govDelivery Overview

GovDelivery by Granicus accelerates audience growth and connects via email, social, or text. The Granicus Network includes 300 million citizens who opted into government messages.

Use Cases

Customers recommend Engagement Management, Communication Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using govDelivery.

Other use cases:

  • Engaging On Social Media
  • Scheduling Post To Social Media
  • Funnel Analysis
  • Subscription Management
  • Contact List Management
  • Digital Marketing
  • Collaboration
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using govDelivery.

Other priorities:

  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Efficiency
  • Acquire Customers
See all business priorities See less business priorities

govDelivery Use-Cases and Business Priorities: Customer Satisfaction Data

govDelivery works with different mediums / channels such as E-Mail. Text SMS. Social Media etc.

govDelivery's features include Alerts: Popups & Notifications, Templates, and Personalization. and govDelivery support capabilities include 24/7 Support, Email Support, Phone Support, etc. also govDelivery analytics capabilities include Custom Reports, and Analytics.

Reviews

"govDelivery has been reliable in our everyday operations, but also in crisis. Our citizens love that they can hear from us via text." - Meadow Bailey

Peer review evidence (same sources as the product rating summary)

"...It s a FedRAMP-certified marketing-automation platform that aids government organizations in delivering successful engagement campaigns and programs...." How Cloud Takes Citizen Engagement to the Next Level
"...With a single click, your message can be sent via email, text message and posted automatically to social media. ..." Full Marketing Platform for Government l govDelivery by Granicus
"SmartGov helped the City of Valley, Nebraska, move permitting and inspections online. The city faced slow, manual processes and lots of paperwork. With SmartGov, they now process 700 permits online each year. Staff save 10 hours every week. They get 300 fewer phone calls each year. The city finds 6 times more code violations. Contractors and homebuyers are happier with faster, easier service." https://granicus.com/success-stories/valley-nebraska-modernizes-permitting-inspections-faster-build-times-happier-contractors-homebuyers/

govDelivery, Digimind Social Listening, Talkwalker Analytics, DBxtra, Locowise, etc., all belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for govDelivery

Top Industries

  • Financial Services
  • Government Administration
  • Transportation/Trucking/Railroad

Popular in

  • Small Business
  • Large Enterprise

govDelivery is popular in Financial Services, Government Administration, and Transportation/Trucking/Railroad and is widely used by Small Business, and Large Enterprise,

govDelivery Customer wins, Customer success stories, Case studies

How can govDelivery optimize your Engagement Management Workflow?

How can govDelivery optimize your Communication Management Workflow?

What Are the key features of govDelivery for Competitive Intelligence?

8 buyers and buying teams have used Cuspera to assess how well govDelivery solved their Conversion Rate Optimization needs. Cuspera uses 272 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

CUSTOMERS TESTIMONIALS
govDelivery testimonial

Meadow Bailey

Communications Director

Alaska

govDelivery has been reliable in our everyday operations, but also in crisis. Our citizens love that they can hear from us via text. Testimonial By Meadow Bailey
govDelivery testimonial

Samantha Radomski

Administrative and Web Content Specialist

Clay County

Granicus helps us centralize our communications with residents. It’s user-friendly and helps residents easily find key information they need to to do business with Clay County. Testimonial By Samantha Radomski
govDelivery testimonial

Rhonda Coxon

Town Clerk

Snowmass Village

Time has been the biggest benefit of govMeetings. It makes my job so much easier, and I can focus on other things. I never have to stay late anymore. Testimonial By Rhonda Coxon
CUSTOMERS TESTIMONIALS
govDelivery testimonial

Meadow Bailey

Communications Director

Alaska

govDelivery has been reliable in our everyday operations, but also in crisis. Our citizens love that they can hear from us via text. Testimonial By Meadow Bailey
govDelivery testimonial

Samantha Radomski

Administrative and Web Content Specialist

Clay County

Granicus helps us centralize our communications with residents. It’s user-friendly and helps residents easily find key information they need to to do business with Clay County. Testimonial By Samantha Radomski
govDelivery testimonial

Rhonda Coxon

Town Clerk

Snowmass Village

Time has been the biggest benefit of govMeetings. It makes my job so much easier, and I can focus on other things. I never have to stay late anymore. Testimonial By Rhonda Coxon
 

Granicus Standardizes Hybrid, Government-Grade Video Infrastructure with Wowza

Granicus has standardized its hybrid video infrastructure on Wowza technology to support large-scale live and on-demand government meeting streaming. With nearly 70 cloud-based and over 100 on-prem W...owza deployments, Granicus offers flexible solutions for government agencies, ensuring consistent video delivery. The company is also exploring containerization and autoscaling to enhance archive playback and operational efficiency.

Read on →

Wenatchee Valley College - Education - Medium

Wenatchee, USA

GovQA by Granicus helped Wenatchee Valley College cut public records request fulfillment time by 50%. The college moved from manual, paper-based processes to automated digital workflows. This reduced... costs and environmental impact. Automated notifications made compliance with public records law easy. Staff stress dropped, and the college now manages requests more efficiently. Employees can focus on higher-value work.

Chicago Metropolitan Agency for Planning (CMAP) - Government Administration - Medium

Chicago, USA

CMAP used Granicus Engagement Cloud to launch the 'Safe Travel for All' hub. The initiative engaged over 17,000 residents across six Illinois counties. Participation exceeded targets by 50%, with 4,5...00+ map pins and 1,300+ survey responses. The platform enabled inclusive, bilingual engagement and met federal requirements. Community feedback shaped six safety action plans, helping secure ongoing funding for safer streets.

City of Reno, NV - Government Administration - Medium

Reno, USA

Granicus Agenda Management OE helped the City of Reno, NV, centralize 24+ boards into one system. The city eliminated over 40 outdated webpages and saved more than $55,000 each year. Appointment time...lines dropped from months to days. Staff now track vacancies and appointments in real time. Residents find it easier to participate in local government. The city won an award for digital government excellence.

City of San Antonio, TX - Government Administration - Large

San Antonio, USA

San Antonio used Granicus Records Request Management to handle a 673% increase in public records requests. The city reduced average processing time by 66%, from 24 days to 8 days. Over 46,000 request...s are managed each year with no penalties for non-compliance. Automated workflows and reminders help staff respond on time. All departments now work together using one system.

Port St. Lucie - Government Administration - Medium

Port St. Lucie, USA

Port St. Lucie used Granicus Websites & CMS to redesign its city website. The city reviewed over 1,300 pieces of resident feedback to improve navigation and content. Engagement on key pages rose by 4...7%. Redundant content dropped by 35%. The new site is easier to use and reflects the city’s identity. Residents and staff responded positively to the changes.

lightning

Peers used govDelivery for engagement management and communication management

govDelivery Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.51/5

Read Reviews (30)
Analytics

4.36/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.51/5

Read Reviews (30)
Analytics

4.36/5

Read Reviews (4)

Software Failure Risk Guidance

?

for govDelivery

Overall Risk Meter

Low Medium High

Top Failure Risks for govDelivery

GRANICUS, Inc News

Product

Granicus launches Destinations Experience Cloud and expands ANZ investment with key ...

Granicus launched the Destinations Experience Cloud (DXC) to support destination organizations in Australia and New Zealand. The DXC platform integrates websites, CRM, data analytics, and digital marketing tools, enabling a unified approach to tourism management. This expansion includes appointing Joanne Cohen to enhance digital capabilities and stakeholder communication in the region.

Product

Granicus launches Destinations Experience Cloud and expands ANZ ...

Granicus has launched the Destinations Experience Cloud (DXC) to enhance tourism management for destination organizations in Australia and New Zealand. The platform integrates websites, CRM, data analytics, and digital marketing tools, enabling data-driven decision-making and sustainable tourism outcomes. Granicus also appointed Joanne Cohen to strengthen its regional presence and support digital capabilities.

Company

Introducing Granicus Destinations: An evolution built for this moment ...

Granicus Destinations is a rebranding of Simpleview, aligning with the evolving role of destination management organizations (DMOs). This evolution integrates Simpleview's expertise with Granicus' scale and civic mission, enhancing support for DMOs in marketing, data-driven decision-making, and community engagement. The rebrand aims to foster growth in adjacent markets while maintaining core platform investments.

Product

Granicus Launches Destination Marketing Platform, Segment

Granicus has launched "Granicus Destinations," a new platform aimed at enhancing destination marketing for digital marketing organizations and place-based brands. This platform, developed from Granicus' 2024 acquisition of Simpleview, offers tools for tourism, conventions, and community alignment, leveraging data-driven decisions to replace disconnected tools and improve stakeholder engagement.

GRANICUS, Inc Profile

Company Name

GRANICUS, Inc

Company Website

https://granicus.com/

HQ Location

Denver, CO

Employees

251-500

Social

Financials

PRIVATE