"Time has been the biggest benefit of govMeetings. It makes my job so much easier, and I can focus on other things. I never have to stay late anymore." - Rhonda Coxon

Peer review evidence (same sources as the product rating summary)

"...More than 1,800 organizations worldwide use the GovDelivery platform and network to inform and engage over 120 million people...." Peer review
"...It has been able to help us send mass emails and personalize them for our subscribers...." Peer review by User
"govDelivery has been reliable in our everyday operations, but also in crisis. Our citizens love that they can hear from us via text." https://granicus.com/how-the-comms-team-notified-thousands-instantly-in-a-crisis-with-govdelivery/

govDelivery, Digimind Social Listening, Talkwalker Analytics, DBxtra, Locowise, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for govDelivery

Top Industries

  • Financial Services
  • Government Administration
  • Transportation/Trucking/Railroad

Popular in

  • Small Business
  • Large Enterprise

govDelivery is popular in Financial Services, Government Administration, and Transportation/Trucking/Railroad and is widely used by Small Business, and Large Enterprise,

govDelivery Customer wins, Customer success stories, Case studies

What Are the key features of govDelivery for Engagement Management?

What makes govDelivery ideal for Communication Management?

What solutions does govDelivery provide for Competitive Intelligence?

8 buyers and buying teams have used Cuspera to assess how well govDelivery solved their Conversion Rate Optimization needs. Cuspera uses 272 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

CUSTOMERS TESTIMONIALS
govDelivery testimonial

Rhonda Coxon

Town Clerk

Snowmass Village

Time has been the biggest benefit of govMeetings. It makes my job so much easier, and I can focus on other things. I never have to stay late anymore. Testimonial By Rhonda Coxon
govDelivery testimonial

Meadow Bailey

Communications Director

Alaska

govDelivery has been reliable in our everyday operations, but also in crisis. Our citizens love that they can hear from us via text. Testimonial By Meadow Bailey
govDelivery testimonial

Doug Bear

Communications Manager

Kitsap County

Using the metrics and data in govDelivery, we can effectively craft and tailor messages to reach our audience the way they want to be reached with the information they want to know. Testimonial By Doug Bear
CUSTOMERS TESTIMONIALS
govDelivery testimonial

Rhonda Coxon

Town Clerk

Snowmass Village

Time has been the biggest benefit of govMeetings. It makes my job so much easier, and I can focus on other things. I never have to stay late anymore. Testimonial By Rhonda Coxon
govDelivery testimonial

Meadow Bailey

Communications Director

Alaska

govDelivery has been reliable in our everyday operations, but also in crisis. Our citizens love that they can hear from us via text. Testimonial By Meadow Bailey
govDelivery testimonial

Doug Bear

Communications Manager

Kitsap County

Using the metrics and data in govDelivery, we can effectively craft and tailor messages to reach our audience the way they want to be reached with the information they want to know. Testimonial By Doug Bear
 

Granicus Standardizes Hybrid, Government-Grade Video Infrastructure with Wowza

Granicus has standardized its hybrid video infrastructure on Wowza technology to support large-scale live and on-demand government meeting streaming. With nearly 70 cloud-based and over 100 on-prem W...owza deployments, Granicus offers flexible solutions for government agencies, ensuring consistent video delivery. The company is also exploring containerization and autoscaling to enhance archive playback and operational efficiency.

Read on →
 

Sutherland Shire Council - Government Administration - Medium

Sydney, Australia

Sutherland Shire Council used Granicus' Balancing Act Housing Simulation to engage residents in planning for 1,000 new homes. The tool helped 557 participants understand housing needs and submit thei...r own housing plans. Community members learned about housing types and shared preferences for low-density options, with limited support for high-rise buildings. The process gave the council clear insights for its draft housing strategy. Participation and feedback were higher than with previous engagement methods.

 

Cheshire West and Chester Council - Government Administration - Large

Chester, UK

Cheshire West and Chester Council used EngagementHQ to improve community engagement. They moved from traditional surveys to a digital platform that offered forums, idea boards, and interactive maps. ...The council quickly launched the platform, which helped them gather feedback and spark conversations among residents. During the pandemic, the tool supported mental health, home schooling, and community support. EngagementHQ enabled the council to reach more people, analyze feedback, and build trust in the community.

 

City of Aurora, Illinois - Government Administration - Large

Aurora, USA

Granicus helped the City of Aurora, Illinois, modernize its digital services. The city launched a new website, engagement hub, and improved 311 system. Active subscribers grew 10x, reaching over 160,...000. Online service requests increased by 28%. The city saw 1.9 million pageviews in the first year. These changes improved resident engagement and earned multiple awards.

 

Richland County, SC - Government Administration - Medium

Columbia, USA

Granicus helped Richland County, SC rebuild its outdated website in just five months. The new site improved accessibility, cut bounce rates by 5%, and added over 200,000 pageviews. More than 8,000 PD...Fs were replaced with accessible web content. Help desk tickets dropped to nearly zero. The project won "Website of the Year" for its impact on digital government services.

 

Galveston County Consolidated Drainage District (GCCDD) - Government Administration - Small

Galveston, USA

Granicus helped Galveston County Consolidated Drainage District (GCCDD) automate workflows and modernize board meetings. GCCDD saved over 850 staff hours per year and reduced meeting prep time by 75%.... The district achieved $50,000 in annual staff capacity savings and $300,000 in yearly savings through proactive maintenance. Granicus solutions improved transparency, built community trust, and created a digital foundation for future growth. GCCDD now delivers better service and communication to over 40,000 residents.

lightning

Peers used govDelivery for engagement management and communication management

govDelivery Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.51/5

Read Reviews (30)
Analytics

4.36/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.51/5

Read Reviews (30)
Analytics

4.36/5

Read Reviews (4)

Software Failure Risk Guidance

?

for govDelivery

Overall Risk Meter

Low Medium High

Top Failure Risks for govDelivery

GRANICUS, Inc News

Executive

Granicus Strengthens ANZ Leadership Team with Appointment of ...

Granicus has appointed Jonathan Usher as Managing Director for Australia and New Zealand, enhancing its leadership team to drive growth and customer success in the region. This move is part of a broader investment in ANZ operations, including new roles for Julie Morton and Pallavi Sathyanarayana, to strengthen sales, product innovation, and customer engagement.

Product

Granicus launches Destinations Experience Cloud and expands ANZ investment with key ...

Granicus launched the Destinations Experience Cloud (DXC) to support destination organizations in Australia and New Zealand. The DXC platform integrates websites, CRM, data analytics, and digital marketing tools, enabling a unified approach to tourism management. This expansion includes appointing Joanne Cohen to enhance digital capabilities and stakeholder communication in the region.

Product

Granicus launches Destinations Experience Cloud and expands ANZ ...

Granicus has launched the Destinations Experience Cloud (DXC) to enhance tourism management for destination organizations in Australia and New Zealand. The platform integrates websites, CRM, data analytics, and digital marketing tools, enabling data-driven decision-making and sustainable tourism outcomes. Granicus also appointed Joanne Cohen to strengthen its regional presence and support digital capabilities.

Company

Introducing Granicus Destinations: An evolution built for this moment ...

Granicus Destinations is a rebranding of Simpleview, aligning with the evolving role of destination management organizations (DMOs). This evolution integrates Simpleview's expertise with Granicus' scale and civic mission, enhancing support for DMOs in marketing, data-driven decision-making, and community engagement. The rebrand aims to foster growth in adjacent markets while maintaining core platform investments.

GRANICUS, Inc Profile

Company Name

GRANICUS, Inc

Company Website

https://granicus.com/

HQ Location

Denver, CO

Employees

251-500

Social

Financials

PRIVATE